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Boutique Hotel & Suites Hacienda Lord Twigg

3.5 star property
3.5-star Colonial hotel near Malecon

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Photo gallery for Boutique Hotel & Suites Hacienda Lord Twigg

Outdoor pool
Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | 1 bedroom, premium bedding, down comforters, individually decorated
Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | Living area | 32-cm Smart TV with digital channels, books
32-cm Smart TV with digital channels, books
Deluxe Studio Suite | Coffee and/or coffee maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
424 Av. Francisco Villa Lázaro Cárdenas, Puerto Vallarta, Jal., 48330
  • Place, Playa Las Glorias
    ‪7 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, Camarones Beach
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor | Living area | 32-cm Smart TV with digital channels, books

Premium Villa, 2 Bedrooms, Pool Access, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View | 1 bedroom, premium bedding, down comforters, individually decorated

Premium Loft, 2 Bedrooms, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 3000 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Honeymoon Suite

Honeymoon Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Honeymoon Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, premium bedding, down comforters, individually decorated

Standard Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Comfort Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, premium bedding, down comforters, individually decorated

Deluxe Studio Suite

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puerto Vallarta

City center stay.Your stay at this Lázaro Cárdenas hotel places you within 3 miles (5 km) of Malecon and Cruise Ship Terminal. Galeria Flores and Uno are also within half a mile (1 km).

What's nearby

  • Playa Las Glorias - 7 min walk - 0.4 miles
  • Uno - 9 min walk - 0.5 miles
  • Hotel Zone Beach - 12 min walk - 0.7 miles
  • Camarones Beach - 16 min walk - 0.9 miles
  • Malecon - 3 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Los Muertos Brewing - ‬4 min walk
  • ‪Los Caracoles Restaurant Bar - ‬8 min walk
  • ‪Ballenato Sport Bar - ‬3 min walk
  • ‪Toyo Foods - ‬1 min walk
  • ‪Cafe Por Favor - ‬2 min walk

About this property

Boutique Hotel & Suites Hacienda Lord Twigg

3.5-star Colonial hotel near Malecon
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Boutique Hotel & Suites Hacienda Lord Twigg. Self parking is free. A complete renovation of Boutique Hotel & Suites Hacienda Lord Twigg was completed in July 2025.

This Colonial Puerto Vallarta hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1985
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Boutique Hotel & Suites Hacienda Lord Twigg offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature down comforters and premium bedding. 32-cm Smart televisions come with digital channels.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Games
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Cobblestone flooring in public areas
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-cm smart TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 22

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, PayPal, and Cash App. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.

Property is also known as

Hacienda Lord Twigg
Av. Francisco Villa 424
& Suites Hacienda Lord Twigg
Boutique Hotel & Suites Hacienda Lord Twigg Hotel
Boutique Hotel & Suites Hacienda Lord Twigg Puerto Vallarta

Frequently asked questions

How close is Boutique Hotel & Suites Hacienda Lord Twigg to the airport?

Boutique Hotel & Suites Hacienda Lord Twigg is 5.3 mi (18-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Boutique Hotel & Suites Hacienda Lord Twigg have an airport shuttle?

Boutique Hotel & Suites Hacienda Lord Twigg offers an airport shuttle 24 hours a day, on request, for a charge of MXN 400 per vehicle, one-way.

How close is Boutique Hotel & Suites Hacienda Lord Twigg to the beach?

This hotel is a short 11-minute walk from Playa Las Glorias and 12-minute walk from Hotel Zone Beach. Don't forget your sunscreen!

Does Boutique Hotel & Suites Hacienda Lord Twigg offer free breakfast?

Boutique Hotel & Suites Hacienda Lord Twigg does not offer free breakfast.

Is there a casino at Boutique Hotel & Suites Hacienda Lord Twigg?

No, there is no casino at this hotel, but Casino Life The Marine Core Vallarta (3-min drive) and Vallarta Casino (4-min drive) are nearby.

What time is check-in at Boutique Hotel & Suites Hacienda Lord Twigg?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Boutique Hotel & Suites Hacienda Lord Twigg?

This hotel offers free self parking.

Does Boutique Hotel & Suites Hacienda Lord Twigg have a pool?

Boutique Hotel & Suites Hacienda Lord Twigg features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Boutique Hotel & Suites Hacienda Lord Twigg have a restaurant?

Boutique Hotel & Suites Hacienda Lord Twigg is home to Apapacho, which features happy hour and brunch.

Does Boutique Hotel & Suites Hacienda Lord Twigg have a spa?

There are no spa services available at this hotel.

How close is Boutique Hotel & Suites Hacienda Lord Twigg to downtown Puerto Vallarta?

Boutique Hotel & Suites Hacienda Lord Twigg is 1.7 mi away from Puerto Vallarta.

