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4.3 out of 5

"Clean rooms and easy check-in and check-out from loby staff " More

By a verified traveler on Mon 15 Mar 2021

Hotel Description

Family-friendly stay near Fun Spot America

In shopping district

At this Kissimmee hotel, you'll be within half a mile (1 km) of Lake Buena Vista Factory Stores and 3 miles (5 km) of Fun Spot America. Orlando Vineland Premium Outlets and Disney Springs® are also within 6 miles (10 km).

Renovated in 2017

This hotel features an outdoor pool and a 24-hour fitness center. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the spa tub and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 148 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Aug 2 - Aug 3

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites

Everyone (5) Couples (5) Family (12)
2 out of 5
The place is not for families. As soon as you walk in you are hit with a horrible smell of marijuana. During our stay we saw several people smoking and the staff was not concerned. The room was fine but also had a smell of not being cleaned. Breakfast was not provided as was stated on the website. I would not stay here again nor would I recommend this place to anyone. There are plenty of places in the proximity that are the same price range or lower that would provide a better environment.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 10, 2021 by RV

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly . Sincerely, Management

5 out of 5
Clean rooms and easy check-in and check-out from loby staff

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by RV

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our Hotel. Sincerely, Management

3 out of 5
Booked and paid for a suite with king bed and two twin beds however only got a room with two queen beds. The man at front desk even confirmed my room type but I was too early to check in. When I got there another person checked us in. 3rd floor was blazin hot and the room AC was not even on. Had to wait an hour for room to cool down. It was raining so we couldn’t even go to the pool to hang out until room cooled down. Room was newer and comfortable. Just fee deceived that I didn’t get the room I paid for and confirmed by front desk.

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 23, 2020 by RV

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly . Sincerely, Management

5 out of 5
Very clean and friendly staff. Nice shopping and food in area.

Posted by on Mar 23, 2020

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4 out of 5
The rooms were clean and the staff was friendly and welcoming.

Posted by on Feb 29, 2020

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4 out of 5
All staff we interacted with were very friendly. The hotel seemed very clean. Beds were comfortable. Breakfast was decent. About 15 min drive from disney parks and right next to Walmart and publix which made shopping easy.

Posted by on Feb 5, 2020

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4 out of 5

Posted by on Dec 28, 2019

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5 out of 5
Good location. Great staff. Very clean facility and well maintained. Great breakfast

Posted by , from Prescott WI. on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by General Manager

Thank you for the feedback! We appreciate you staying with us and look forward to you visiting us again!

5 out of 5
New, modern, clean and comfortable! Great stay, will come back next time!

Posted by on Oct 12, 2019

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5 out of 5
I enjoyed my stay. There was nothing that I disliked! :-)

Posted by , from Tyler, Texas on Oct 6, 2019

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About the Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites

Location 3484 Polynesian Isle Blvd, Kissimmee, FL 34746

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 1100 square feet (102 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites was completed in October 2017. Smoking is allowed in designated areas at this Kissimmee hotel.

  • 1 building
  • 148 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2003
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando International Airport (MCO) (30.5 km / 18.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Kissimmee-Lake Buena Vista South Inn & Suites offers 148 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kissimmee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Lk Buena Vista South
  • Holiday Inn Express Lk Buena Vista South Hotel Kissimmee
  • Holiday Inn Express Lk Buena Vista South Hotel
  • Holiday Inn Express Lk Buena Vista South Kissimmee
  • Best Western Plus Kissimmee-Lake Buena Vista South Inn
  • Best Western Plus Buena Vista South Inn
  • Best Western Plus Kissimmee-Lake Buena Vista South
  • Best Western Plus Buena Vista South
  • Best Western Plus Kissimmee Lake Buena Vista South Inn Suites
  • Sunset Palms Inn Suites
  • Holiday Hotel Orlando
  • Holiday Inn Express Orlando Lake Buena Vista East
  • Holiday Inn Express Suites Lk Buena Vista South
  • Holiday Hotel Orlando Inn Suites
  • Plus Kissimmee Buena Vista

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.