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"Travelocity submitted my name incorrect this making it difficult to find my reservation at check-in " More

By a verified traveler on Mon 26 Apr 2021

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Hotel Description

Hotel near Acrisure Stadium in Pittsburgh

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Acrisure Stadium and Rivers Casino. PPG Paints Arena and PNC Park are also within 6 miles (10 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$118* Per night/room Oct 5 - Oct 6

Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Pittsburgh/Greentree ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Pittsburgh/Greentree

Everyone (14) Couples (3) Family (6)
5 out of 5

Posted by on Oct 30, 2021

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3 out of 5

Posted by on Oct 5, 2021

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3 out of 5
Travelocity submitted my name incorrect this making it difficult to find my reservation at check-in

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by Rebecca

Thank you for staying with us. We hope you enjoyed your stay with us.

2 out of 5
This hotel is old and worn, which would be acceptable if it wasn’t so absolutely, horrifically, significantly filthy. The carpets in the hallway are covered in debris, the light fixtures in lobby are caked with grease and dust, the turntable in the microwave had dried food stuck to it, the hairdryer was smeared with....something, and the couch was covered in stains. It was disgusting. I’ve never felt more uncomfortable staying in a hotel, especially during these times of supposed heightened sanitation. I expect more from Hampton. Do not stay here.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 21, 2021 by Rebecca

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that your guestroom was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

1 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 23, 2020 by Rebecca

Thank you for taking the time to fill out a survey regarding your recent stay with us. We are always looking for ways to improve our service and make your stay more enjoyable. We normally score very high with our guests, but it seems we may have missed something important while you were staying with us. I would like to learn more about what we could have done better to live up to your expectations. If you have a moment to provide some more information I would really appreciate it. Thank you for your time and the opportunity to improve!

1 out of 5
The lock didn't work on the first room they gave us on the 4th floor. They changed our room to the end of the 3rd floor. The smoke detector was unscrewed from the celling in this room. So we had to change rooms again. The hallway rug was filthy. I will never stay at this hotel again.

Posted by on Aug 28, 2019

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5 out of 5
Great place for an overnight stay. Staff was very friendly and efficient. Pool was excellent as was morning breakfast.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Rebecca

Thank you for staying with us. We hope to have you back next time!

4 out of 5
Common areas of the hotel were good, not great. But the room was very nice. King bed, desk, sofa with 2 ottomans, mini fridge, microwave, plenty of drawer space, nice lighting. Would definitely stay again.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Rebecca

Thank you for staying with us!

5 out of 5
The staff was very attentive. And the facility was neat and clean .

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 27, 2019 by Rebecca

Thank you for staying with us

4 out of 5
The staff were pleasant and very professional. I didn't like that the pool was not available/ closed for the evening even though we arrived at. 445p

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by Rebecca

Thank you for staying with us. We are sorry you could not enjoy the pool during your stay. During days of inclement weather, we do close the pool for the safety of our guests. We hope you can stay with us again soon!

About the Hampton Inn Pittsburgh/Greentree

Location 555 Trumbull Dr, Pittsburgh, PA 15205

Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 374 square feet (35 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn Pittsburgh/Greentree. For a fee, parking is available. This Pittsburgh hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • 374 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Hampton Inn Pittsburgh/Greentree offers 132 accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. This Pittsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC).

  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Pittsburgh Greentree
  • Hampton Inn Pittsburgh Greentree
  • Hampton Inn Pittsburgh Greentree Hotel
  • Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh
  • Pittsburgh Hampton Inn
  • Hampton Pittsburgh Greentree
  • Hampton Inn Pittsburgh Greentree
  • Hampton Inn Pittsburgh/Greentree Hotel
  • Hampton Inn Pittsburgh/Greentree Pittsburgh
  • Hampton Inn Pittsburgh/Greentree Hotel Pittsburgh

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.