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4.0 out of 5

"For $350.00 for 2 nights i would expect a microwave and a fridge large enough to hold more than a 12 pack. Along with carpet not stained and tore up. ... " More

By a verified traveler on Mon 01 Nov 2021

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Hotel Description

4-star hotel near University of Nebraska-Omaha

City center stay

A stay at this South Central Omaha hotel places you within 3 miles (5 km) of University of Nebraska-Omaha and 6 miles (10 km) of University of Nebraska Medical Center. Henry Doorly Zoo is within 6 miles (10 km) and Orpheum Theater is within 9 miles (15 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, MP3 docks

The 179 individually decorated guestrooms offer free WiFi and MP3 docks. Flat-screen TVs come with cable channels, and other amenities include room service and coffee/tea makers.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Dec 23 - Dec 24

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Omaha Southwest ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Omaha Southwest

Everyone (8) Business (1) Couples (2) Family (3)
3 out of 5
For $350.00 for 2 nights i would expect a microwave and a fridge large enough to hold more than a 12 pack. Along with carpet not stained and tore up. The sliding bathroom door was pure genus. That's if you enjoy listing to your roomate going to the toilet. By the way no working vent in there. Went to the pool just to find out that it went from 2ft to 4. What the hell!! The only reason we stayed there was because the hotel we wanted was booked. By the way they wanted $10.00 per person for breakfast. Im sure i could go on.

Posted by , from Hopkins on Nov 1, 2021

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5 out of 5

Posted by on Aug 22, 2021

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5 out of 5

Posted by on Jul 15, 2021

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5 out of 5
There was adequate parking. Common areas were very clean.

Posted by on May 3, 2021

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3 out of 5
Handicap parking was close to front door.Snow and ice was removed well.

Posted by on Feb 25, 2021

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4 out of 5

Posted by on Aug 1, 2020

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5 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 24, 2020 by Guest Relations Manager

Thank you so much for the awesome review!! See you next time at the DoubleTree Omaha Southwest! :)

5 out of 5
Everything was fine. No complaint. ................

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 9, 2019 by Guest Relations Manager

Dear Anonymous! Thank you so much for the awesome rate!!! :)

3 out of 5
No fridge in room. Problem with restaurant first day, but Patricia worked hard to turn our opinion around.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Relations Manager

Dear Anonymous, I apologize for the fridge. Unfortunately, refrigerators do not come in every room but upon request and availability, we can provide one! I am happy to know that our customer service team worked hard to make a positive impact. We truly want to see our guests happy! We hope you choose to stay with us again in the future so we may have the opportunity to exceed your expectations. Thank you!!

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Relations Manager

Dear Anonymous!! Thank you!! Hopefully, we get a chance to pick up that extra point next time you're in Omaha. See you then :)

About the DoubleTree by Hilton Omaha Southwest

Location 3650 S. 72nd Street, Omaha, NE 68124

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

DoubleTree by Hilton Omaha Southwest offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Omaha Southwest. Self parking is free. This 4-star Omaha hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Omaha Southwest offers 179 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Courtyard Cafe - This café specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 19.95 for adults and USD 8.95 for children (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omaha Executive
  • Omaha Executive Inn
  • DoubleTree Hilton Hotel Omaha Southwest
  • DoubleTree Hilton Omaha Southwest
  • Holiday Inn Omaha Southwest Hotel
  • Holiday Inn Omaha Southwest
  • DoubleTree by Hilton Omaha Southwest Hotel
  • DoubleTree by Hilton Omaha Southwest Omaha
  • DoubleTree by Hilton Omaha Southwest Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.