4.5 out of 5

"I recently traveled to the Now Amber hotel with my boyfriend. We felt very welcomed from the moment we stayed until our very last day :) . We were ove ... " More

By a verified traveler on Sun 16 Jul 2017

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Hotel Description

A luxury stay in Puerto Vallarta awaits you at Now Amber Puerto Vallarta Resort & Spa - All Inclusive. You'll be 2.5 km (1.6 mi) from Malecon and 1.8 km (1.1 mi) from La Isla. Highlights at this all-inclusive resort include 5 restaurants, 3 outdoor swimming pools, and a full-service spa.

You can enjoy plasma TVs with satellite channels, and all 327 rooms feature free WiFi, balconies, and iPod docks. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Premium linens invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and bathrobes. Dining areas, DVD players, and separate bathtubs and showers are also available.

A day of pampering at Secrets SPA by Pevonia can include massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. The buffet restaurant, Carnival, is open for lunch and dinner. With 2 bars/lounges and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 spa tubs and nightclub. 7000 square feet (630 square meters) of event facilities include 7 meeting rooms and a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a fitness center, and an outdoor tennis court. There's also the convenience of free valet parking.

With a stay at this 4.5-star Las Glorias resort, you'll be 7 km (4.4 mi) from Bay of Banderas and 28.2 km (17.5 mi) from Puerto Vallarta Botanical Gardens.

Junior Suite Ocean View, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$390 per night

Jr. Suite with Jacuzzi king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Swimout 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Jr. Suite Garden View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Jr. Suite Ocean View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Now Amber Puerto Vallarta Resort & Spa - All Inclusive ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Very impressive hotel

I recently traveled to the Now Amber hotel with my boyfriend. We felt very welcomed from the moment we stayed until our very last day :) . We were overly impressed with the food, service, and cleanliness of the hotel. The staff was very attentive to our needs. Anything we needed was a phone call away. The location of the hotel was a quick 10 minute cab ride from the marina or downtown. Very close to the airport in a safe part of town.

Posted by on Jul 16, 2017

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Comment from Hotel Management

Jul 21, 2017 by César Vega, Social Media Coordinator eConcierge

Dear Anonymus Many thanks for taking the time to leave such an enthusiastic review following your recent stay with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Cordially, César Vega Social Media Coordinator eConcierge

5 out of 5

Beautiful beach

Pros: Location, rooms and views were awesome. Staff was amazing and accommodating, very friendly. Beach was beautiful.
Cons: Nothing
Location: Close to downtown and shopping centers. Easy access to tours and activities.
Hotel was beautiful and views were amazing. Staff was friendly and very accommodating. Rooms were very clean.

Posted by , from california on Jun 27, 2017

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Comment from Hotel Management

Jul 2, 2017 by Front Office Manager

Dear Vane, thank you so much for your kinds words! our staff is considered (according to guests reviews) one of the friendliest in all of Puerto Vallarta! please let us know when you decide to come back, we want to host you once more!

3 out of 5

Not what we expected

Neighborhood poor area. Don't let them push you into their vacation investment package until you have seen the place a couple of days. Our toilet leaked on the floor the sink leaked and ran on the floor. I received 4 bites from a spider. The balcony doors didn't lock, and if you don't line the doors up just right your air conditioner won't work. Plus we reported this the first day and no maintenance showed up, unit we reported it again. As for the spider I never found it, promised they would spray the room for bugs never did, had to go to a drug store and get spray to put on my skin at night. Weather was fine, much to do if your physical, entertainment was good. Food was not that great, once you have been to a excellent resort nothing would compare. Would not go back to Puerto Vallarta rather stay in Cancun.

Posted by , from Huron, Ohio on Feb 1, 2017

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Comment from Hotel Management

Feb 16, 2017 by César Vega Social Media Coordinator eConcierge

Dear Office Manager Thank you for sharing your feedback through expedia PartnerCentral. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we really look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially, César Vega Social Media Coordinator eConcierge

4 out of 5

Very clean comfortable room.

We really enjoyed this hotel the staff was amazing and very nice. The only bad thing was how they snuck the timeshare into your check in we did not like that because we were tired from the flight and did not want to have to deal with it at the start of our vacation.

