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"Comfortable bed, clean room. Unfortunate heartburn after breakfast. Shuttle driver provided timely airport transport but needs training in customer ... " More

By a verified traveler on Tue 22 Dec 2015

Hotel Description

Enjoy the free airport shuttle at this Sandston hotel

Close to airport

Within 2 miles (3 km) of this Sandston hotel, you'll find Virginia Aviation Museum and White Oak Village. St. John's Episcopal Church and Edgar Allan Poe Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. A computer station, dry cleaning, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 61 guestrooms also offer free WiFi and TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$59 per night

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Richmond Airport ratings based on 34 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Richmond Airport

Everyone (11) Couples (1) Family (3)
4 out of 5
Close to airport. Clean. Our room was small but the price was great. We were only staying one night.

Posted by on Jun 17, 2019

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5 out of 5
Good so very good comfy beds all the workers were polite and kind

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by brenda wright

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Room was ok but bathroom ceiling and wall paper was in bad conditions.

Posted by on May 13, 2019

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Comment from Hotel Management

Jun 4, 2019 by brenda wright

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4 out of 5
I was right up against a storage room and could smell strong chemicals and painting odors. Rear door was unlocked all the time and made me feel uneasy. Anyone could have walked in that didn’t belong there.

Posted by on May 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by brenda wright

Thanks for staying with us. We appreciate your feedback!

4 out of 5
It was close to the airport and thed gir l at desk was very friendly.

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 2, 2019 by brenda wright

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2 out of 5
Appeared to,have bud buds, allthough staff minimized. . Staff was good, facility was questionable.

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 19, 2019 by brenda wright

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Room was not clean. Phone did not work. Wifi did not work. Water damage on walls not fixed. Plaster cracking and coming off walls. Not cleaned well each day. Breakfast was good.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Feb 19, 2019 by brenda wright

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

1 out of 5
This is a rundown motel that should be burned down... Never again will I stay at any Quality Inn just because of the shabbiness of this one...

Posted by , from Charlotte, NC on Nov 12, 2018

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5 out of 5
friendly helpful staff, varied breakfast offerings daily.

Posted by , from Orlando on Oct 23, 2018

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Comment from Hotel Management

Oct 24, 2018 by brenda wright

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Had to wait....i had an early flight they said at first i couldnt check in early because they were full...but after a few minutes they had me all ready to go.

Posted by on Sep 12, 2018

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Comment from Hotel Management

Sep 12, 2018 by bob

Thanks for staying with us. We appreciate your feedback!

About the Quality Inn Richmond Airport

Location 5240 Airport Square Ln, Sandston, VA 23150

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn Richmond Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Sandston hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 2 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (2.5 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Quality Inn Richmond Airport offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Nearby parking fee: USD 5 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Richmond Airport
  • Comfort Inn Richmond Airport
  • Comfort Inn Sandston
  • Sandston Comfort Inn
  • Quality Inn Sandston
  • Quality Sandston
  • Quality Richmond Airport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.