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4.6 out of 5

"Love the location and the food was good. Lots of pushy sales people from the time we stepped off the plane. The hotel also pushed their vacation club. ... " More

By a verified traveler on Sun 26 Nov 2017

Hotel Description

4.5-star adults-only property near Malecon, connected to the convention center

Beachfront retreat

Your stay at this Las Glorias property places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Also, Playa Las Glorias is within half a mile (1 km) and Camarones Beach is within 2 miles (3 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 7 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 3 outdoor pools and free perks like full breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 271 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, iPod docks, and LCD TVs with satellite channels.

Deal of the Day

Bed Count 1 King Bed Maximum Occupancy 3 Max
$360* Per night/room Nov 5 - Nov 6

Preferred Club Jr. Suite Swimout, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Jr. Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Jr. Suite Garden View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior suite swimout garden view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Secrets Vallarta Bay Puerto Vallarta - All Inclusive ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Everyone (8) Couples (2) Family (1)
4 out of 5
Was a beautiful view of ocean did not supply wheelchair for my husband.

Posted by on Oct 11, 2019

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5 out of 5
Overall Secrets was excellent. Enjoyed activities provided.

Posted by , from Fort Peck, MT on Mar 9, 2019

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Comment from Hotel Management

Mar 30, 2019 by Daniela Flores eConcierge

Dear Mary, Thank you very much for sharing your experience at Secrets Vallarta Bay, we hope to have your preference in your next vacation. Best regards.

5 out of 5
The amenities, the food, the drinks and the people were all top notch. We will definitely consider secrets PV again in the future.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 15, 2019 by Daniela Flores eConcierge

Dear guest, Thank you for giving us such a pleasant comment. We are proud to know that your stay was fabulous, that you enjoyed each of the amenities, the warm service of my colleagues, the food and drinks. We will be waiting for your return very soon to continue spoiling you.

5 out of 5
I had very good experience with the staff that work at secret. I want to let you know that Dalila who work at the front desk at secret was very nice. And Noe who work in the entertainment department was excellent. Carlos and Ivan who work at the secret two was ver very nice that made sure everything was good and we had a nice time. That all was greatest of people who made you feel welcome.

Posted by on Oct 14, 2018

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Comment from Hotel Management

Oct 17, 2018 by Daniela Flores eConcierge

Dear guest, Thank you for sharing your comments with us about your most recent visit to our hotel, we are glad to know that the warm service provided by my colleagues made you feel welcome. Best regards.

4 out of 5

Great location with beautiful views.

Pros: The views and the amenities. The customer service was great.
Cons: We did not care for the vessel sinks in the bathrooms. They did not drain very well.
Location: We were only there for 3 days and did not venture out.
Love the location and the food was good. Lots of pushy sales people from the time we stepped off the plane. The hotel also pushed their vacation club. We listened to the presentation and we liked the product, but had purchased a membership a few years ago that we never used. They had several people present a better offer each time we said no. Other than the 3 hour presentation, the vacation was great. The presentation was optional, but they make it hard to resist with the free massage and tour coupons. All of the employees were super nice and we were greeted by name on a daily basis.

Posted by , from Apex, NC on Nov 26, 2017

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Comment from Hotel Management

Nov 29, 2017 by Cesar Vega eConcierge

Dear CJB Thank you for share your opinion, it was a pleasure hosting you and we hope to welcome you back in a near future. Cordially, Cesar Vega Social Media Coordinator

5 out of 5

Excellent service

The hotel was clean, well kept, and staff friendly!! Food and drinks were delicious especially for being all inclusive! Room service is 24/7, our room was also cleaned twice a day!!! Views are out of this world. 5/5 stars!!

Posted by , from palm beach, Fl on Jul 11, 2017

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Comment from Hotel Management

Jul 13, 2017 by César Vega, Social Media Coordinator eConcierge

Dear Abby Many thanks for taking the time to leave your kind words following your recent stay with us at Secrets Vallarta Bay. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Secrets Resorts brand standards. We hope to have the honor of welcoming you back! Cordially, César Vega Social Media Coordinator eConcierge

5 out of 5

It was wonderful

If you have not stayed in the swim out you must book it. It was the Bees Knees

Posted by on Jul 10, 2017

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Comment from Hotel Management

Jul 12, 2017 by César Vega, Social Media Coordinator eConcierge

Dear Robin We would like to thank you for choosing Secrets Vallarta Bay as your host on your recent gateway. It was a pleasure having you and we appreciate that you have taken the time to share your experience on expedia PartnerCentral. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator eConcierge

5 out of 5

Wonderful staff, on the beach! Beautiful views of

We loved being greeted by "welcome home" when we stepped out of the cab! However it should have been "welcome to better than home!". Staff at the resort was top notch! I read previous reviews about this place not really being adults only. That's true, but kids were not present at the pools or the beach! There was a good degree of seperation! My tip is TIP! The beach attendant took care of us! The food was top notch! Pan Asian restaurant was amazing! And guacamole at your table was out of this world. They had a daily drink of the day, good for us that like to try new things!

