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"Hotel was clean, comfortable, and the staff was very accommodating. That being said, the hotel was built cheaply and the room was loud. We had room ... " More

By a verified traveler on Mon 28 Sep 2015

Hotel Description

3.5-star hotel near University of Nebraska-Omaha

Heart of Omaha

A stay at this South Central Omaha hotel places you within 3 miles (5 km) of University of Nebraska-Omaha and 6 miles (10 km) of University of Nebraska Medical Center. Henry Doorly Zoo is within 6 miles (10 km) and Orpheum Theater is within 9 miles (15 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, MP3 docks

The 179 individually decorated guestrooms offer free WiFi and MP3 docks. Flat-screen TVs come with cable channels, and other amenities include room service and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Dec 22 - Dec 23

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Omaha Southwest ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Omaha Southwest

Everyone (4) Business (1) Family (3)
5 out of 5
Everything was fine. No complaint. ................

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 9, 2019 by Guest Relations Manager

Dear Anonymous! Thank you so much for the awesome rate!!! :)

3 out of 5
No fridge in room. Problem with restaurant first day, but Patricia worked hard to turn our opinion around.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Relations Manager

Dear Anonymous, I apologize for the fridge. Unfortunately, refrigerators do not come in every room but upon request and availability, we can provide one! I am happy to know that our customer service team worked hard to make a positive impact. We truly want to see our guests happy! We hope you choose to stay with us again in the future so we may have the opportunity to exceed your expectations. Thank you!!

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 13, 2019 by Guest Relations Manager

Dear Anonymous!! Thank you!! Hopefully, we get a chance to pick up that extra point next time you're in Omaha. See you then :)

2 out of 5
Room wasn't cleaned. Hot water for a shower was cold! Elevator only worked sometimes. The restaurant attached to the hotel didn't serve alcohol.

Posted by , from omaha on Sep 5, 2017

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Comment from Hotel Management

Sep 15, 2017 by Guest Services

We are terribly sorry for the inconveniences that you experienced during your stay with us. Since then, two out of the three have been fixed and we are working on the other currently. Again, sorry for the inconveniences, and know that your next stay with us will be exceptional.

3 out of 5

New & Clean

Pros: Clean, comfortable and friendly staff
Cons: Needs to be quieter
Location: Very convenient to the zoo, Nebraska Furniture Mart, and anything along I-80.
Hotel was clean, comfortable, and the staff was very accommodating. That being said, the hotel was built cheaply and the room was loud. We had room 202 directly above the breakfast room. The issue with that was the lack of sound barrier meant that it was very loud as people went to the buffet for breakfast. I am a Hilton Honors Silver member and would have anticipated that I would have access to the Hilton Honors floor. When I spoke to the staff at the front desk they offered a free buffet and said they would quiet the kitchen staff. Totally not the issue, I just wanted a quieter room and that offer was not made. When you shut the light off in our room at night you could see the light from the hall shine into the room all around the door frame. We would definitely stay again, but not on the second floor.

Posted by , from Overland Park, Ks on Sep 28, 2015

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5 out of 5

RIGHT OFF THE INTERSTATE, VERY CONVENIENT

Pros: EVERYTHING
Cons: CAN'T THINK OF ANYTHING
Location: GREAT LOCATION FOR TRAVELERS USING I-80
IMPRESSED BY THE QUALITY OF THE ROOM AND AMENIITIES.

Posted by , from CHICAGO on Jul 27, 2015

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4 out of 5
Good hotel in a location that was conducive to getting downtown. Enjoyed the warm cookies. Wish the hot tub had more agitation. Would stay there again.

Posted by , from Sioux Falls, SD on May 18, 2015

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About the DoubleTree by Hilton Omaha Southwest

Location 3650 S. 72nd Street, Omaha, NE 68124

Property Features

DoubleTree by Hilton Omaha Southwest offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Omaha Southwest. Self parking is free. This 3.5-star Omaha hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (17.7 km / 11 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Omaha Southwest offers 179 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 5:00 AM to 11:00 AM.

Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Courtyard Cafe - This café specializes in American cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 30.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 19.95 for adults and USD 8.95 for children (approximately)
  • Pet fee: USD 30.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omaha Executive
  • Omaha Executive Inn
  • DoubleTree Hilton Hotel Omaha Southwest
  • DoubleTree Hilton Omaha Southwest
  • Holiday Inn Omaha Southwest Hotel
  • Holiday Inn Omaha Southwest
  • DoubleTree by Hilton Omaha Southwest Hotel
  • DoubleTree by Hilton Omaha Southwest Omaha
  • DoubleTree by Hilton Omaha Southwest Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Omaha-Hotels-DoubleTree-by-Hilton-Omaha-Southwest.h11236-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.