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Kimpton Hotel Monaco Pittsburgh

4.5-star property
620 William Penn Place, Pittsburgh, PA 1-855-201-7819

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4.2 out of 5
Very good!
See all 13 Travelocity Reviews

"Great experience! Staff was extremely friendly. Really enjoyed that it was different from standard hotels. The boutique theme of birds and bird cages ... " More

By a verified traveler on Sat 22 Feb 2020

Points Of Interest

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Hotel Description

4.5-star luxury hotel near U.S. Steel Tower

City center retreat

You'll be steps from U.S. Steel Tower and within a 10-minute walk of Market Square with a stay at this Downtown Pittsburgh hotel. Also, PPG Paints Arena is within half a mile (1 km) and PNC Park is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. A lobby fireplace, WiFi in public areas, and luggage storage are also on offer.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 248 guestrooms also offer WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and down comforters.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$154* Per night/room Sep 7 - Sep 8

Luxury Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Park View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (SPA)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kimpton Hotel Monaco Pittsburgh ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Hotel Monaco Pittsburgh

Everyone (8) Couples (2) Family (3)
5 out of 5
Great experience! Staff was extremely friendly. Really enjoyed that it was different from standard hotels. The boutique theme of birds and bird cages was nice.

Posted by , from Buffalo on Feb 22, 2020

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Comment from Hotel Management

Feb 28, 2020 by Emily E

Thank you for your review, Steve! I'm glad you enjoyed our eclectic theme and of course our staff! We look forward to hosting you in the future!

5 out of 5
Hubby and i absolutely loved this hotel! So pretty!!!

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 9, 2019 by Leighton

So glad you liked it. Thank you for your review!

1 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 27, 2019 by Alexandra, Front Office Manager

We are disappointed to hear that your stay did not meet our standards. Please don't hesitate to contact us directly so that we may understand your feedback and get the chance to host you again to make it right.

5 out of 5
Centrally located to downtown. Great service, very clean with a unique design. Very comfortable.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 24, 2019 by Emily

Thanks for the great rating and review, Powder55. We truly appreciate the feedback and hope to see you again soon! All the best, Emily Guest Services Manager

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 23, 2019 by Emily

Thanks for the great rating! We hope to see you again soon. All the best, Emily Guest Services Manager

5 out of 5
I had to get the knack of using the electronic card keys for everything, but the staff was very help and the rooms were very nice.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 27, 2019 by Emily

Thank you for the review and rating. We truly appreciate the feedback and hope to see you again soon! All the best, Emily Guest Services Manager

5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 8, 2019 by Emily

Thank you for the five star rating! We cannot wait to welcome you back to the Hotel Monaco. All the best, Emily Guest Services Manager

2 out of 5
Sink was not draining and we told the front desk Saturday morning. They said they will get someone to look at it immediately. We came back at 9:00 pm and no one had done anything about it. We also told them it was dirty by the glass on sink and with rust stains and dust. Hair on towels that we hanging, hair on toilet. Bed was made, but the pillows were not put on the bed. Half were on the desk where we placed them when we went to sleep Friday evening. Still there Saturday evening. Very disappointing for a 4 star hotel. Main Hotel is beautiful, but service is terrible, obviously the staff doesn’t care at all. They did fix the sink draining Saturday evening, but no one after the second complaint, still did anything about the other issues. They said because we didn’t book directly with hotel there wasn’t much they could do except offer $50 credit st restaurant.

Posted by on Apr 7, 2019

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Comment from Hotel Management

May 1, 2019 by Emily

Thank you for taking the time to rate and review our hotel. We appreciate your feedback regarding the sink throughout your stay and your housekeeping services. We will certainly pass along these remarks to our Engineering and Housekeeping departments. We do hope that you will give us another chance in the future. Please do not hesitate to reach out to me directly should you need assistance with anything at all. All the best, Emily Guest Services Manager

5 out of 5
The decor in the hotel was unique and beautiful. We loved our room

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by Emily

Thank you so much for the great rating and review. We truly appreciate your kind words about our hotel and amenities. We hope to see you again soon when you visit the 'Burgh! All the best, Emily Guest Services Manager

3 out of 5
The hotel was fine upon checkin. However, when I turned over my pillow, I found a dried blood stain that had soaked through the pillowcase onto the pillow. I was appalled, to say the least. Management immediately took care of the issue, and we were compensated. There were no other concerns with the room. However, the restaurant food was not the best quality as I could not cut through baby lamb chops that were cooked medium rare because there was so much fat on them, and the Biergarten closed at 8:30. Also, a refrigerator and mini Keurig would have been nice additions to the room.

Posted by on Oct 14, 2018

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Comment from Hotel Management

Nov 5, 2018 by Emily, Guest Services Manager

Please feel free to reach out to me directly if you would like to discuss these concerns in more detail. I spoke with our housekeeping manager about some of the items mentioned above already. Warm Regards,

About the Kimpton Hotel Monaco Pittsburgh

Location 620 William Penn Place, Pittsburgh, PA 15219

Renovations + Closures

The following facilities will be closed from July 01 2020 to December 31 2020 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 11300 square feet (1050 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Kimpton Hotel Monaco Pittsburgh. For a fee, parking is available. This 4.5-star Pittsburgh hotel is smoke free.

  • 248 guestrooms or units
  • 9 levels
  • 11300 sq ft of conference space
  • 1050 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Pittsburgh Intl. Airport (PIT) (30.3 km / 18.9 mi)
  • Train station: Pittsburgh Station (0.7 km / 0.4 mi)
  • Metro station: Steel Plaza Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Hotel Monaco Pittsburgh offers 248 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

The hotel hosts a free manager's reception daily.

The Commoner - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Biergarten - This brewpub specializes in German cuisine. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 72 hours between bookings

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 30.00 for adults, USD 8.00 and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 38.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Monaco Hotel Pittsburgh
  • Monaco Pittsburgh
  • Hotel Monaco Pittsburgh
  • Kimpton Monaco Pittsburgh
  • Hotel Monaco Pittsburgh a Kimpton Hotel
  • Monaco Pittsburgh A Kimpton Hotel
  • Kimpton Hotel Monaco
  • Kimpton Monaco Pittsburgh
  • Kimpton Hotel Monaco Pittsburgh Hotel
  • Kimpton Hotel Monaco Pittsburgh Pittsburgh
  • Kimpton Hotel Monaco Pittsburgh Hotel Pittsburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.