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Best Western Plus Richmond Airport Hotel

2.5 star property
Sandston guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Free daily full breakfast
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Short Pump Town Center
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sandston

Close to airport.Stay at this Sandston hotel and you'll be within 2 miles (3 km) of White Oak Village and 6 miles (10 km) of Dabbs House Museum & Henrico County Tourist Information Center. Dorey Park and Broad Street are also within 6 miles (10 km).

What's nearby

  • Virginia Aviation Museum - 12 min walk - 0.7 miles
  • Broad Street - 8 min drive - 6.8 miles
  • Greater Richmond Convention Center - 9 min drive - 8.3 miles
  • Virginia Commonwealth University - 10 min drive - 8.9 miles
  • Short Pump Town Center - 24 min drive - 24.4 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬3 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Best Western Plus Richmond Airport Hotel

Sandston guestrooms with free WiFi
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Quality Inn Richmond Airport
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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

How close is Best Western Plus Richmond Airport Hotel to the airport?

Best Western Plus Richmond Airport Hotel is 1.4 mi (4-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Dec 4, 2025 start from $78.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Richmond Airport Hotel have an airport shuttle?

Best Western Plus Richmond Airport Hotel offers a free airport shuttle, available from 4:00 AM to midnight on request.

Does Best Western Plus Richmond Airport Hotel offer free breakfast?

Best Western Plus Richmond Airport Hotel offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Best Western Plus Richmond Airport Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Best Western Plus Richmond Airport Hotel?

This hotel offers free self parking. Extended parking is available for USD 5 per day.

Does Best Western Plus Richmond Airport Hotel have a pool?

Best Western Plus Richmond Airport Hotel features a seasonal outdoor pool.

Does Best Western Plus Richmond Airport Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Richmond Airport Hotel to downtown Sandston?

Best Western Plus Richmond Airport Hotel is 4.5 mi away from Sandston.

Reviews

Best Western Plus Richmond Airport Hotel Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 520 out of 1412 reviews
Rating 8 - Good. 358 out of 1412 reviews
Rating 6 - Okay. 217 out of 1412 reviews
Rating 4 - Poor. 160 out of 1412 reviews
Rating 2 - Terrible. 157 out of 1412 reviews

Reviews

8/10 Good

JAMES, Wenatchee

Liked: Staff & service
They are working on updating but it is for sure a work in progress. The rooms are fine but need some deep cleaning, painting and upgraded accessories. I do recall in the past when staying that many flight crews stayed here but it feels as though it’s lost its luster and needs some TLC.
Stayed 1 night in Sep 2025

2/10 Terrible

Candice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as described on Expedia, did not stay got a another hotel on my own… A lot of trouble for refund and place says fully refundable and I gave not received anything up to this date, an letting me know I could only be refunded one night an I stayed zero nights. Still trying to deal with management
Stayed 2 nights in Aug 2025

4/10 Poor

Veronica

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel seemed quite dated tho I can tell they have tried to give updated look, I will say the staff were nice ,the a/c did not work, so my room was very warm. Bed was hard ,it felt like I was sleeping on box spring,it made me sleep very difficult. The breakfast was ok,very standard to everyone else these days. Bathroom has trip hazard, the threshold to bathroom is raised higher than room floor so if your not aware ( as I first was not) you stub into it as you enter bathroom
Stayed 1 night in Aug 2025

8/10 Good

James F

Liked: Cleanliness, staff & service
Needs maintenance in the room. For example, several electrical outlets were broken and not attached to the electrical box. This is an accident waiting to happen.
Stayed 1 night in Aug 2025

10/10 Excellent

Freddie

Stayed 2 nights in Aug 2025

4/10 Poor

Stanley

Haven't seen my print about bill since its third party water pressure below hotel grade you allowed any and happen front of you and sweep under the rug like nothing can't tell you how to run business when you allowed certain things to go on it will come back to bihte take it what is worth to you.
Stayed 3 nights in Aug 2025

4/10 Poor

INGRID

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

shelley

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty pool and pool area. Shower had mold and black mildew. Room smelled strongly of cigarettes and air freshener. Dirty carpet and very worn furniture.
Stayed 1 night in Aug 2025

6/10 Okay

Abraham

Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly, mildew and or black mold

Horrible if I hadn't been flying out at 6am I would have got a DIFFERENT HOTEL. I travel ALOT and I have stayed in MANY hotels. I will NEVER BE BACK to this one. First room smell was so bad I had to request a new room. The smell was mildew or something of that nature I even tried putting essential oil under my nose to see if I could tolerate it. Could not so I moved to a new room. Smell was better but still there. This "new" room was like I stepped back into the 70's & I mean the original carpet, curtains dirt or I don't know what on the walls. Black mold or mildew in the bathroom on the ceiling in shower. THIS WAS THE FIRST TIME I FELT IKKY IN A HOTEL ROOM. Like I said if I was staying any longer I would have changed hotels.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness
The first room they gave me smelled so much like mold i found it difficult to breathe
Stayed 4 nights in Aug 2025

8/10 Good

Chrystal

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs a lot of work done. Not so clean, tried 3 rooms b4 I got one that was suitable. Pool was clean. Food was good. To many flys in the cafeteria. Staff was great CHRYSTAL was DA BEST. Will stay again only if I get the room I had.
Stayed 3 nights in Aug 2025

4/10 Poor

Terri-anne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There was mold in the tiles of the bathroom, the sink counter was cracked so you catch your clothes on the opening, they cover it up with towels when you get there. Tge staff was more concerned about their problems and issues speaking loud about how the hotel manager is not treating them well, mean while they live for free at the hotel. The cleaning staff did not wait to take their cart up the elevator. My hands were full and just shut the elevator door in front of me having me wait for her to be done with it as it seems there is only 1 elevator. No mention of where anything was wwhen i checked in. Didnt know where the pool was and what the hours were. When checking out, all i got was a checking out ok, i said thank you and nothing in return. Poor service all around.
Stayed 2 nights in Aug 2025

8/10 Good

Henrietta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Loye

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Sanjiv

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it smells in the halls and people drinking in the parking lot
Stayed 1 night in Aug 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Nicholas

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel served its purpose for a nights stay prior to our flight. The front desk staff was nice and helpful. The free shuttle service to and from the airport was convenient. The only negative was the bathroom could have been cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Tahshya, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking with them again soon
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

2/10 Terrible

Will

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ilse

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very decayed , with peeling wall paper by the elevators . Only one ice machine in operation. Rooms are outdated and don’t have ports to charge electronics. Direct tv with a poor choice of networks
Stayed 1 night in Aug 2025

10/10 Excellent

Camryn

Great customer service and stay
Stayed 2 nights in Aug 2025