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4.9 out of 5

"I love that they had several amenities for kids, my boys played basketball, tennis, and went swimming. Staff were always helpful and maintenance crew ... " More

By a verified traveler on Tue 20 Apr 2021

Hotel Description

3-star eco-friendly property near Old Town

In Kissimmee

You'll find Old Town and Lake Buena Vista Factory Stores within 2 miles (3 km) of this Kissimmee property. Fun Spot America and Falcon's Fire Golf Club are also within 3 miles (5 km).

Outdoor pool

This property features an outdoor pool and a fitness center. WiFi in public areas is free. A business center, a picnic area, and laundry facilities are also on offer.

Free WiFi, kitchens

The 130 guestrooms feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as TVs with cable channels. Washers/dryers, free WiFi, and patios are also available. Housekeeping is available on request.

Condo, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$125* Per night/room Jun 30 - Jul 1

Condo (Run of the House)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Condo, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Polynesian Isles by Diamond Resorts ratings based on 53 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Polynesian Isles by Diamond Resorts

Everyone (20) Couples (4) Family (12)
5 out of 5
I love that they had several amenities for kids, my boys played basketball, tennis, and went swimming. Staff were always helpful and maintenance crew as well. Definitely not our last time stayimg there.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 20, 2021 by Shane

We're really glad your kids enjoyed their stay. We look forward to your next stay with us.

4 out of 5
We loved the property amazing staff and Ms Tatum was amazing definitely a redo in the near future

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 22, 2021 by Tatum

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very comfortable stay. Large room with plenty of room for 5. Convenient location for a Disney trip.

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 16, 2021 by Tatum

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Liked that the pools were open. Liked that it was close to Disney.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 24, 2021 by Ricardo

Hello. Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 2, 2021 by RicGordon

Hello. Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 28, 2021 by Tatum

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Second time staying here. Staff is kind and caring. Property is easy to find and well maintained. Rooms are spacious, clean and comfortable. Beautiful Christmas decorations too

Posted by , from Palm Bay, FL on Nov 27, 2020

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Comment from Hotel Management

Nov 28, 2020 by Ricardo

Hello. Thank you for staying with us. We appreciate your feedback!

3 out of 5
The room was lovely, however, check-in was a hassle. They pressure you into a timeshare meeting and are very hesitant to take a no for an answer. We were also woken up by very loud construction the first morning we slept there, and were locked out of our room the day after, due to a problem with the locking mechanism. It took us asking for help three times before management sent out a security guard to unlock the room. While dealing with the guard, he was very patronising, as though asking him for help was a hassle. Overall, the resort is nice, but the service was definitely lackluster. While the price was right for the room, unfortunately, I will not be making another reservation any time soon.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by GP

We apologize for the inconvenient and will keep your feedback in mind as we work on improvements. Thank you.

5 out of 5

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 10, 2019 by Ricardo

Hello, Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by HN

Thank you! We appreciate your feedback and would love to welcome you back for a memorable vacation soon.

About the Polynesian Isles by Diamond Resorts

Location 3045 Polynesian Isle Blvd., Kissimmee, FL 34746

Property Features

Polynesian Isles by Diamond Resorts offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. The eco-friendly Polynesian Isles by Diamond Resorts also features a picnic area, concierge services, and laundry facilities. This 3-star Kissimmee property is smoke free.

  • 130 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Orlando International Airport (MCO) (31.6 km / 19.6 mi)

Room Amenities

Polynesian Isles by Diamond Resorts offers 130 air-conditioned accommodations with washers/dryers and safes. Rooms open to patios. Accommodations at this 3-star property have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kissimmee property provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private patio
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the property include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Basketball on site
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests travelling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); SafeStay (AHLA - USA); Intertek Cristal (3rd party expert - Global); Sanitary Protocol (UNPLV - France).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeHome (VRMA - USA)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Polynesian Isles
  • Polynesian Isles Condo
  • Polynesian Isles Condo Kissimmee
  • Polynesian Isles Kissimmee
  • Diamond Polynesian Isles Kissimmee
  • Sunterra Polynesian Resort
  • Sunterra Resort Polynesian Isle
  • Polynesian Isles Diamond Resorts Condo Kissimmee
  • Polynesian Isles Diamond Resorts Condo
  • Polynesian Isles Diamond Resorts Kissimmee
  • Polynesian Isles Diamond Resorts
  • Polynesian Isles Diamond Resorts Hotel Kissimmee
  • Polynesian Isles Diamond Resorts Hotel
  • Polynesian Isles by Diamond Resorts Kissimmee
  • Polynesian Isles by Diamond Resorts Aparthotel
  • Polynesian Isles by Diamond Resorts Aparthotel Kissimmee

You should know

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Hospitality Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.