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4.3 out of 5

"Property is convenient to everything! Staff seems good! Some issues with the toilet but otherwise good! " More

By a verified traveler on Thu 07 Mar 2024

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Hotel Description

Hotel near Island H2O Live! in Kissimmee

In shopping district

Stay at this Kissimmee hotel and you'll be within 2 miles (3 km) of Island H2O Live! and 6 miles (10 km) of ESPN Wide World of Sports. Disney's Hollywood Studios® is within 6 miles (10 km) and Disney Springs™ is within 9 miles (15 km).

Free perks

A free theme park shuttle and free self parking are featured at this hotel, along with an outdoor pool. Guests will appreciate free perks like full breakfast and WiFi in public areas. A terrace, a computer station, and luggage storage are also on offer.

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$122* Per night/room Apr 10 - Apr 11

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

King room with Twin Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Galleria Palms Hotel ratings based on 49 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Galleria Palms Hotel

Everyone (23) Couples (10) Family (14)
5 out of 5
Property is convenient to everything! Staff seems good! Some issues with the toilet but otherwise good!

Posted by on Mar 7, 2024

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5 out of 5
Great location

Posted by , from Birmingham on Mar 5, 2024

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Comment from Hotel Management

Mar 5, 2024 by Management of the Galleria Palms Hotel

Thanks Christopher for the 5 star review, we are happy you enjoyed your stay with us. Thanks for mentioning how much you like our location. Please come back and see us again very soon.

5 out of 5
Little pump noise as hard to get used to. But enjoied the stay

Posted by on Feb 22, 2024

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Comment from Hotel Management

Feb 22, 2024 by Management of the Galleria Palms Hotel

Thanks William for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
Very close to Disney attractions. Front desk people were very helpful especially Sebastian. We were there after an early morning flight and he found a room for us right away even though check in time was hours away.

Posted by on Feb 21, 2024

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Comment from Hotel Management

Feb 22, 2024 by Management of the Galleria Palms Hotel

Thanks for the review, we pass on to Sebastian your kind words about him. We hope to see you again soon.

4 out of 5
It was safe and quiet

Posted by , from JACKSONVILLE on Jan 20, 2024

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Comment from Hotel Management

Jan 22, 2024 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again soon.

4 out of 5

Posted by on Jan 2, 2024

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Comment from Hotel Management

Jan 4, 2024 by Management of the Galleria Palms Hotel

Thanks for the comments. We hope to see you again in the near future.

5 out of 5
This is my 3rd stay and it won’t be my last. A very clean hotel with a very reasonable charge. The breakfast offered is so much better than those “continental” breakfasts. Eggs, a meat, waffles, bagels or toast, yogurt, cereal and milk and fruit. I will be back again

Posted by on Dec 15, 2023

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Comment from Hotel Management

Dec 15, 2023 by Management of the Galleria Palms Hotel

Thanks Margaret for the 5 star review, we are happy you enjoyed your stay with us. Thanks for mentioning how clean you found the hotel, how much you like our hot complimentary breakfast buffet. Please come back and see us again very soon.

5 out of 5

Posted by on Nov 18, 2023

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Comment from Hotel Management

Dec 8, 2023 by Management of the Galleria Palms Hotel

Thanks John for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

5 out of 5
Pleased with my stay. Very close to multiple known restaurants. Walmart, cvs within a block. Close to Disney parks. I booked through Travelocity early and was very pleased with rate. Room was comparable with A Best Western. Washer, Dryer on Premise that worked Great. Continental breakfast was simple but satisfying. All around I would highly recommend this hotel, comfortable and very convenient.

Posted by on Oct 21, 2023

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Comment from Hotel Management

Oct 21, 2023 by Management of the Galleria Palms Hotel

Thanks Robert for the 5 star review, we are happy you enjoyed your stay with us. Thanks for mentioning how much you liked our complimentary hot breakfast buffet, and our location. Please come back and see us again very soon.

4 out of 5

Posted by on Oct 10, 2023

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Comment from Hotel Management

Oct 30, 2023 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again soon.

Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Galleria Palms Hotel. Free self parking is available. This Kissimmee hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Built in 1998
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Orlando
  • Galleria Palms Orlando
  • Galleria Palms Orlando Hotel
  • Galleria Palms Orlando Hotel Kissimmee
  • Galleria Palms Orlando Kissimmee
  • Orlando Galleria
  • Palms Galleria Orlando
  • Galleria Palms Kissimmee
  • Hotel Galleria Palms
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms
  • Galleria Palms Hotel Hotel
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms Hotel Hotel Kissimmee

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.