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Best Western Hartford Hotel & Suites

2.5 star property
Hotel near Connecticut Convention Center in Hartford

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
BBQ/picnic area
Lobby lounge
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
185 Brainard Rd, Hartford, CT, 06114
  • Connecticut Convention Center
    ‪3 min drive‬
  • Trinity College
    ‪4 min drive‬
  • XL Center
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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Exterior

Hampton Inn & Suites Hartford/East Hartford

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,012 reviews
$118 nightly
The price is $136
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Total with taxes and fees
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About the neighborhood

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Colt Park and Webster Theater. Wethersfield Cove Park and Trinity College are also within 3 miles (5 km).

What's nearby

  • Connecticut Convention Center - 3 min drive - 2.4 miles
  • Trinity College - 4 min drive - 2.0 miles
  • Bushnell Center for the Performing Arts - 4 min drive - 2.9 miles
  • XL Center - 4 min drive - 3.1 miles
  • Xfinity Theatre - 5 min drive - 3.7 miles

Getting around

  • Hartford Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Adriatic Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center in Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board

The Capitol Hotel

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,005 reviews
$84 nightly
The price is $97
Aug 25 - Aug 26
Total with taxes and fees
The Capitol Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

How close is Best Western Hartford Hotel & Suites to the airport?

Best Western Hartford Hotel & Suites is 16.3 mi (19-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of Aug 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on Aug 28, 2025 start from $90.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hartford Hotel & Suites.

Does Best Western Hartford Hotel & Suites offer free breakfast?

Best Western Hartford Hotel & Suites offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Best Western Hartford Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Hartford Hotel & Suites?

This hotel offers free self parking.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.The pool is closed seasonally each year from September 1 to May 24.

Does Best Western Hartford Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hartford Hotel & Suites to downtown Hartford?

Best Western Hartford Hotel & Suites is 2.4 mi away from Hartford.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL, ROCHESTER

Stayed 7 nights in Jun 2025

2/10 Terrible

Samantha

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

LaResse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged an extra $250 because staff said I smoked in the room. I NEVER SMOKED IN GHE ROOM!!! When I asked for evidence they refused. Plus it was filled with unsavory people.
Stayed 2 nights in May 2025

2/10 Terrible

RENEE

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not clean
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Close to gas stations and highway.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Room was not cleaned

The front desk personnel was very friendly, but the room was not cleaned between the last people to stay and us. We found socks and long hair in the sheets and they smelled sweaty. The bathroom also didn't have a fan so it was perpetually damp.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and Manager and cleaning staff where very Professional in taking Care of Any issues for the customers staying in this Best Western Thank you! cozie60@gmail.com
Stayed 3 nights in May 2025

10/10 Excellent

Nadia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

8/10 Good

Madeline

Stayed 5 nights in May 2025

10/10 Excellent

Mary

Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For a one night stay in a pinch, it was perfect. The room was clean, the shower was nice, amenities including breakfast were provided and the staff was good to us as well. The area may look sketchy because it is near the highway, but overall I’d totally stay here again and recommend anyone who is looking to stay for a night or two to do the same.
Stayed 1 night in May 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tucked away. But a nice stay
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dude at the front desk is understanding and does his best to make sure your stay is good
Stayed 1 night in May 2025

4/10 Poor

Cheri

Traveled with family
Liked: Staff & service
Upon arrival the hallways smelled of pot, musty, unclean. Bathroom was tiny, toilet wouldn’t flush until flushing 3 times, hair left in shower drain, 3 towels for 4 guests. Pull out couch not comfortable/broken, blankets left on unsure if they were previously washed. No signs to say “do not disturb” maids were in even though we were there 2 nights, that should be a choice! Room smelled musty, everything outdated, needs to be updated. Breakfast choices limited but ok. Close to city, easy to get around. Overall not a great place to stay.
Stayed 2 nights in May 2025

6/10 Okay

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities

A little disappointed

Stayed 1 night in May 2025

8/10 Good

Daniel I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took two rooms for myself and my daughter and grandchild. L. Hotel was clean and service was excellent. The location was near an airport and right off the highway, but in rundown area.
Stayed 1 night in May 2025

10/10 Excellent

Adilson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Virginia

Stayed 2 nights in Apr 2025

4/10 Poor

Cristina

Disliked: Property conditions & facilities
No sheet s for pull out couch and when I called the front desk they were too short staffed to bring any up to the second floor
Stayed 1 night in May 2025