Boutique Hotel & Suites Hacienda Lord Twigg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 24 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Ana was an excellent hostess. She made my family welcome and comfortable for the duration of our stay. Loved the authentic decor and beautiful facilities. Very personal experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Honeymoon suite. The kitchen was nicely supplied. There was dish soap, dish cloths, a toaster and a blender which are things we don’t get in most hotels. The room was nicely large for two people, we really enjoyed the space. The patio outside was a nice place to do my morning yoga practice. The pool was a great place to cool off and sit by a waterfall while relaxing after a day of touring.
Stayed 17 nights in May 2025

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation but is well maintained and very nice. The down side is the area, it’s right by auto repair shops that pump music all day (fortunately I liked their taste) and work into the night. It’s a 30 min walk to the Malecón, 5 min to Soriana’s, and there are great little restraints and coffee shops near by. We would return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this spot. It is under renovations and look forward to seeing the final look!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra, Lakeside

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped on the property, we felt the Mexican vibe and charm. Our two bedroom Villa was spacious and beautifully decorated with a Mexican feel. Staff were simply amazing! We will absolutely be returning to this beautiful gem in the heart of PV.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Kaylene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told that the pool was being fixed. It was late and we were assured that it would be a couple of days max. Next morning we saw that the outside area was a complete construction zone and not usable at all. This was a huge disappointment and something that was not conveyed to us prior to our departure from Canada. We ended up having to leave . We felt lied to. If someone wants to book this property find out if the construction has been completed. Also be aware that it is in an area with light industry. There is a body shop across the street and it is noisy for 12 hours during the day.
Stayed 16 nights in Feb 2025

4/10 Poor

John

Stayed 3 nights in Feb 2025

10/10 Excellent

Angela, Nelson House

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here in Villa 2!
Stayed 3 nights in Feb 2025

6/10 Okay

Randy

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel magnifico!

Loved it and i will be returning with my wife next time! It was a spacious and clean villa, quiet at night, in a great central location, the beds were comfortable and the ladies were so helpful!
Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from the moment we arrived, friendly ladies greeted us, made the checking in an easy process, fantastic clean from the first step on the property all the way to our villa, amazing accommodations from the secure front gate to the comfortable beds and clean bathrooms. I just wish could stay longer but know for sure we will be back absolutely!!
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, La Verne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the staff. They were all awesome, accomodating and provided exactly what we needed. The homemade chilaquiles are amazing too. Great way to start a day. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

PATY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the check out was a bit later.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin, Laredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hacienda Lord Twigg. The staff was amazing, the food and drinks delicious and the suite we booked was beautiful. I only wish we could have stayed longer. I will warn people that the suite we had was equipped with a spiral staircase. So for those with mobility issues, or even super heavy large suitcases you might be in trouble. I also really loved the fact that the suite had a fenced in parking spot for us to use. It was not very big, but was nice to have as street parking in the area could be challenging. The neighborhood is a bit far from a lot of the main touristy spots, but for us that was a positive. There are still great restaurants within walking distance, public transportation nearby, and even a Soriana a couple of blocks away. I would definitely return - for longer next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hacienda is a wonderful choice for anyone looking to experience the charm of Puerto Vallarta while enjoying comfortable accommodations and excellent hospitality. The staff were exceptionally kind and friendly, with special mentions to Dani and Kali. We stayed in a spacious studio for five nights which was clean and well maintained with good AC. While there was some noice from traffic outside, the location overall was convenient.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Mexico 🇲🇽

Callie was wonderful and it was clear that she wanted to be sure we felt welcome, safe, and comfortable. The two bedroom townhouse was absolutely ADORABLE. It was light, bright and had authentic mexican tile, plus two beautiful coopulas, with all the comforts of home. The breakfast and coffee in the morning was delicious. We couldn't be happier. If your looking for an authentic Mexican home away from home this is it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay.

Had a very restful 2 week stay. Stayed in the penthouse and it was huge. Had everything we needed. There was some street noise at night. It was about 20 minute walk to the Malecon and 10 minutes to the beach. Mona, Cali and Caralee were all wonderful staff that made our stay!
Stayed 14 nights in Apr 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible experience with such nice staff that took good care of us. The restaurant & pool area was so wonderful to just hang out & relax, the food is excellent. We stayed in one of the Villas, which are very clean & roomy- the beds comfortable and spacious with plenty of closet space. I only have 1 complaint- the spiral stairscase in the villa is difficult to maneuver, not an easy climb especially for someone older. Otherwise, an excellent place to stay.
Stayed 5 nights in Feb 2024

8/10 Good

Freda

Liked: Cleanliness, staff & service
Stayed 28 nights in Jan 2024

8/10 Good

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities
Lovely stay
Stayed 8 nights in Nov 2023

10/10 Excellent

Karen Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023