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4.5 out of 5

"Doggo friendly was the best thing about this hotel! " More

By a verified traveler on Wed 01 Jan 2020

Hotel Description

4.5-star luxury hotel near Moda Center

City center retreat

A stay at this Downtown Portland hotel places you steps from Pioneer Courthouse Square and within a 10-minute walk of Roseland Theater. Tom McCall Waterfront Park and Portland Art Museum are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. You'll appreciate the fitness center, bar/lounge, and limo/town car service.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Frette Italian sheets, the 221 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Other amenities include WiFi, wired Internet, and refrigerators.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room Jan 18 - Jan 19

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Grand, Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Grand)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Sonesta Portland ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta Portland

Everyone (7) Couples (2) Family (4)
5 out of 5
Doggo friendly was the best thing about this hotel!

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by Ray

Thank you for making the Kimpton Hotel Monaco Portland your home away from home! We appreciate your feedback and hope to see you again soon!

5 out of 5
Beautiful Boutique hotel that would fit perfectly where we’re from (Beverly Hills) but without the attitude!!!! Exceptional service, rooms were nicely appointed and it just felt very welcoming. Will definitely make this our home away from home when visiting family in Oregon.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Hotel Monaco

Thanks for visiting our home and for taking to time to leave review! We hope to see you again soon!

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Hotel Monaco

Thanks for the 5 of 5 review!

5 out of 5
I love the Kimptons because the are unique and dog friendly.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Hotel Monaco

We are very pet friendly! Also at our property we have special hypoallergenic floors that are pet free!

5 out of 5
Amazing furniture and feel to the whole hotel. Everything felt very upscale. There was nowhere to eat in the surrounding area after 10 and room service options were very limited.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Monaco

Thanks for the review! There are limited after hours dining options but our staff is always happy to help!

2 out of 5
I paid for an expensive suite and then was made to wait over TWO HOURS past check-in to get into my room. The service at the hotel restaurant was awful too. VERY disappointing overall.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 15, 2019 by Hotel Monaco Portland

Oh no! We do our very best to have rooms ready early for when guests arrive. However our registration time is 4pm and sometime we are not able to register guests prior to this time.

5 out of 5
Hotel was great...wonderful location right downtown. If you don't like dogs..stay away . Way too many pets..barking and growling. Its really a dog hotel with an occational person.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Hotel Monaco

Thanks for your review. We are a pet friendly hotel and find over holiday weekends many people travel with all of their loved ones. Please note we do have hypoallergenic floors that are pet free. Just give us a call or have your reservation noted to have your room on one of these floors.

3 out of 5

pet Frurndky Hitel With Pleasing Decor

If I was traveling with my dog I would have been happier with this hotel. Pets were actually welcome and I liked that. But no doorman and not enough signage to direct us to underground valet meant we had to open the heavy doors, two sets of them, and bring all of our bags in ourselves and so we didn't feel good. I made the reservation with one credit card and was paying for three rooms with that card but had to swipe the card three times at the front desk for each room. The policy seems to be for the hotels convenience and not the guests. My room was not that clean, smudge marks on the dresser door handles, chipped furniture, dusty window sills, but the bed was very comfortable and overall the room was pleasing. My friends said their rooms were clean. The hotel needs more meticulous upkeep but it's nice.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 15, 2018 by Hotel Monaco

Thank you for staying with us and your review. We apologize for the frustrating experience with your arrival, we will make sure our valet sign is more visible specifically when the doorman steps away. We do need to swipe the payment credit card on each reservation, this is for our guests security. Be assured we will also address you cleanliness comments with the appropriate staff. I hope you shared your concerns while on the property. We want to know. Our guest's comfort is most important to us. We hope you choose to stay with us again in the future, we know we can do and are better that this stay experience!

5 out of 5
Staff was great!! Location perfect ... and the daily social hour a plus

Posted by on Apr 8, 2017

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Comment from Hotel Management

Apr 11, 2017 by Robert - GM

Glad you enjoyed it; we put a lot of effort into our daily Social Hour and are so pleased when it's a hit! Robert - GM

4 out of 5

Don't Bring a car!

Pros: Location!
Cons: If you feel the need to charge for overnight parking to your guests, at least make it reasonable!! Say $25 a night vs. $41 !!! That is rediculous!
Location: Restaurants galore with in walking distance. City is very safe to walk. You will need a car to do the other many sites like wineries, trails, hiking.
Recent 5 night pleasure stay. Hotel is in downtown Portland. Fairly centrally located to everything in the city and if you like to walk, you can do so with ease. On arrival I noted that valet ticket said $41 / night for over night parking but assumed that it pertained to non hotel guest since the parking was also used for non hotel guest. BTW, I brought a car because we were golfing everyday and needed the transportation to get to the courses and other sites we went to. It wasn't until check out that I learned other wise and found that the $41 / night was for guests! I was quite surprised to find this out since I booked it on Travelocity web site and never noticed this mentioned. What I did find out was that if you were obnoxious enough and complained enough, there were some guests who got this fee removed however I was not about to stoop to those levels as its just not my style. I still find it ridiculous that at $400 / night, they have the nerve to charge you to park at a rate of $41 / night. Having said all that, the Hotel itself was very nice, great location, good accommodations and friendly staff. I would stay there again but I would not bring a car or if I did, I might stoop to complaining about the rates as other guests did, LOL!

Posted by , from Estero, FL on Jul 23, 2016

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Renovations + Closures

This property is closed from August 4 2020 to November 10 2020 (dates subject to change).

Property Features

Royal Sonesta Portland offers its guests a full-service spa, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Royal Sonesta Portland. For a fee, parking is available. This 4.5-star Portland hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 10 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Airport (PDX) (14.2 km / 8.8 mi)
  • Train station: Portland Union Station (1 km / 0.6 mi)
  • Metro station: Mall-SW 5th Avenue Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta Portland offers 221 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Royal Sonesta Portland has a restaurant serving breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Dosha Salon Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to reserve an in-room coffee/tea maker.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 18 for adults, USD 3 and USD 18 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monaco Portland
  • Monaco Hotel Portland
  • Monaco Portland
  • Portland Hotel Monaco
  • Portland Monaco
  • Portland Monaco Hotel
  • Hotel Monaco
  • Royal Sonesta Portland Hotel
  • Kimpton Hotel Monaco Portland
  • Royal Sonesta Portland Portland
  • Royal Sonesta Portland Hotel Portland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.