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4.0 out of 5

"The front desk gentleman was phenomenal. Room was above board and super comfortable. Will use this hotel every time we fly out of Richmond. A new ... " More

By a verified traveler on Tue 15 Dec 2020

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Hotel Description

3-star guestrooms with free WiFi

Close to airport

You'll be within 6 miles (10 km) of Broad Street and 9 miles (15 km) of Greater Richmond Convention Center. Also within 9 miles (15 km) are Richmond Raceway and Virginia Commonwealth University.

Free airport shuttle

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate perks like free WiFi and a free area shuttle.

Traditional Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$159* Per night/room Jul 3 - Jul 4

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Richmond Airport Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Richmond Airport Hotel

Everyone (2) Family (2)
2 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jul 8, 2021 by front desk

thanks for staying with us we appreciate your feedback

5 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 30, 2021 by Front Desk

thanks for staying with us we appreciate your feed back

5 out of 5
The front desk gentleman was phenomenal. Room was above board and super comfortable. Will use this hotel every time we fly out of Richmond. A new tradition!

Posted by , from Richmond on Dec 15, 2020

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Comment from Hotel Management

Dec 15, 2020 by front desk

Thank you for you feedback we look forward to seeing you again soon!

About the Sheraton Richmond Airport Hotel

Location 5501 Eubank Rd, Sandston, VA 23150

Renovations + Closures

The following facilities will be closed during the summer:

  • Spa tub
  • Swimming pool

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Sheraton Richmond Airport Hotel. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Parking is available for a fee. This 3-star Sandston hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Richmond Airport Hotel offers 160 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Gate 55 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Starbucks Market Place - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day
  • Extended parking fee: USD 5.00 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Richmond Airport
  • DoubleTree Hilton Richmond Airport
  • DoubleTree Hotel Richmond Airport
  • DoubleTree Richmond Airport
  • Richmond Airport DoubleTree
  • Doubletree Hotel Sandston
  • Sandston Doubletree
  • Richmond Airport Hotel
  • Best Western Sandston
  • Richmond Airport Hotel
  • Sheraton Richmond Airport
  • Sheraton Richmond Airport Hotel Hotel
  • Sheraton Richmond Airport Hotel Sandston
  • Sheraton Richmond Airport Hotel Hotel Sandston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.