Extended Stay America - Phoenix - Midtown

2.5-star property
W Osborn Rd, Phoenix, AZ 1-855-201-7819
Choose Dates
2.8 out of 5
See all 11 Travelocity Reviews

"Nice place. I checked in late, almost 11 PM. There was no clothes iron in the room and I was too tired to ask at the front desk. "Grab and go" bre ... " More

By a verified traveler on Mon 21 Nov 2016

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

At Extended Stay America - Phoenix - Midtown you'll be 2.6 km (1.6 mi) from Phoenix Theatre and 4.8 km (3 mi) from Phoenix Convention Center. Highlights at this hotel include an outdoor swimming pool, free daily breakfast, and in-room kitchens.

Flat-screen TVs with cable channels are featured in all 129 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Irons/ironing boards, desks, and free toiletries are also available. Weekly housekeeping is available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this Encanto hotel include Talking Stick Resort Arena and Arizona State Capitol.

Extended Stay America - Phoenix - Midtown ratings based on 11 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0
1 out of 5

I don't think they clean much.

Pros: Location was convenient for my training.
Cons: Place more emphasis on cleaning.
Location: I didn't do very much nearby.
I wasn't expecting a 5 star, but I was hoping for at least clean. There were stains in all of the chairs, the carpet, the bathtub and on the furniture. It was cheaper than most, but just a little too dirty for me. If I was there with family or others I would have complained or cancelled my reservations. I absolutely would not have allowed my children to stay there.

Posted by , from Philadelphia on Feb 26, 2017

Was this review helpful to you?
Comment from Hotel Management

Feb 28, 2017 by General Manager

Thank you for your evaluation. We are sorry we failed to provide you the clean and comfortable suite that you deserved. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you. General Manager

4 out of 5

Close to light rail

Nice place. I checked in late, almost 11 PM. There was no clothes iron in the room and I was too tired to ask at the front desk. "Grab and go" breakfast was okay. It was oatmeal, packaged muffins, granola bars, and coffee/tea. I did kill a roach in the room, but overall a nice place to stay

Posted by on Nov 21, 2016

Was this review helpful to you?
Comment from Hotel Management

Nov 23, 2016 by General Manager

Thank you for taking the time to provide feedback about Extended Stay America - Phoenix - Midtown. We are happy to note that your overall visit was pleasant and our location was convenient for your needs. We apologize for any inconvenience caused while you were here. We invite you to stay with us again the next time you are in the area so that we can provide a much better experience. Sincerely, General Manager

1 out of 5

So gross. Don't stay here.

The staff was rude! The hotel was disgusting. Towels were stained, floor was dirty, tub was dirty. The hallways and stairs were never cleaned and we're disgusting. Don't stay here.

Posted by on Feb 20, 2016

Was this review helpful to you?
4 out of 5

Best for the price

Pros: Close restaurants, Free Internet
Cons: Noisy
Hotel was super nice looking and in a good area. The room offered more then I even needed and was a great surprise. The only thing I wish was more comfortable was the bed. But i can't complain with the price.

Posted by , from San Diego, CA on Apr 11, 2013

Was this review helpful to you?
3 out of 5

Comfortable Room

Pros: Close restaurants, Free Internet
The rooms are comfortable, but I was disappointed the exercise room had a treadmill down. I have stayed at this hotel many times and the treadmill seems to always be under 'repair', which is frustrating when the website says they have an exercise room, but it doesn't live up to reality. Get it fixed so you don't frustrate guests. The rooms are spacious and the beds are comfortable. I enjoyed the rest of my stay.

Posted by , from Phoenix, Arizona on Apr 16, 2011

Was this review helpful to you?
5 out of 5

Polite folks and close to the hospital

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
It would be good for long-staying guests with the kitchenette. The staff was friendly and accommodating. My only complaint was dark hair left behind from a previous guest in the bathroom. Otherwise the room was quite, comfortable, and the wifi signal was good.

Posted by , from New Orleans, LA on Apr 12, 2011

Was this review helpful to you?
2 out of 5

Not clean

The room was not cleaned and I had to request twice before it was done. Not everyone at the front desk was friendly.

Posted by on Nov 19, 2008

Was this review helpful to you?
3 out of 5

enjoyable stay

the room was better than I expected. I would have liked to have stayed longer. I was disappointed that they didn't have the continental breakfast on the weekend. other than that everything was okay

Posted by on Apr 19, 2007

Was this review helpful to you?
3 out of 5

enjoyable stay

the room was better than I expected. I would have liked to have stayed longer. I was disappointed that they didn't have the continental breakfast on the weekend. other than that everything was okay

Posted by on Apr 19, 2007

Was this review helpful to you?
4 out of 5

just fine

I enjoyed my stay. No major complaints, staff was helpful.

Posted by on Sep 25, 2006

Was this review helpful to you?

About the Extended Stay America - Phoenix - Midtown

Location 217 W Osborn Rd, Phoenix, AZ 85013

Property Features

Extended Stay America - Phoenix - Midtown offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Extended Stay America - Phoenix - Midtown also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This Midtown hotel is smoke free.

  • 129 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (14.5 km / 9 mi)
  • Metro station: Osborn Rd - Central Ave Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Phoenix - Midtown offers 129 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Midtown Hotel Phoenix
  • Extended Stay America Midtown Phoenix
  • Extended Stay America Phoenix Midtown
  • Extended Stay Deluxe Phoenix - Midtown Hotel Phoenix
  • Extended Stay America Phoenix Midtown Hotel
  • Extended Stay America Midtown Hotel
  • Extended Stay America Midtown

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).