Posted by on Dec 21, 2016

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Comment from Hotel Management

Mar 4, 2017 by César Vega Social Media Coordinator eConcierge

Dear Anonymous I apologize for the delay answer, unfortunately expedia PartnerCentral had some issues in the system, I would like to thank you for taking the time to leave your kind words and observations following your stay with us at Now Amber Puerto Vallarta. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. I look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator eConcierge

4 out of 5

Now Amber

Staff was excellent: Courteous, helpful, friendly. Room was wonderful. Restaurants had some good and some okay. Specifically, the French, Italian and Asian restaurants were great. The buffet had some good days and some not. Barefoot grill and Castaways we didn't love. Also had some construction going on which takes away from the ambiance. Finally, the sound really carries here. So there were some nights where it was loud when we were ready to go to bed. Seems like the hotel shut those things down around 10ish. Not too late. Location is essentially shared with Secrets. Wife loved the spa there. Also had a tennis pro who offered on the spot lessons. We partook and really enjoyed even tho we're not tennis players. Overall we had a really nice stay.

Posted by on Sep 7, 2016

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Comment from Hotel Management

Sep 28, 2016 by Cesar Vega Social Media Coordinator e-Concierge

Dear Nathan Many thanks for taking the time to leave your kind words and observations following your recent stay with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Cordially, César Vega Social Media Coordinator eConcierge

5 out of 5

the best service ever

This was a beautiful hotel with breath taking views from the rooms. The food at the restaurants was spectacular! The coffee bars were great!! The most amazing part of the hotel were the staff. I have never had such an attentive group of staff in any of our other resort or hotel stays before. From the valets with Carlos at the head, to the roaming concierge Modesta, to the wait staff including Martin in the Japanese restaurant to the coffee baristas to the wait staff at breakfast I was so sad to leave people I came to consider friends.

Posted by , from G on Aug 25, 2016

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Comment from Hotel Management

Aug 29, 2016 by Cesar Vega Social Media Coordinator e-Concierge

Dear susan Many thanks for taking the time to leave your kind words and observations following your recent stay with us, we appreciate that you have taken the time to share your experience on Travelocity through expedia PartnerCentral. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator EConcierge

5 out of 5

Absolutely AMAAZINNG!!!!

Pros: EVERYTHING!!!!!!!
Cons: Nothing at all.
Location: The location was great! Close to the airport and not too far from the downtown area, where you could go shopping! Excursions were all pretty close too
I honestly don't think I could say anything bad about this place! The facility was beautiful. They greeted us as SOON as we arrived at the resort. The hotel staff were friendly and were absolutely welcoming to us! Not only were the resort beautiful and the staff amazing, but the food was FANTASTIC! They had such a great selection for my boyfriend and I to choose from. We loved the seafood restaurant, but as we tried the other ones (all but Capers because he didn't want Italian), we realized that everything was tasteful and filling! The pools were great and the hot tub was nice after a long day. The rooms were cool and cozy and I loved our balcony view. I honestly loved it and I couldn't rave about it more to others! The staff also helped us with finding the right excursions to go to and be involved in as a couple. If we could go back, we'd go to ones others recommended us along our stay. Overall, this was an absolutely amazing experience. The ONLY bad thing I would say would be that the beach was rocky, but fairly due to the location of the resort. It's directly between where the waves crash and unfortunately, that brings up rockiness on the beach. Aside this one small thing, they had events at the resort and also everything we could ask for!

Posted by , from New Jersey on May 16, 2016

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Comment from Hotel Management

May 21, 2016 by Cesar Vega Social Media Coordinator e-Concierge

Dear Helen Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Now Amber Puerto Vallarta. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Now Resorts brand standards. Your feedback has been shared to the team as a motivation to keep up our work. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience. Cordially, César Vega Social Media Coordinator EConcierge

5 out of 5

AWESOME!

