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4.4 out of 5

"There was no way to summon staff from the front desk so after waiting a few minutes for someone to check in, I ended up knocking on the door to the of ... " More

By a verified traveler on Mon 02 Nov 2020

Hotel Description

Hotel near Island H2O Live! in Kissimmee

In shopping district

You'll find Island H2O Live! and Disney's Animal Kingdom® Theme Park within 3 miles (5 km) of this hotel. ESPN Wide World of Sports and Disney's Hollywood Studios® are also within 6 miles (10 km).

Renovated in 2016

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, comfy beds

Featuring conveniences like microwaves and coffee/tea makers, the 118 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, hydromassage showerheads, and free local calls.

Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Queen Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Galleria Palms Hotel ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Galleria Palms Hotel

Everyone (16) Couples (2) Family (13)
5 out of 5
There was no way to summon staff from the front desk so after waiting a few minutes for someone to check in, I ended up knocking on the door to the office to get someone to come out to assist me. The pool was nice and very clean. I guess because of COVID-19, there was no breakfast included, but that wasn't mentioned on any signage at the hotel.

Posted by , from Saint Augustine FL on Nov 2, 2020

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Comment from Hotel Management

Nov 2, 2020 by Management of the Galleria Palms Hotel

Thanks Jordan for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
Great location, room was clean. Perfect for a one night stay

Posted by , from St Augustine, Fl on Aug 11, 2020

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Comment from Hotel Management

Aug 12, 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

5 out of 5
Everything was wonder. location is good place .Thank you staff for everything you have done.

Posted by , from Florida on Aug 10, 2020

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Comment from Hotel Management

Aug 10, 2020 by Management of the Galleria Palms Hotel

Thanks Katie for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

4 out of 5
property was fine, maintenance issues in room. The front desk was extremely helpful and informative.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 8, 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

4 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

4 out of 5
Looks as throw it is a n area that is under construction

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 30, 2020 by FOM

Thank you so much for the 4 out of 5 review! We appreciate the feedback! We hope to welcome you back soon!

4 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 28, 2019 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

4 out of 5

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Management of the Galleria Palms Hotel

Thanks for the comments, we hope to see you again in the near future.

5 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by Management of the Galleria Palms Hotel

Thanks for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

5 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 24, 2019 by Management of the Galleria Palms Hotel

Thanks for the 5 star review, we are happy you enjoyed your stay with us. Please come back and see us again very soon.

Property Features

As a guest of Galleria Palms Hotel, you'll find an outdoor pool, tour/ticket assistance, and a vending machine. WiFi is free in public spaces. Galleria Palms Hotel also features multilingual staff, laundry facilities, and ATM/banking services. Self parking is free. A complete renovation of Galleria Palms Hotel was completed in March 2016. This Kissimmee hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 5 levels
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (36.5 km / 22.7 mi)
  • Parking: Free self parking

Room Amenities

Galleria Palms Hotel offers 118 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Housekeeping service is not available until further notice.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galleria Orlando
  • Galleria Palms Orlando
  • Galleria Palms Orlando Hotel
  • Galleria Palms Orlando Hotel Kissimmee
  • Galleria Palms Orlando Kissimmee
  • Orlando Galleria
  • Palms Galleria Orlando
  • Galleria Palms Kissimmee
  • Hotel Galleria Palms
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms
  • Galleria Palms Hotel Hotel
  • Galleria Palms Hotel Kissimmee
  • Galleria Palms Hotel Hotel Kissimmee

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.