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Best Western Plus Richmond Airport Hotel

2.5 star property
Sandston guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Coffee service
Free daily full breakfast
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    ‪1 min drive‬
  • Broad Street
    ‪8 min drive‬
  • Greater Richmond Convention Center
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(62 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 200 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Sandston

Close to airport.Stay at this Sandston hotel and you'll be within 2 miles (3 km) of White Oak Village and 6 miles (10 km) of Dabbs House Museum & Henrico County Tourist Information Center. Dorey Park and Broad Street are also within 6 miles (10 km).

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Dorey Park - 7 min drive - 4.6 miles
  • Broad Street - 8 min drive - 3.9 miles
  • Greater Richmond Convention Center - 10 min drive - 8.1 miles
  • Virginia Commonwealth University - 11 min drive - 8.5 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Sandston guestrooms with free WiFi
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Frequently asked questions

How close is Best Western Plus Richmond Airport Hotel to the airport?

Best Western Plus Richmond Airport Hotel is 1.4 mi (4-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on Sep 14, 2025 start from $75.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Richmond Airport Hotel have an airport shuttle?

Best Western Plus Richmond Airport Hotel offers a free airport shuttle, available from 4:00 AM to midnight on request.

Does Best Western Plus Richmond Airport Hotel offer free breakfast?

Best Western Plus Richmond Airport Hotel offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 6:30 AM and 10:00 AM.

Is there a casino at Best Western Plus Richmond Airport Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Best Western Plus Richmond Airport Hotel?

This hotel offers free self parking. Extended parking is available for USD 5 per day.

Does Best Western Plus Richmond Airport Hotel have a pool?

Best Western Plus Richmond Airport Hotel features a seasonal outdoor pool.

Does Best Western Plus Richmond Airport Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Richmond Airport Hotel to downtown Sandston?

Best Western Plus Richmond Airport Hotel is 4.5 mi away from Sandston.

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 516 out of 1366 reviews
Rating 8 - Good. 354 out of 1366 reviews
Rating 6 - Okay. 209 out of 1366 reviews
Rating 4 - Poor. 145 out of 1366 reviews
Rating 2 - Terrible. 142 out of 1366 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service
Our reservation was made two weeks in advance, but when we arrived at 9:00 pm, they had no room for us! We spent two hours driving around Richmond looking for another hotel. Receptionist was uncaring and disheveled. “Sorry, there’s nothing I can do about it.”
Stayed 1 night in Jul 2025

10/10 Excellent

DIANE, CHARLOTTESVILLE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient airport parking and shuttle
Stayed 1 night in Jun 2025

8/10 Good

Irene, Elliston

Business traveler
Liked: Cleanliness, property conditions & facilities
It's convenient to the airport, provides van to airport and has affordable rates to leave a car. My room was very nice, with no carpet, which should be a good long term solution. There was painting and lots of construction around.
Stayed 1 night in Jun 2025

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities
We just stayed to sleep before an early morning flight so my expectations weren’t very high but this place was much more run down and dirty than I expected. Mold in the shower, stuff not wiped on the bathroom wall, and paint cracking everywhere. The sheets were clean and it was quiet. The gentleman checking us in asked if I would mind having just a king bed which wasn’t going to work for our family of 4, he did “move things around” to get us two doubles so maybe this was a room set for remodel. They were actively painting and remodeling the main floor. It also reeked of weed in the main lobby when I checked in.
Stayed 1 night in Jun 2025

10/10 Excellent

Galen

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant staying here. Will be back soon.
Stayed 1 night in Jun 2025

2/10 Terrible

Terra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not receive any kind of service such as clean sheets or towels. The room smells like urine and the TV and room Phone didn’t work. I rate this stay a zero
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every encounter with the employees from nadod to Mike was very good. Strange to see so much construction and work being done at the moment.. but I'm sure it'll make it a much better place down the road. Very thankful for the transportation and great breakfast.
Stayed 4 nights in Jun 2025

2/10 Terrible

Hilary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was appalled at the condition of this facility. I’m pretty certain there is subsidized housing going on given the varied clientele observed …there was trash (ie piles of cardboard boxes) in the common area outside of the elevators (only 1/2 worked). Outside the facility didn’t look bad and it is well lighted. I also found the staff to be pleasant and friendly. I would not ever at here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Rashad

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty and nasty
Stayed 4 nights in Jun 2025

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
Getting new locking system which was desperately needed, coffee maker in room didn’t work, no coffee made for breakfast downstairs which was unfortunate, convenient location
Stayed 1 night in Jun 2025

4/10 Poor

Arjun

Disliked: Amenities
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it.

Room reeked of marijuana. Desk gave us sheets to change our own beds, and air freshener. Bathroom walls had dirt stains everywhere and moldy toothpaste in the sink. Will never stay here again! Or any Best Western.
Stayed 4 nights in May 2025

10/10 Excellent

Kendall

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy check-in and check-out. Did not wait very long for shuttle service. Staff was friendly. Breakfast choices were limited.
Stayed 1 night in May 2025

6/10 Okay

Diane

Disliked: Cleanliness
Bath tub had some carosion around sinkhole, no one came to clean room. Water was room temp when taking a shower. Hotel needs to be renovated in some areas.
Stayed 2 nights in May 2025

6/10 Okay

Tim

Liked: Staff & service, room comfort
It was fair.
Stayed 1 night in May 2025

10/10 Excellent

Shay

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2025

6/10 Okay

Bliven

Stayed 2 nights in May 2025

6/10 Okay

Charlie

Stayed 1 night in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Muy conveniente
Stayed 1 night in May 2025

10/10 Excellent

Khiem

Stayed 1 night in May 2025

6/10 Okay

Elaine

Traveled with partner
Disliked: Property conditions & facilities
This property was very close to the airport and reasonably priced and that drove my choice. On arrival, the parking lot had many vehicles with people "hanging out" and difficult to get a spot. The hotel is very outdated and "tired" the furniture in the room was threadbare and we placed towels over the love seat to sit on it. No USB or updated amenities at bedside. Breakfast was "ok" but coffee machine did not work right. Luckily, we were just there for one night before our flight or would have left.
Stayed 1 night in May 2025

4/10 Poor

shauna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was very outdated no very clean.
Stayed 1 night in May 2025