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4.3 out of 5

"nice hotel near King of Prussia Mall and many restaurants " More

By a verified traveler on Mon 29 Jan 2018

Hotel Description

3.5-star hotel near King of Prussia Mall

In shopping district

Within 2 miles (3 km) of this King of Prussia hotel, you'll find King of Prussia Mall and King of Prussia Town Center. Valley Forge Convention Center and Valley Forge National Park Visitors Center are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like cooked-to-order breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 147 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, iPod docks, and premium bedding are also available.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128* Per night/room Oct 25 - Oct 26

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt House Philadelphia/King of Prussia ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt House Philadelphia/King of Prussia

Everyone (12) Family (2)
5 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 30, 2019 by HH King of Prussia

Thank you for taking your time to review the property! It's always great to hear that our amenities were the perfect fit for your travel needs. We'd love you to see you at our "house" again soon. Safe travels!

5 out of 5
I'd like to thank the staff at Hyatt House for going out of your way to find my daughter's senior ring that she had left behind. She was heartbroken but you made sure it got home to the right hands.

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 3, 2019 by Laughlin Young

Thank you for the kind review! We certainly hope this means that we will be able to see you again in the future. Safe Travels!

4 out of 5
Staff very friendly, room nice and clean. That being said, no lotion or body wash provided. Not fun to use 2 tiny bars of soap with multiple people showering (kids). People in jacuzzi wearing street clothes (female wearing sports bra/shorts, male wearing tank top) which is a real turn off. A staff member walked in to replenish towels but no one seemed to notice or address. Yuck

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Laughlin Young

thank you for providing feedback on your stay! It certainly motivates us to keep guests as our primary focus! I will absolutely follow up with our staff regarding pool etiquette as well.Safe Travels and we certainly hope to see you again soon!

4 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by Laughlin Young

Thank you for taking the time to review our property. It certainly assists us in improving our over all guest experience. We hope to see you again soon! Safe Travels!

5 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 2, 2019 by Laughlin Young

Thank you for taking the time to review our property. It certainly assists us in improving our over all guest experience. We hope to see you again soon! Safe Travels!

2 out of 5
we booked 3 rooms - two of them were to be adjoining for a family of 5. We never got the adjoiining room - hotel clerk said because we booked through travelocity there was nothing that could be done to rectify the problem. One of the single room had a terrible moldy smell coming from the vents - we could smell sewer gases in the kitchenette area but no smells in the sleeping area. I will not stay Hyatt House again.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 13, 2018 by Laughlin Young

I apologize that your experience was less than satisfying as this is not a typical response we hear from our guests who stay with us. If you do decide to give us a second chance in the future I would love to handle your reservations personally to ensure that everything flows smooth from check in to check out

5 out of 5
Great facility and location for a trip to Valley Forge Park.

Posted by on Oct 14, 2018

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Comment from Hotel Management

Oct 17, 2018 by Laughlin Young

I am very happy to hear that your stay was comfortable and offered all the amenities you were looking for. We hope to see you again in the future very soon!

5 out of 5
nice hotel near King of Prussia Mall and many restaurants

Posted by on Jan 29, 2018

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Comment from Hotel Management

Feb 4, 2018 by Laughlin Young

thanks for the rating! We hope to see you next time when you come to visit the mall!

3 out of 5
Hotel clean ok breakfeast is ok at best egg station / omlet making horrible .

Posted by on Jan 1, 2018

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Comment from Hotel Management

Jan 4, 2018 by Laughlin Young

Thank you for the response. I certainly will take you feed back up with our Director of Food and Beverage to see how we can enhance our overall breakfast experience. If you would like to discuss this further I would certainly love to hear more about your stay.

2 out of 5

Down graded

Pros: Breakfast
Cons: Dont overbook!
Location: 2nd biggest mall in the country right next door.
They overbooked by my stay and I was forced to take a smaller room... Disappointing. You should not overbook!

Posted by , from Colorado on Dec 9, 2017

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Comment from Hotel Management

Dec 12, 2017 by Laughlin Young

Thank you for taking the time to share your feedback with us. I do apologize for your room being down graded, I know that must have been frustrating. If you are ever in the area again and choose to stay with us please contact me directly and I will be sure offer you a complimentary upgraded room type for your troubles during this stay.

About the Hyatt House Philadelphia/King of Prussia

Location 240 Mall Blvd, King of Prussia, PA 19406

Property Features

Hyatt House Philadelphia/King of Prussia offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 3300 square feet (307 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hyatt House Philadelphia/King of Prussia. A free area shuttle within 3 mi is available. Self parking is free. This 3.5-star King of Prussia hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 5 levels
  • 3300 sq ft of conference space
  • 307 sq m of conference space
  • Built in 2011
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (43.5 km / 27.1 mi)
  • Train station: Norristown Transportation Center (5.7 km / 3.6 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hyatt House Philadelphia/King of Prussia offers 147 air-conditioned accommodations with iPod docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This King of Prussia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast daily.

Hyatt House Philadelphia/King of Prussia has a restaurant serving light fare only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Philadelphia/King
  • HYATT house Philadelphia/King Hotel
  • HYATT house Philadelphia/King Hotel Prussia
  • HYATT house Philadelphia/King Prussia
  • Hyatt House Philadelphia/King Prussia Hotel King of Prussia
  • Hyatt House Philadelphia/King Prussia Hotel
  • Hyatt House Philadelphia/King Prussia King of Prussia
  • Hyatt House Philadelphia/King of Prussia Hotel
  • Hyatt House Philadelphia/King of Prussia King of Prussia
  • Hyatt House Philadelphia/King of Prussia Hotel King of Prussia

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.