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4.8 out of 5

"I loved the look of the hotel. It was a modern set up that remained true to the Portland style. " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

4-star boutique hotel near Oregon Convention Center

Heart of Portland

Within a 10-minute walk of this Downtown Portland hotel, you'll find Pioneer Courthouse Square and Roseland Theater. Tom McCall Waterfront Park and Keller Auditorium are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Express check-in, express check-out, and dry cleaning are also on offer.

Free Internet, heated floors

Boasting heated floors, the 120 guestrooms also offer free WiFi and pillowtop beds. Other amenities include free wired Internet, 24-hour room service, and Smart TVs with Netflix.

Deluxe Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Dec 20 - Dec 21

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hi-Lo, Autograph Collection ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hi-Lo, Autograph Collection

Everyone (4) Couples (1) Family (1)
5 out of 5
I loved the look of the hotel. It was a modern set up that remained true to the Portland style.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 4, 2020 by Anthony Colunga - Front Office Manager

Thank you so much for your positive review and for choosing to stay with us!

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by The Hi- Lo Team

Thank you for the fantastic review!

5 out of 5
Perfection From check in to check out to staff to restaurant

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by The Hi-Lo Team

Thank you so much for the fantastic review. We hope to see you soon!

4 out of 5
Nice room, surprised there wasnt a mini fridge....

Posted by , from Portland on Jan 2, 2019

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5 out of 5
Amazing style and locations! Staff were friendly... food and drinks were good.

Posted by on May 7, 2018

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5 out of 5
The design was amazing! The choices impeccable! Creative, colorful, funky. The staff was so kind and accommodating.

Posted by on Dec 7, 2017

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Comment from Hotel Management

Dec 12, 2017 by Julie Carreira

Thank you for your review! We're glad you enjoyed your time with us and look forward to welcoming you back.

About the The Hi-Lo, Autograph Collection

Location 320 SW Harvey Milk Street, Portland, OR 97204

Renovations + Closures

The following facilities or services will be unavailable from July 07 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1,296 square feet (0 square meters) and includes conference space. The business-friendly The Hi-Lo, Autograph Collection also features a fitness center, concierge services, and complimentary newspapers in the lobby. A complete renovation of The Hi-Lo, Autograph Collection was completed in June 2017. This 4-star Portland hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • 1,296 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1910
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Portland Intl. Airport (PDX) (14 km / 8.7 mi)
  • Train station: Portland Union Station (1.4 km / 0.9 mi)
  • Metro station: SW 5th-Oak Street Station (0.2 km / 0.1 mi)

Room Amenities

The Hi-Lo, Autograph Collection offers 120 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Netflix
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Hubers - This restaurant specializes in American cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hi-Lo Autograph Collection Hotel Portland
  • Hi-Lo Autograph Collection Hotel
  • Hi-Lo Autograph Collection Portland
  • Hi-Lo Autograph Collection
  • The Hi-Lo, Autograph Collection Hotel
  • The Hi-Lo, Autograph Collection Portland
  • The Hi-Lo, Autograph Collection Hotel Portland
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.