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"The note is clean and the staff is friendly, the front desk is at an odd place so you wonder if you’re checking in at the right place and you have to ... " More

By a verified traveler on Sat 30 Jun 2018

Hotel Description

3-star hotel near King of Prussia Mall

In shopping district

Within 3 miles (5 km) of this King of Prussia hotel, you'll find King of Prussia Mall and King of Prussia Town Center. Valley Forge National Historic Park and The Greater Philadelphia Expo Center at Oaks are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 129 guestrooms also have free WiFi and 24-hour room service. Other amenities include wired Internet, LCD TVs, and premium bedding.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$99* Per night/room Nov 17 - Nov 18

Room, 1 King Bed (High Floor )

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Philadelphia/ King of Prussia ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Philadelphia/ King of Prussia

Everyone (8) Couples (1) Family (6)
2 out of 5
Check is was great. Friendly & welcoming. Cleanthiness was lacking. Bathtub had built up soap scum. There appeared to a dried orange-beige substance next to the base of the toilet....my guess is dried vomit. When I went to call the front desk there was no dial tone. At first I thought it was a cordless phone. But it actually was missing the cord. Breakfast selection was nice but I arrived at 9:50 and breakfast ends at 10:30. There was no oatmeal. At 10:15 I went back to the buffet to get some fruit and I was waiting behind 4 uniformed staff who where filling coffee cups with fruit. When it was my turn there was no fruit left. I would not recommend this property based on cleanliness.

Posted by on Oct 21, 2019

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5 out of 5

Posted by on Aug 5, 2019

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4 out of 5
We used the pool and hot tub, but oddly the hot tub didn't seem to have a control panel? No jets. But the pool and hot tub were fully accessible which I appreciated. We had a large, clean room that was comfortable, and as a small open suite it still had dual temp controls which were nice. The staff was incredibly friendly!

Posted by on Jul 31, 2019

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1 out of 5
Stephanie at the front desk was awesome. However, the AC in our room was not adjustable and the room was freezing the entire time. When we complained to the front desk (not Stephanie) she said that she thought that that the maintenance people had licked all thermostats during the heat wave. What?! It was very uncomfortable. Also it could have been communicated more clearly that there was not a restaurant on site. We arrived very hungry at 10 pm and there were very good food choices. I would not recommend it stay there again. We stayed at Marriott the folllowing night and it was awesome!

Posted by on Jul 22, 2019

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4 out of 5

Posted by on Jun 4, 2019

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4 out of 5

Posted by on Apr 30, 2019

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4 out of 5

Posted by on Apr 29, 2019

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3 out of 5
The size of the room was great, the shower tile was old and worn. The staff were only ok, they certainly wouldn't go out of their way to help anyone but then they did seem to be under staffed. No towels in the pool area the bar was simply not a bar and had no selection of beers or cocktails. Disappointing considering it is a Hyatt Hotel you come to expect more.

Posted by , from Yonkers on Apr 22, 2019

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4 out of 5

Posted by on Apr 22, 2019

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2 out of 5
So we booked a room with two queen beds. Then i called 2 days before to confirm the room type and request a crib or pack n play. They said its all noted and all set. I call the day of arrival in the morning to reconfirm as i knew i will be checking in late. All good they said. I go to check in and was told all double queen rooms are gone. I ask how and why after confirming twice and the lady just walks away. Then a gentleman comes who somehow suddenly finds a room. I thought okay maybe a mistake. I asked for the crib and was basically told we went out of our way to get you 2 queens so don't push it. They didn't even make an effort to look for one. I let it go but then asked for few pillows to protect my little one from falling down. The lady looked for them and after 30-40 minutes called to come down and get them. I asked for 4 but she only had 2 so i asked if its possible to get more and she said these are last 2 pillows. Also the comforter on one of the beds had red stains not sure if blood or what. Looked very close to bedbut stains but we still have the night to spend so really hoping i am wrong. But in any case the comforter was gross. Just want to spend the night and get out of here. Overall apart from the comforter and terrible service, the hotel is nice and very clean. We are hoping for the best.

Posted by , from Stamford, us on Apr 19, 2019

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About the Hyatt Place Philadelphia/ King of Prussia

Location 440 American Avenue, King of Prussia, PA 19406

Property Features

Hyatt Place Philadelphia/ King of Prussia offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1075 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Philadelphia/ King of Prussia. An area shuttle within 5 mi and a shopping center shuttle are free. Self parking is free. This 3-star King of Prussia hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • 1075 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (45.5 km / 28.3 mi)
  • Train station: Norristown Transportation Center (6.9 km / 4.3 mi)
  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Philadelphia/ King of Prussia offers 129 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and complimentary toiletries. This King of Prussia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2018.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM.

Hyatt Place Philadelphia/ King of Prussia has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 175 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • 24-hour check-in
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 175 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Philadelphia/ Hotel King Prussia
  • Hyatt Place Philadelphia/ King Prussia
  • King Prussia Philadelphia
  • Philadelphia Hyatt Place
  • Hyatt Place Philadelphia King Prussia Hotel
  • Hyatt Place Philadelphia Hotel
  • Hyatt Place Philadelphia King Prussia
  • Hyatt Place Philadelphia/ King of Prussia Hotel
  • Hyatt Place Philadelphia/ King of Prussia King of Prussia
  • Hyatt Place Philadelphia/ King of Prussia Hotel King of Prussia

You should know

  • Pool access available from 6 AM to 10 PM.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.