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4.3 out of 5

"Car pickup system could be tweeked. Long wait for car. Personnel going the best they can and very polite. Would return. " More

By a verified traveler on Mon 14 May 2018

Hotel Description

4.5-star luxury hotel near U.S. Steel Tower

Heart of Pittsburgh

You'll be steps from U.S. Steel Tower and within a 10-minute walk of Market Square with a stay at this Downtown Pittsburgh hotel. Also, PPG Paints Arena is within half a mile (1 km) and PNC Park is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. A lobby fireplace, WiFi in public areas, and luggage storage are also on offer.

WiFi, flat-screen TVs

The 248 guestrooms offer 24-hour room service, WiFi, and flat-screen TVs. Minibars, premium bedding, and in-room massages are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Sep 2 - Sep 3

Luxury Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Park View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (SPA)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kimpton Hotel Monaco Pittsburgh ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Hotel Monaco Pittsburgh

Everyone (12) Couples (1) Family (2)
5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 23, 2019 by Emily

Thanks for the great rating! We hope to see you again soon. All the best, Emily Guest Services Manager

5 out of 5
I had to get the knack of using the electronic card keys for everything, but the staff was very help and the rooms were very nice.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 27, 2019 by Emily

Thank you for the review and rating. We truly appreciate the feedback and hope to see you again soon! All the best, Emily Guest Services Manager

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 8, 2019 by Emily

Thank you for the five star rating! We cannot wait to welcome you back to the Hotel Monaco. All the best, Emily Guest Services Manager

2 out of 5
Sink was not draining and we told the front desk Saturday morning. They said they will get someone to look at it immediately. We came back at 9:00 pm and no one had done anything about it. We also told them it was dirty by the glass on sink and with rust stains and dust. Hair on towels that we hanging, hair on toilet. Bed was made, but the pillows were not put on the bed. Half were on the desk where we placed them when we went to sleep Friday evening. Still there Saturday evening. Very disappointing for a 4 star hotel. Main Hotel is beautiful, but service is terrible, obviously the staff doesn’t care at all. They did fix the sink draining Saturday evening, but no one after the second complaint, still did anything about the other issues. They said because we didn’t book directly with hotel there wasn’t much they could do except offer $50 credit st restaurant.

Posted by on Apr 7, 2019

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Comment from Hotel Management

May 1, 2019 by Emily

Thank you for taking the time to rate and review our hotel. We appreciate your feedback regarding the sink throughout your stay and your housekeeping services. We will certainly pass along these remarks to our Engineering and Housekeeping departments. We do hope that you will give us another chance in the future. Please do not hesitate to reach out to me directly should you need assistance with anything at all. All the best, Emily Guest Services Manager

5 out of 5
The decor in the hotel was unique and beautiful. We loved our room

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by Emily

Thank you so much for the great rating and review. We truly appreciate your kind words about our hotel and amenities. We hope to see you again soon when you visit the 'Burgh! All the best, Emily Guest Services Manager

3 out of 5
The hotel was fine upon checkin. However, when I turned over my pillow, I found a dried blood stain that had soaked through the pillowcase onto the pillow. I was appalled, to say the least. Management immediately took care of the issue, and we were compensated. There were no other concerns with the room. However, the restaurant food was not the best quality as I could not cut through baby lamb chops that were cooked medium rare because there was so much fat on them, and the Biergarten closed at 8:30. Also, a refrigerator and mini Keurig would have been nice additions to the room.

Posted by on Oct 14, 2018

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Comment from Hotel Management

Nov 5, 2018 by Emily, Guest Services Manager

Please feel free to reach out to me directly if you would like to discuss these concerns in more detail. I spoke with our housekeeping manager about some of the items mentioned above already. Warm Regards,

4 out of 5
Car pickup system could be tweeked. Long wait for car. Personnel going the best they can and very polite. Would return.

Posted by , from Pennsylvania on May 14, 2018

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Comment from Hotel Management

May 19, 2018 by Jesse

Thank you for the nice rating Timothy! We look forward to having you back with us! I am very sorry for the delay with valet. Warm Regards, Jesse Front Office Manager

5 out of 5
Very friendly staff. Nice location. Rooms very nice.

Posted by , from Derry, NH on Dec 23, 2017

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Comment from Hotel Management

Dec 30, 2017 by Jesse

Thank you for the awesome review Leonard! We hope to see you back again soon! Warm Regards, Jesse Front Desk Manager

5 out of 5

Unique Boutique Hotel in the Heart of Downtown

I had a wonderful experience at the Kimpton Hotel Monaco! The staff was kind and helpful, the rooms colorful and beautifully decorated, and lots of extra touches and small details that made my stay perfect. I would recommend this hotel to anyone coming to Pittsburgh, and am looking forward to returning!

Posted by on Dec 13, 2017

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Comment from Hotel Management

Dec 15, 2017 by Jesse

Thank you for the kind words and excellent rating Emily! We look forward to having you back with us again soon! Warm Regards, Jesse Front Office Manager

5 out of 5

Very Nice hotel. Staff was very helpful and profes

Very comfortable experience . Hotel room Was clean . Nice area etc

Posted by on Jun 12, 2017

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Comment from Hotel Management

Jun 15, 2017 by Jesse

We are so happy to hear that you had a nice experience! Come back and see us again soon! Warm Regards, Jesse Front Office Manager

About the Kimpton Hotel Monaco Pittsburgh

Location 620 William Penn Place, Pittsburgh, PA 15219

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 11300 square feet (1050 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Kimpton Hotel Monaco Pittsburgh. Parking is available for a fee. This 4.5-star Pittsburgh hotel is smoke free.

  • 248 guestrooms or units
  • 9 levels
  • 11300 sq ft of conference space
  • 1050 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (29.8 km / 18.5 mi)
  • Train station: Pittsburgh Station (0.8 km / 0.5 mi)
  • Metro station: Steel Plaza Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Hotel Monaco Pittsburgh offers 248 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Pittsburgh hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

The Commoner - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Biergarten - This brewpub specializes in German cuisine. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 38.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monaco Hotel Pittsburgh
  • Monaco Pittsburgh
  • Hotel Monaco Pittsburgh
  • Kimpton Monaco Pittsburgh
  • Hotel Monaco Pittsburgh a Kimpton Hotel
  • Monaco Pittsburgh A Kimpton Hotel
  • Kimpton Hotel Monaco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.