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 Richmond •1 Room
 Richmond • 1 Room
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Best Western Plus Richmond Airport Hotel

2.5-star property
5300 Airport Square Ln, Sandston, VA 1-855-201-7819

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3.9 out of 5
Good!
See all 49 Travelocity Reviews

"The stay was ok. The staff did their jobs but just wasn’t friendly. The room had a slight moldy smell to it and the bed I slept in was way too hard. " More

By a verified traveler on Sat 30 Jun 2018

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Sandston hotel

Near the airport

You'll find Virginia Aviation Museum and White Oak Village within 2 miles (3 km) of this hotel. St. John's Episcopal Church and Edgar Allan Poe Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include full breakfast, free self parking, and an area shuttle.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 119 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. IPod docks, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Oct 23 - Oct 24

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Richmond Airport Hotel ratings based on 49 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Richmond Airport Hotel

Everyone (10) Couples (5) Family (4)
4 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 18, 2019 by Sales Manager

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

4 out of 5
The staff cares and follows up on problems or special requests.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 18, 2019 by Sales Manager

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us and we hope you stay with us again.

1 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Sales Manager

Your business is very important to us and we value your feedback.

4 out of 5
Basic property was nice. There were tiny ants crawling all over the pool deck and you could not sit at the edge of the pool, otherwise they crawled on you. There were no towels available for the pool. The back door was propped open with an old towel and not a single employee removed it the entire day.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 25, 2019 by Sales Manager

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Nice variety of breakfast items. Helpful front desk.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 17, 2019 by CHRIS M

Than you for taking the time to complete such a great review. Thank you for your business and we hope to see you again soon.

4 out of 5
The location made it easy for our needs. Breakfast is nothing to write home about!

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 14, 2019 by Sales Manager

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Very clean and well maintained. Super friendly staff.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 19, 2019 by Sales Manager

Thank you for taking your time to provide feedback on your recent stay.

4 out of 5
The lobby is inviting and looks modern. Our room was comfortable, clean and looked up to date. The bathroom although small was clean & very updated.

Posted by on May 10, 2019

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Comment from Hotel Management

May 12, 2019 by Sales manager

Thank you for taking your to provide feedback on your recent stay!

4 out of 5
Nice and clean. Lumpy bed and pitiful breakfast. Easy checkin and out.

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 25, 2019 by Sales Manager

Thank you for taking your time to provide feedback on your recent stay with us. We hope to see you again!

2 out of 5
I was quoted one rate but charged a different rate

Posted by on Mar 5, 2019

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Comment from Hotel Management

Mar 17, 2019 by Sales Manager

Thank you for taking the time to provide feedback of your recent stay, Your satisfaction is important to us.

About the Best Western Plus Richmond Airport Hotel

Location 5300 Airport Square Ln, Sandston, VA 23150

Property Features

Best Western Plus Richmond Airport Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 440 square feet (41 square meters). An area shuttle within 2 mi and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 440 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (2.4 km / 1.5 mi)
  • Train station: Richmond Main Street Station (9.4 km / 5.9 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 mi
  • Parking: Free self parking

Room Amenities

Best Western Plus Richmond Airport Hotel offers 119 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 12:30 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 4:30 AM to 12:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • Pets: USD 10.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Richmond Airport
  • Best Western Plus Richmond Airport Hotel
  • Best Western Richmond Airport
  • Best Western Richmond Airport Hotel
  • Best Western Sandston
  • Plus Richmond Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel
  • Best Western Plus Richmond Airport Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel Sandston

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.