2/10 Terrible
Samantha H.
Jun 10, 2025
Disliked: Cleanliness
Highly do not recommend: unclean, roaches, worn down property
I didn’t want to leave a bad review. I wanted to give the property owner time to work on a conclusion from my recent 5 day visit in May of 2025. Upon arrival, we immediately noticed the floors were worn down throughout. German roaches were throughout the home through the length of the stay.The fridge didn’t cool, and took the length of the trip to become cool. The linen in the master bedroom had dark hairs and was dirty upon arrival with stains. The towels in the bathroom were thin and had holes. During the full stay, the upstairs neighbors were banging, screaming and fighting throughout the day and night. The surfaces in the apartment were covered in a layer of dust. The plugs do not hold your devices. The dishes were disgusting. We told the front desk in the main amenities area who told us that the property manager would be contacted. We attempted to look up another place to stay, but with the stress of a Disney trip we decided it would invest in roach spray, use our beach towels, and try to make the best out of it. After not hearing from property managers, I messaged the owner on VRBO with a list of my issues to make him aware as well. I also contacted VRBO support to inform them of this issue, who stated that the owner of the property would need to respond (Mark). A response has never been warranted from our terrible experience. In addition, this apartment is 20-30 minute from Disney, with light traffic, not 2 minutes. Pictures speak for theirselves on this booking.
Samantha H.
Stayed 5 nights in May 2025