2/10 Terrible
Donna M.
11 feb. 2025
No le gustó: Limpieza
Poor property not as advertised
The property was not the one I originally booked. I was told there was some type of accident and I was “upgraded” to a 5 bedroom. It was a downgrade. All the walls were patched and needed painting. The railing on the stairs is broken and the top stair tread has been screwed back on but the screw sticks out. Definitely a safety issue. There is not enough dishes or silverware no baking dishes I was told there were. no hand soap or hand towels I had to go out and buy some. There was only one towel per person and they had long black hair in them. We had to go out for soap to wash them to find out the dryer doesn’t run hot. It took 3 hours to dry 10 towels. Glass top table unsteady almost fell off while we were playing games. The beds are very cheap and not comfortable my sister fell in the downstairs bathroom as the vent was completely blocked with fuzz and the a/c vent was closed. The walls and floor got slippery without ventilation and the carpet was non skid. I did report this and the management company came immediately and fixed. She had to cut her vacation short and return home with the kids. The dishwasher was full of standing water and smelled bad we didn’t use it for fear of it overflowing. I contacted the host about all of these issues and the response was to go to the dollar store and buy what I needed and he would reimburse me. I didn’t feel I should have to do that on my vacation. I also requested a credit back since the property was so disappointing but was told no
Donna M.
Se hospedó 11 noches en enero de 2025