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4.3 out of 5

"Great stay Great service Wonderful rooms Food is good " More

By a verified traveler on Sun 26 Aug 2018

Hotel Description

4.5-star beachfront property near Playa de los Muertos

On the beach

Your stay at this Las Glorias property places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Also, Playa Las Glorias is within half a mile (1 km) and La Isla is within 2 miles (3 km).

All-inclusive

This luxury property features a casino, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 327 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, iPod docks, and plasma TVs with satellite channels.

Junior Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$347* Per night/room Oct 20 - Oct 21

Jr. Suite Swimout 2 double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Ocean View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Preferred Club Jr. Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Jr. Suite Swim Out, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite Swimout 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Now Amber Puerto Vallarta Resort & Spa - All Inclusive ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Everyone (13) Couples (1) Family (4)
3 out of 5
At night the resort plays loud music from 7:00 to 11:00 at night in the lobby area and you can hear the music all the way into your room. My room rwas 1371 and I wanted to go to bed after a long day of playing in the sun,but No ! I had to hear that baboon Music every night until 11:00! I will never recommend this resort if you want to relax after 9:00 p. M Plus when I got there they didn’t want to give my room which was a Preferred member garden view. They wanted to give me a room with a Oceanview which I did not request to have.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by María Peregrina | eConcierge

Dear Guest. Thank you for sharing your observations on Expedia, we regret that your perspective of our service did not meet your expectations, we offer you a sincere apology and we hope you will allow us to change your feeling in a new stay with us. Best regards.

5 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 25, 2019 by Daniela Flores eConcierge

Dear Guest, Thanks for your review and your visit. Regards,

4 out of 5
I like the location of the property and the cleanliness. What I didn't like was the sales reps for hotel chain room sales. The first sale person Antonio was awesome, but didn't like the rest of it after telling person know to buying property plan.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Daniela Flores eConcierge

Dear guest, Thank you for sharing your comment which will help us improve our service. Best regards.

4 out of 5
Great Ocean view . Room didn’t have a hair dryer and iron.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Daniela Flores eConcierge

Dear Anita, Thank you for visiting us, we are glad to know that you enjoyed the view of the ocean. Thank you for making the observations, which we have shared with our Housekeeper. Once again, thank you for visiting us. Greetings.

5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Daniela Flores eConcierge

Dear guest, Thank you for sharing your qualification with us. We hope to have you at home again soon. Best regards.

1 out of 5
I feel obligated to leave a review based upon my unpleasant experience. During our entire stay we were hassled, harassed, and intimidated, on having a timeshare presentation, to the point in which we could no longer enjoy our planned payed for vacation. After being bullied for 3 days, not one single staff member asked about our stay, comfort, and enjoyment. Every interaction turned into discussions of a “presentation.” Our time on the beach was horrible and far from relaxing due to the swarming peddlers on the beach bugging you every minute. One peddler approached us selling a tablecloth. Unbelievable!! The resort’s main concern is to recruit time share holders! I do not recommend this resort unless you like high pressure marketing!

Posted by on Jan 26, 2019

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Comment from Hotel Management

Feb 4, 2019 by Daniela Flores eConcierge

Dear guest, I am very sorry that your experience with the UVC staff was not what you expected, your feedback was already transmitted to the corresponding department, the beaches in Mexico are public and the sellers in them is something abitual, because their family livelihood, they are not aggressive with a simple "No Thanks" they retreat. Best regards.

4 out of 5
Very nice hotel , good location, if you like pools .. great place .Water from the beach polluted.

Posted by on Jan 25, 2019

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Comment from Hotel Management

Jan 25, 2019 by Daniela flores eConcierge

Dear guest, Thank you for visiting us and sharing your experience in our hotel, it is pleasing for us to know that your stay was pleasant, We hope to have your prefere in your next vacations. Best regards.

5 out of 5
Great stay Great service Wonderful rooms Food is good

Posted by on Aug 26, 2018

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Comment from Hotel Management

Aug 29, 2018 by Daniela Flores eConcierge

Dear Guest, We are glad to know that you enjoyed your stay with us. We hope to receive you again very soon. Best regards.

