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"Room was DIRTY. Trash everywhere. Staff was polite. BUT THEY PUT A $100.00 "HOLD" ON MY CARD. HAVE YET TO SEE IF IT IS RETURNED ON CHECK OUT AS I WAS ... " More

By a verified traveler on Thu 25 Jun 2020

Hotel Description

Enjoy the golf course at this Norristown motel

In Norristown

Within 3 miles (5 km) of this Norristown motel, you'll find Norristown Farm Park and The Club at Shannondell. King of Prussia Mall and King of Prussia Town Center are also within 6 miles (10 km).

18-hole golf course

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. Express check-out and laundry facilities are also provided.

Flat-screen TVs, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 31 guestrooms also offer premium bedding and flat-screen TVs with cable channels. Other amenities include ironing boards, desks, and free toiletries.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Aug 4 - Aug 5

Escape Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, Hot Tub

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dream Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chateau Suites ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chateau Suites

Everyone (7) Couples (3) Family (3)
5 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 25, 2021 by Manager

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

1 out of 5

Posted by on May 1, 2021

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Comment from Hotel Management

May 17, 2021 by Raj Chirra, Manager

Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. I know our front office team will do everything in their power to check .

3 out of 5
L

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 26, 2021 by Raj Chirra, Manager

Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

4 out of 5
Room was DIRTY. Trash everywhere. Staff was polite. BUT THEY PUT A $100.00 "HOLD" ON MY CARD. HAVE YET TO SEE IF IT IS RETURNED ON CHECK OUT AS I WAS INFORMED. but I was at least comfortable. Jacuzzi room is just a big bathtub. But cute

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jul 1, 2020 by Raj Chirra

Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

4 out of 5
Close to where i needed to be. More expensive then booked. Ased for first floor for jandicapped person and when checked in was charged $20 more. To be fair...i did not know there was an elevator available.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 4, 2019 by Raj Chirra

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

5 out of 5
Nice hotel close proximity to many places in the area

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 14, 2019 by Raj Chirra

Thank you for review.

1 out of 5
It had an odor and was dingy. Then I got to my room and was hit in the face with the smell of marijuana. I did not trust the cleanliness of my room, turned around and asked for a refund and went somewhere else.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Raj Chirra

Thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again

5 out of 5
Only change would be adding a blanket. All was fine.

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 12, 2019 by Trevor

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 12, 2019 by Trevor

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2 out of 5

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 4, 2019 by Trevor

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Property Features

Chateau Suites offers its guests a golf course. WiFi is free in public spaces. The business-friendly Chateau Suites also features laundry facilities, express check-in, and express check-out. Self parking is free. This Norristown motel is smoke free.

  • 31 guestrooms or units
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Norristown Main Street Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Chateau Suites offers 31 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Guests can play rounds at the 18-hole golf course.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Chateau Suites Motel Norristown
  • Chateau Suites Norristown
  • Chateau Suites Motel
  • Chateau Suites Norristown
  • Chateau Suites Motel Norristown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.