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4.3 out of 5

"I liked the swans in the lobby. The front desk was outstanding. Breakfast in the morning was top notch. " More

By a verified traveler on Sun 05 May 2019

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Hotel Description

Family-friendly 3.5-star hotel near Bashers Indoor RC Raceway

Near beach, shopping

You'll find Bashers Indoor RC Raceway and Downtown at the Gardens within 2 miles (3 km) of this hotel. John D. MacArthur Beach State Park and Roger Dean Stadium are also within 6 miles (10 km).

Renovated in 2014

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking.

Free wired Internet, comfy beds

The 160 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include free wired Internet, sofa beds, and TVs with cable channels.

Suite, 1 King Bed (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$156* Per night/room Oct 27 - Oct 28

Suite, 2 Double Beds (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 2 Double Beds (2 Rooms)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Everyone (10) Couples (1) Family (5)
1 out of 5
Even though I reserved connected rooms and called the night before to confirm, the rooms were not connected. The room wasn't ready until 45 minutes after our arrival. The front desk staff was non-responsive, unsympathetic, uncaring, and seemingly inept. Phone calls were never answered and voice mail was unavailable because it was full.

Posted by on Dec 7, 2019

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4 out of 5

Posted by on Dec 4, 2019

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5 out of 5

Posted by on Nov 18, 2019

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4 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 4, 2019 by Mariah K., FOM

Thank you for sharing your recent experience here at our property. We strive to provide gracious, engaging, and caring service to each and every guest. If there is anything we could have done to improve your stay, please do not hesitate to let me know. We look forward to your next visit. Have a great day!

5 out of 5
I liked the swans in the lobby. The front desk was outstanding. Breakfast in the morning was top notch.

Posted by on May 5, 2019

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Comment from Hotel Management

May 8, 2019 by Mariah K., FOM

Thank you for sharing your recent experience here at our property. I am happy to hear you enjoyed your overall stay with us. We hope you will visit us again soon! Have a great day!

5 out of 5
It started out a little rocky. When we arrived from the airport we were told that they were overbooked but they had booked us at another hotel. We were given vouchers for dinner at Embassy suites. The next day when we checked in a cheese and fruit platter was delivered to our room. They staff was very pleasant, helpful and courteous. The suite was spacious, comfortable and clean. Our six day stay exceeded our expectations. The bonus was the 2 beautiful swans swimming in a pool in the lobby.

Posted by , from Northern Virginia on Mar 22, 2018

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5 out of 5

Comfortable

Pros: The hotel was in a good location. The room was clean and comfortable. We really liked the breakfast and cocktail reception each day.
Cons: Small flies in the hotel lobby
Location: Close to freeway, shopping, resturants.
Great location close to everything. Friendly staff.Good breakfast.

Posted by , from Detroit on Feb 8, 2018

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4 out of 5
I have stayed there on several occasions great location to where I need to go. I get the little suite great rooms but this time was very disappointed when I went to take a shower the knob to make the shower work did not work. Water was everywhere I stuffed towels to absorb the water. I did text the front desk and they did offer to fix in the morning but one I like taking my shower at night and two I was getting up very early. I just told them so they can fix it before the next person uses it.

Posted by on Feb 2, 2017

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5 out of 5

Great hotel! Staffs are great!

Amazing place to spend the holidays! They have free beverages daily everyday! That's also amazing!

Posted by on Dec 25, 2016

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5 out of 5

Very nice hotel

Pros: I didn't expect my room to be as big as it was, it was very nice. The hotel is very clean and staff was very nice and they offered complimentary breakfast.
Cons: I think the complimentary breakfast ended a little early
Location: Downtown at the Gardens and Legacy Place are close by. There are a lot of shops, restaurants and the Gardens mall is down the street.

Posted by , from V on Nov 15, 2016

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About the Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Location 4350 PGA Boulevard, Palm Beach Gardens, FL 33410

Property Features

Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard offers its guests an outdoor pool, a children's pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 6445 square feet (599 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the family-friendly Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard. Self parking is free. A complete renovation of Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard was completed in 2014. Smoking is allowed in designated areas at this 3.5-star Palm Beach Gardens hotel.

  • 1 building
  • 160 guestrooms or units
  • 10 levels
  • 6445 sq ft of conference space
  • 599 sq m of conference space
  • Built in 1989
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard offers 160 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Palm Beach Gardens hotel provides complimentary wired Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard has a restaurant on site.

The Atrium Grill - This restaurant serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Embassy Suites Boulevard
  • Embassy Suites Palm Beach Gardens-PGA Boulevard Hotel
  • Embassy Suites Boulevard Hotel Palm Beach Gardens-PGA
  • Embassy Suites Palm Beach Gardens-PGA
  • Embassy Suites Palm Beach Gardens-PGA Boulevard
  • Embassy Suites Boulevard Hotel
  • Embassy Suites Palm Beach Gardens PGA Boulevard
  • Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
  • Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard Hotel

You should know

  • Pool access available from 6:30 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.