5 out of 5

5 star hotel

I stayed here for my birthday getaway and I was very pleased. Very nice views , comfortable room place was very clean and about all the customer service was amazing. Every single worker treats you so nice. They pitch you a time share but honestly the guy Carlos was so easy to talk to. I’m shocked to say the time share pitch was the best part of my trip. Carlos made me laugh the whole time and popped a champagne bottle. I would hands down return to now amber and recommend it to everyone

Posted by , from Los Angeles, California on Mar 6, 2018

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Comment from Hotel Management

Mar 8, 2018 by Daniela Flores Econcierge

Dear Karina, Thank you for such kind words, for us it is a pleasure to make your birthday fabulous, we hope to welcome you once again to this your home away from home, Best regards,

5 out of 5

Very impressive hotel

I recently traveled to the Now Amber hotel with my boyfriend. We felt very welcomed from the moment we stayed until our very last day :) . We were overly impressed with the food, service, and cleanliness of the hotel. The staff was very attentive to our needs. Anything we needed was a phone call away. The location of the hotel was a quick 10 minute cab ride from the marina or downtown. Very close to the airport in a safe part of town.

Posted by on Jul 16, 2017

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Comment from Hotel Management

Jul 21, 2017 by César Vega, Social Media Coordinator eConcierge

Dear Anonymus Many thanks for taking the time to leave such an enthusiastic review following your recent stay with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Cordially, César Vega Social Media Coordinator eConcierge

About the Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Location David Alfaro Siqueiros No.164-A lote B, Puerto Vallarta, JAL 48333

All-inclusive Details

All-inclusive room rates at Now Amber Puerto Vallarta Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • 1 round of golf during stay for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 3 and 17 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Rowing/canoeing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Climbing wall included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - number of holes 18
  • Golf - number of games per stay per guest included 1
  • Golf - green fees included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Some rates at Now Amber Puerto Vallarta Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Now Amber Puerto Vallarta Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta property.

  • 327 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Casino
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Now Amber Puerto Vallarta Resort & Spa - All Inclusive offers 327 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels and pay movies. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Dining room
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Carnival - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Castaways - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Capers - This poolside bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tamarindo - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Himitsu - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

Secrets SPA by Pevonia has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

  • No pets or service animals allowed
  • Debit cards

Hotel Names

  • Amber Puerto Vallarta All Inclusive
  • Amber Resort Puerto Vallarta
  • Now Amber All Inclusive
  • Now Amber Puerto Vallarta
  • Now Amber Puerto Vallarta All Inclusive
  • Now Amber Puerto Vallarta Resort All Inclusive
  • Now Amber Resort All Inclusive
  • Now Resort Puerto Vallarta
  • Puerto Vallarta Amber
  • Puerto Vallarta Amber Resort
  • Now Amber
  • Now Amber Puerto Vallarta Resort
  • Now Amber Resort
  • Now Amber Puerto Vallarta
  • Now Amber
  • Hotel Now Amber Puerto Vallarta Resort & Spa Puerto Vallarta
  • Puerto Vallarta Now Amber Puerto Vallarta Resort & Spa Hotel
  • Hotel Now Amber Puerto Vallarta Resort & Spa
  • Now Amber Puerto Vallarta Resort & Spa Puerto Vallarta
  • Now Amber Puerto Vallarta Resort Spa All Inclusive
  • Now Amber Puerto Vallarta Resort Spa All Inclusive
  • Now Amber Puerto Vallarta Resort Spa
  • Now Amber Puerto Vallarta Resort All Inclusive
  • Now Amber Resort All Inclusive
  • Now Amber Puerto Vallarta All Inclusive
  • Now Amber All Inclusive
  • Now Amber Puerto Vallarta Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Dreams Villamagna Nuevo Vallarta, Sunscape Puerto Vallarta, or guests over the age of 18 can dine at Secrets Vallarta Bay Puerto Vallarta. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.