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4.1 out of 5

"Great location. Friendly staff " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

Hotel near Columbia Metropolitan Convention Center in Columbia

City center stay

Within a 15-minute walk of this Downtown Columbia hotel, you'll find Columbia Metropolitan Convention Center and University of South Carolina. Colonial Life Arena and South Carolina State Museum are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free full breakfast is served.

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Oct 1 - Oct 2

Room (Specialty)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel

Everyone (6) Couples (2) Family (7)
5 out of 5
Great location. Friendly staff

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 20, 2023 by Tim Lowe

Thank you for your feedback!

5 out of 5

Posted by , from BONITA SPRINGS on Jul 11, 2023

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5 out of 5
Great location. Front desk staffer Sabrina was terrific - kind, patient, helpful, efficient. Room big and clean. Ac unit makes a loud noise at shutoff each cycle and turning off thermostat seems to not stop it running.

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 17, 2023 by Tim Lowe

Awesome! I will address your concerns about the A/C unit. Also, I will share your feedback with Sabrina.

5 out of 5
I came for a concert at colonial life arena and the location of the hotel was perfect. Very clean. Staff was excellent.

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 1, 2023 by Tim Lowe

Awesome. Thanks for your feedback!

2 out of 5
If we hadnt tried to check in at 2:30 and parked our car, we wouldnt have had a spot and would have had to go to parking garage.When comng back from lunch , we had to wait 55 minutes to check in!!!!! Should have had more on staff for Reba concert night!! Good spot for walking to concert arena and good breakfast choices.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 14, 2023 by Tim Lowe

I really appreciate your candid feedback and choosing to stay with us. We will continue to work to improve.

5 out of 5
Very clean. Quick and friendly check in. Be advised, You do have to pay to park at the hotel.

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by Tim Lowe

Thank you for the feedback and we look forward to your return!

5 out of 5
Great location. Easy to get to metro to dc. Have stayed multiple times and can recommend.

Posted by , from HOLLY SPRINGS on Apr 9, 2022

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Comment from Hotel Management

Apr 14, 2022 by Tim Lowe

Awesome! Thanks for taking time to provide your experience.

2 out of 5
The check in staff was rude, seemed like they were doing us a favor. Didn’t look us in the eye, greet us, smile nothing. Goofing off with other employees in front of us. I’m not one to call out employees but it was very noticeable.

Posted by on Feb 21, 2022

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Comment from Hotel Management

Mar 7, 2022 by Tim Lowe

Bradley, Thanks for staying with us and providing feedback. I will address those concerns immediately. We value you as a guest and look forward to your next stay.

4 out of 5

Posted by , from Kennesaw on Feb 14, 2022

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2 out of 5

Posted by on Oct 2, 2021

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About the Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel

Location 901 WASHINGTON STREET, Columbia, SC 29229

Property Features

Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel offers its guests an outdoor pool and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel. For a fee, parking is available. This Columbia hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Columbia Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Columbia Downtown - The Vista, an IHG Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged
  • Service fee: USD 14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Rollaway bed fee: USD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday INN EXP Stes Dwntwn THE Vista
  • Holiday Inn Express Suites Columbia Downtown The Vista

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.