Heart of Omaha
Within a 15-minute walk of this Downtown Omaha hotel, you'll find CHI Health Center Omaha and Orpheum Theater. Also, Omaha Children's Museum is within half a mile (1 km) and TD Ameritrade Park Omaha is within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.
Free WiFi, cable TV
The 414 guestrooms have TVs with cable channels and offer free WiFi and room service. Other amenities include wired Internet, premium bedding, and coffee/tea makers.
Mar 30, 2020 by General Manager
We thank you very much for reaching out to share your experience. Guest comfort is what we pride ourselves on, and it is unfortunate that you were not happy with the size of your room. Our team would have been glad to show you other available options as they are always eager to get our guests more comfortable. We also apologize for any disappointment you had with our parking facility. Feedback like yours can only help us improve, and we will keep your thoughts in mind as we make plans for the future. We wish you nothing but the best in your adventures ahead.
Oct 1, 2019 by General Manager
Thank you for staying with us. We are delighted to know that you enjoyed the warm hospitality of our team and will gladly share your compliments with our staff. We apologize for the issue you describe and will look into this matter right away. Thank you for bringing this concern to our attention so that we may address it right away. It was our pleasure to host you and we hope to have a chance to welcome you back soon.
Sep 24, 2019 by General Manager
Feedback from our guests is always appreciated, and we're glad our location worked well for your needs. Thank you for your suggestion about the coffee. We apologize for any inconvenience, and we'll keep it in mind moving forward. If your travels bring you back to town, please come see us again.
Aug 21, 2019 by General Manager
Dear A.J., Thank you for your feedback. We apologize for any distress about the pool. There is a notice at the top of our website informing guests that the pool is down for maintenance through August 31. We hope the rest of your visit was pleasant, and we welcome you to stay with us again should you be back in the area.
Aug 7, 2019 by General Manager
Dear Connie, Thank you for telling us about your recent stay at our hotel. Please accept our apologies that certain things didn't meet your expectations. It is disappointing that team members didn't rectify the television issues as they said they would. We will speak with our team members about your experience and remind them of the first-rate service every guest should get. Your satisfaction is important to us. Please consider joining us in the future to receive the quality visit you deserve.
Jun 5, 2019 by General Manager
Thank you for your review. We are sorry that the Starbucks hours were not in line with your expectations, and we apologize for the inconvenience. It is our hope that the remainder of your experience with us was otherwise comfortable and convenient. We look forward to the chance to make it up to you in the future! Choose us again in Downtown Omaha.
Mar 3, 2019 by Justin - Front Office Manager
Thank you for sharing your experience with us. At DoubleTree by Hilton Omaha Downtown, we know that how our guestrooms look is very important. Due to our focus on a great guest experience and reviews like yours we have already begun to renovate our guestrooms. The renovation does also include an extensive upgrade to our heating and cooling system allowing much greater temperature control in the rooms and throughout the hotel and much more. We hope that the next time your travels bring you to Omaha you’ll stay with us and tell us what you think about our new guestroom experience. We hope you’ll be one of the first to enjoy our improvements.
DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool, a 24-hour fitness center, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 3.5-star Omaha hotel is smoke free.
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily.
Signatures Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
City Center Pub - This pub serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a 24-hour fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Airport shuttle service is available on request from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.
Airport shuttle service is offered on request from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.