Posted by , from o on Jul 7, 2017

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Comment from Hotel Management

Jul 11, 2017 by César Vega, Social Media Coordinator eConcierge

Dear Monica We would like to thank you for choosing Secrets as your host on your recent gateway. It was a pleasure having you and we appreciate that you have taken the time to share your experience with our excellent staff service. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator eConcierge

5 out of 5

Nice hotel and on the beach.

Pros: I liked the staff, views, and activities.
Cons: The fact that they tried to give us a timeshare presentation as soon as we got there, was disappointing.
Location: You could get a message on the beach or in a nearby spa at a 1/3 the price.
Very good experience and my wife and I are already thinking about going again in the future. The hotel was beautiful and the staff was very friendly. We tipped the waiters and that was a great idea, as the service got even better. The cleaning staff did a great job of keeping the facilities clean. They worked very hard on the pool areas.

Posted by , from SW Missouri on Jun 27, 2017

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Comment from Hotel Management

Jul 2, 2017 by Front Desk Manager

Dear Gerry, thank you so much for your feedback. We do not have a timeshare, but more a vacation club for returning customers. On your next visit please mention the frontdesk staff if you do not feel ok with being invited to this presentation, they will not hassle you again. Also, we would rather make a nice discount on the massage prices than our guests risking their safety and going to the beach or to a nearby "spa". We hope to host you again in the upcoming future! and once again we thank you so much.

4 out of 5
Cons: possibly having the security ask noisy guests to tone down the noise in the early am hours
We had a wonderful time at this resort. Rooms as described. Close proximity to downtown. We had never stayed at an all inclusive resort before, so my expectations were not too high, but the food was better than I had expected in the restaurants, which was a very pleasant surprise! Most of the staff were pretty genuine and wanted to ensure that our needs were met. I didn't find the high sales pressure to buy a vacation timeshare that others guests complained about- we said we were not interested and they backed off. We made the mistake of booking the Secrets section of the resort thinking because it was adults only it may have been quieter. We should have booked the Amber because the kids would have been in bed by 2am instead of partying like crazy in the hot tubs or swim out pools! I am all for folks having a good time and when I was in my 20-30's I probably didn't think of how my partying might have been disturbing other folk, however, the lack of enforcement of this noise made it difficult for us to get a goods nights sleep- and we were on the top floor of the Preferred Club!. Even when we closed the door to our patio, we could hear the noise. So while this is not totally the fault of the hotel, it is something that we had not considered -and in fact had made the wrong assumption about noise- when we booked it based on it being advertised as an adults only resort.

Posted by , from San Francisco area on Aug 16, 2015

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Comment from Hotel Management

Nov 10, 2015 by César Vega Social Media Coordinator e-Concierge

Dear Lynda Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially,

About the Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Location David Alfaro Siqueiros N. 164, Puerto Vallarta, JAL 48333

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • 1 round of golf during stay for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - number of holes 18
  • Golf - number of games per stay per guest included 1
  • Golf - green fees included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Secrets Vallarta Bay Puerto Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Secrets Vallarta Bay Puerto Vallarta - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This Art Deco property also offers an outdoor tennis court, a fitness center, and a terrace. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 271 guestrooms or units
  • 15 levels
  • 2 buildings
  • 7 dining venues
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 720 sq m of conference space
  • Built in 2012
  • Full breakfast (free)
  • Casino
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (8.3 km / 5.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Vallarta Bay Puerto Vallarta - All Inclusive offers 271 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Coffee/tea makers and free minibar items are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private balcony
  • Deep soaking tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bordeaux - This poolside fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Oceana - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Capers - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Himitsu - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site
  • Beach volleyball on site

Spa Services

Secrets Spa by Pevonia has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets and service animals are not allowed at Secrets Vallarta Bay Puerto Vallarta - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No pets or service animals allowed
  • Minimum guest age is 18
  • Debit cards
  • Caters to adults only

Hotel Names

  • All Inclusive Secrets
  • Secrets Vallarta Puerto Valla
  • Secrets Vallarta Bay Puerto Vallarta
  • Secrets Vallarta Bay Puerto Vallarta All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Dreams Villamagna Nuevo Vallarta, Now Amber Puerto Vallarta, or Sunscape Puerto Vallarta. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.