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Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel

2.5-star property
2431 Farnam Street, Omaha, NE 1-855-201-7819
3.7 out of 5
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See all 29 travelocity Reviews

"Property is a good location for CHI center. HOWEVER very very limited parking for guests. They allow pets, but no roaming area for them to do their b ... " More

By a verified traveler on Fri 18 Mar 2022

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Hotel Description

Hotel near Henry Doorly Zoo in Omaha

Downtown Omaha stay

Within a 10-minute walk of this Downtown Omaha hotel, you'll find Omaha Children's Museum and Joslyn Art Museum. Creighton University and Back-to-the River Trail are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the free buffet breakfast each morning.

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Feb 6 - Feb 7

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel

Everyone (11) Couples (2) Family (9)
3 out of 5
Property is a good location for CHI center. HOWEVER very very limited parking for guests. They allow pets, but no roaming area for them to do their business , we are talking a corner area next to the hotel anout 10 feet in width varley 15 feet in length.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 18, 2022 by Guest Service Team

Thank you for your review! We appreciate your feedback!

5 out of 5
Great location downtown. Coffee shop right across the street! Kinda hard to find parking, but I lucked out as someone was leaving as I arrived. Property was clean, quiet, the beds and pillows were comfortable, the lady at the front desk was very sweet and friendly.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 14, 2022 by Guest Service Team

Gayla, Thank you for your review! We appreciate your feedback and hope to see you again soon!

5 out of 5
Everything was great. Wish I could stay a bit longer

Posted by on Feb 28, 2022

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Comment from Hotel Management

Feb 28, 2022 by Guest Service Team

Rebecca, THANK YOU! We are so happy you enjoyed your stay and we hope to see you again in the near future!

2 out of 5
The one worker on site was not very friendly or helpful. My charge through Travelocity was $105 but I was charged $132. I brought that to her attention and she had no idea what to say or what to do. She said I had a $10 parking charge and I didn’t even have a car so she took that off but Inwas still overcharged and apparently the person she called didn’t know what to do because I was told I’d have to deal with it in the morning. I’m hoping my experience in the morning is better. Other than that the stay was great. New, clean property.

Posted by on Jan 20, 2022

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Comment from Hotel Management

Jan 20, 2022 by Guest Service Team

Thank you for taking the time to leave feedback on your experience. We are transitioning with a new staff, and we are still in the training process, and I apologize for the inconvenience that you experienced. We have addressed the issue and hope that you choose us again the next time you're in Omaha. Safe travels!

1 out of 5
It took over an hour to check in. Their system was down. Front desk lady was super nice and trying. Room had sheets on the bed, no blankets. Street noise is insanely loud, parking is a nightmare to find and hard to do if you have a truck. There is no pull up and check in entrance. Had to carry baby and all our stuff around the building to get in. Entrance is not clearly marked.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 12, 2021 by Allissa Powers

We are so sorry to hear your stay did not meet your expectations. This information will be passed on to our team. Please reach out to the hotel directly if you have additional concerns that need to be addressed.

5 out of 5

Posted by on Sep 30, 2021

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2 out of 5
When my husband and I was checking we had issues since i didnt have enough on my card. The person checking us in said we couldnt pay in cash even though there was nothing saying that there was no cash transactions. Tried paying with 2 different cards and she wouldnt even allow that. If you are a smoker i wouldn't stay here because you will get a $500 fine for smoking on the property. No sign saying that either. Room was nice and clean. The pool was nice but i would say its a bit small. If you bring kids to the pool it will get loud since it does echo a lot. We had no issues with any of the staff except the one checking us in.

Posted by on Aug 20, 2021

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Comment from Hotel Management

Sep 29, 2021 by Allissa

Thank you for your feedback. I'm sorry to hear about your issues. Please reach out to the hotel if you have anything that you would like to be addressed.

5 out of 5
Parking was super tight/narrow and limited. Staff was extremely nice and helpful. Great breakfast! I would stay here again. I would recommend!

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 29, 2021 by Allissa

Thank you for your feedback! I hope you choose to stay with us again!

5 out of 5
Beautiful building! Comfortable beds and very clean

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 24, 2021 by General Manager: Sef McCarter

Thank you for your review! I will make sure to share this with our staff.

1 out of 5
The hotel said they never got my reservation and that Travelocity was to contact me to inform that they where fully booked. I was the 5th person in line that used Travelocity and was told our reservation wasn’t in there system and they’re fully booked and can’t stay. The hotel itself was sketchy with car jackers outside. Had to call 11 other hotels to find somewhere else to stay since they didn’t have our reservation was extremely stressful as we depended that this was a legit booked room and my two children needed to lay down and be feed but because of this mistake they had to wait 3 hours for us to find a hotel that also costed us $200 more dollars then what our original stay costed. Highly do not recommend to stay at this hotel or ever book on Travelocity.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 21, 2021 by General Manager: Sef McCarter

Thank you for your review. We apologize your stay did not meet expectations.

About the Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel

Location 2431 Farnam Street, Omaha, NE 68102

Property Features

Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Omaha hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Omaha Station (3.1 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express And Suites Omaha Downtown - Airport, an IHG Hotel offers 100 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Guests can make use of the in-room microwaves and espresso makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • IPod dock
  • Smart television
  • Digital channels
  • Netflix
  • Microwave
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Omaha Downtown Airport Hotel
  • Holiday Inn Express Omaha Downtown Airport Hotel
  • Hotel Holiday Inn Express And Suites Omaha Downtown - Airport
  • Holiday Inn Express Suites Omaha Downtown Airport
  • Holiday Inn Express Omaha Downtown Airport
  • Holiday Inn Express And Suites Omaha Downtown - Airport Omaha
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Omaha Downtown Airport
  • Holiday Inn Express Suites Omaha Downtown Airport

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.