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Courtyard by Marriott Richmond Airport

3-star property
5400 Williamsburg Rd, Sandston, VA 1-855-201-7819

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4.0 out of 5
Very good!
See all 24 Travelocity Reviews

"Great location, amazing staff, building condition is above our expectations. " More

By a verified traveler on Mon 23 Dec 2019

Points Of Interest

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

Stay at this Sandston hotel and you'll be within 2 miles (3 km) of White Oak Village and 6 miles (10 km) of Broad Street. Dabbs House Museum & Henrico County Tourist Information Center and Chimborazo Hospital National Historic Site are also within 6 miles (10 km).

Free airport shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like a free area shuttle.

Free WiFi, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 142 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$81* Per night/room Feb 27 - Feb 28

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard by Marriott Richmond Airport ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Richmond Airport

Everyone (12) Couples (2) Family (4)
2 out of 5
No shuttle to or from airport. Arrived at 12:30 am, doors were locked. Had to communicate via speaker to front desk. The lobby looked like a dump! Crap sprawled all over the place, chairs and tables on top of couches and other tables... "covid" they say.. FFS, its been 5 months, store that crap somewhere, not in the lobby. Worst Courtyard ever!

Posted by , from richmond, va on Aug 15, 2020

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Comment from Hotel Management

Oct 11, 2020 by Dan

This has now changed. Please make a return Visit.

5 out of 5
Great location, amazing staff, building condition is above our expectations.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 9, 2020 by Dan

5 out of 5......Thanks so much.

4 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Jan 9, 2020 by Dan

Thanks for staying with us here at the Courtyard Richmond Airport. I would love to see you stay with us again. I want to achieve a 5 .

4 out of 5
We liked that it was easy access to the places needed to go and the room was like a small apartment and nicely designed. The only thing that was difficult was the heat kept shutting off on us so it was cooler than we would have liked.

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 22, 2019 by Dan

Thanks for staying with us we appreciate your business.

4 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Sep 30, 2019 by Dan

Thanks for the response....

5 out of 5

Posted by on Jun 21, 2019

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2 out of 5
I got the overall feeling that my room was not clean. At one point I thought about the possibility of bed bugs. The tub was old and the shower curtain was dirty with soap scum and mildew. There was no head board on the bed but two plastic sponge against the wall. My bed linen was crumpled and it was disheartening getting in bed but at that time of night I was tired and could not muster going downstairs to the front desk to complain. The duvet lining was stained with body fluids. On a whole not the best facility I have been in. It felt more like a 2 star joint than a 3.5 star at which it was rated.

Posted by on May 28, 2019

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4 out of 5
Very pleased with checkin. Note: they charge for overnight parking and a permit is required which I wouldn't have known if I hadn't read a small sign in the elevator. Empty beer can in room garbage. AV monitors on treadmills didn't work, but it was nice to have access to a fitness center which was small but good.

Posted by on Jan 28, 2019

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4 out of 5

Posted by on Jan 1, 2019

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4 out of 5

Posted by on Nov 6, 2018

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Comment from Hotel Management

Nov 15, 2018 by Courtyard Marriott

Thank you for your great feedback! We will pass this on to the team.

About the Courtyard by Marriott Richmond Airport

Location 5400 Williamsburg Rd, Sandston, VA 23150

Property Features

Courtyard by Marriott Richmond Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 990 square feet (92 square meters). The business-friendly Courtyard by Marriott Richmond Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Sandston hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • 990 sq ft of conference space
  • 92 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Richmond Intl. Airport (RIC) (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard by Marriott Richmond Airport offers 142 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 10 per person (approximately)
  • Uncovered self parking fee: USD 7.00 per day (in/out privileges)
  • Uncovered extended parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Richmond Airport
  • Courtyard Marriott Richmond Airport
  • Courtyard Richmond Airport
  • Marriott Courtyard Richmond Airport
  • Marriott Richmond Airport
  • Richmond Airport Courtyard Marriott
  • Richmond Airport Marriott
  • Courtyard By Marriott Richmond Airport Hotel Sandston
  • Courtyard Marriott Richmond Airport Hotel
  • Courtyard Hotel Richmond Airport
  • Courtyard Sandston
  • Sandston Courtyard
  • Sandston Marriott
  • Courtyard By Marriott Richmond
  • Courtyard by Marriott Richmond Airport Hotel
  • Courtyard by Marriott Richmond Airport Sandston
  • Courtyard by Marriott Richmond Airport Hotel Sandston

You should know

  • Courtyard by Marriott Richmond Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.