Book Hotusa rooms in Playacar

"This is not 5 stars. The staff that were there were fantastic. The hotel seemed understaffed. The rooms are awful. The food was better than expected but every restaurant had a 20 to 40 minute wait with tons of open tables. The white party and Sil disco or a ton of fun. "

"Very clean rooms. They did rooms service every day. The staff was very kind and helpful. "

"Visiting this Riu property was excellent, you did not want for anything, the beach was large, pool side seating was great and the staff took care of anything you asked for. We had a wonderful time."

"The hotel has a good location and a very pleasant environment. The buffet offers excellent variety and quality, especially for breakfast and lunch. However, I believe the dinner options could be improved, as they were not as impressive. One downside was that we found some cockroaches in our room, which was disappointing and something the hotel should definitely address. Overall, it is a good place to stay if you are looking to have fun, enjoy drinks, and meet new people."

"I had a great family vacation at Sandos Playacar. We stayed in the Platinum Tower in a beautiful room. The beach is be"

"The staff at this hotel is very professional, accommodating and friendly. They really try to make your stay a great experience. The hotel itself is very clean,rooms are spacious and the location can't be beat! The gym is small,has everything you might need for a comprehensive workout but a couple of the elliptical machines were broken. Bring your own towels if you go before the spa opens. The evening entertainment was just ok but one can go to a couple of the other Riu hotel and take advantage of their offerings. We enjoyed the food at the main buffet the most,as most did,so it was constantly refilled and very fresh and had a huge selection of items.I personally was disappointed with the food at the Mexican restaurant, I had the shrimp and they must have been sitting under a heating lamp for 30+ min, and my companions selections did not fair much better. The other speciality restaurants were ok.Overall I highly recommend this Hotel and would book further stays with the Riu hotel chain in other locations as well. ( I did not receive a voucher at check in or notification for the Resort $$ offered but wouldn't have needed them during my stay personally,so I didn't ask further about them)"