Pros: Everything. location. price. clean. friendly
Cons: beach staff, were slow at service
This is the second time staying at this resort. Staff was VERY helpful and will be returning :)

Posted by , from IOWA on Mar 24, 2015

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Comment from Hotel Management

Nov 10, 2015 by César Vega Social Media Coordiantor e-Concierge

Dear Sherrie We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Cordially,

4 out of 5

The hotel resturants, for example capers resturant service was very poor, food was good though,

Pros: Free breakfast, Close restaurants, Quiet
The tv was terrible no good stations no sports station, the lay out of the resort was great, the entertainment was good, need a little more music during the day around the pool area, my thoughts only, The supes were very good very polite, overall ill give this resort a A- PS the Internet is very weak

Posted by , from California on Feb 22, 2013

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Comment from Hotel Management

Nov 10, 2015 by César Vega Social Media Coordinator e-Concierge

Dear Shadowboy Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially,

5 out of 5

Perfect family hotel

Pros: Free breakfast, Close restaurants, Quiet, great food selection, close to town.
New hotel close to Downtown Puerto Vallarta. Excellent accomodations, attentive staff and they definitely thought of everything. Great kids club, Core Zone for teens 13-17 (no adults or kids allowed!). Accomodations are very spacious and nicely decorated. And when it comes to food, there is definitely something for everyone. We ate at 5 restaurants and didn't even cover all of them. And best of all, no reservations required except for the japanese restaurant-because of the teppanyaki tables. Castaways Restaurants was a family favorite and I really enjoyed the local ceviche "vallarta" style. 2 Weeks later and my family are still talking about the coconut flan! Lobby bar is very impressive. And can't say enough about the Mexican Fiesta. Great food, live Mariachi and a great show. Definitely staying at Now next time we go to PV.

Posted by , from Arizona on Jul 24, 2012

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Comment from Hotel Management

Nov 10, 2015 by Césr Vega Social Media Coordinator e-Concierge

Dear ArizonaGnome It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Now Amber Puerto Vallarta brand standards. Your feedback has been shared to the team as a motivation to keep up our work. Cordially,

About the Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Location David Alfaro Siqueiros No.164-A lote B, Puerto Vallarta, JAL 48333

Renovations + Closures

The property will be renovating from 20 November 2017 to 05 December 2017 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the resort will make every effort to minimize noise and disturbance.

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • 1 round of golf during stay for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children between 3 and 17 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Tennis lessons
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Now Amber Puerto Vallarta Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Now Amber Puerto Vallarta Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a complimentary children's club, a children's pool, and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta resort.

  • 327 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 8 conference rooms
  • 7000 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2012
  • Breakfast available (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Children's pool
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (5.8 km / 3.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Now Amber Puerto Vallarta Resort & Spa - All Inclusive offers 327 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels and pay movies. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Dining room
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Carnival - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Castaways - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Capers - This poolside bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tamarindo - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Himitsu - Overlooking the garden, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Secrets SPA by Pevonia has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No pets or service animals allowed

Hotel Names

  • Amber Puerto Vallarta All Inclusive
  • Amber Resort Puerto Vallarta
  • Now Amber All Inclusive
  • Now Amber Puerto Vallarta
  • Now Amber Puerto Vallarta All Inclusive
  • Now Amber Puerto Vallarta Resort All Inclusive
  • Now Amber Resort All Inclusive
  • Now Resort Puerto Vallarta
  • Puerto Vallarta Amber
  • Puerto Vallarta Amber Resort
  • Now Amber
  • Now Amber Puerto Vallarta Resort Spa All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Sip, Savor & See Experience
Book any room or rate category at the Now Amber Puerto Vallarta Resort & Spa and enjoy one evening of complimentary cocktails, dinner, and live entertainment at a sister resort.
Details available at check-in. Guests must contact the resort's concierge in advance to make arrangements by contacting the property using the information on the confirmation received after booking. Offer valid at the sister resorts of Secrets Vallarta Bay, Dreams Puerto Vallarta, or the Dreams Villamagna Nuevo Vallarta Resort. Transportation charges are not included. Guests are responsible for round-trip taxi fare and gratuities. Offer valid for one evening only per stay. No refunds for any unused portion of promotion. Other restrictions may apply.

Complimentary wireless and local calls
Book a stay in any room or rate category for travel anytime and receive the following:

  • Complimentary wireless Internet access
  • Complimentary calls to the US and Canada
Guest must use the Unlimited-Connectivity® mobile application; details at check-in. Valid anytime, subject to availability. Other restrictions may apply.