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"I’m going back home to see you tomorrow night at my moms house for dinner and then come to my hotel room for a few minutes I’ll call you when I’m on m ... " More

By a verified traveler on Sat 26 Sep 2020

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Hotel Description

4-star hotel near Henry Doorly Zoo

City center retreat

Within a 15-minute walk of this Downtown Omaha hotel, you'll find Orpheum Theater and CHI Health Center Omaha. Joslyn Art Museum and Omaha Children's Museum are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free Internet, cable TV

The 414 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and room service. Premium bedding, coffee/tea makers, and free newspapers are also available.

Two Queen Beds, Non-Smoking, Roll In Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$92* Per night/room Dec 24 - Dec 25

2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Studio Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (294 SQ FT)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Omaha Downtown ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Omaha Downtown

Everyone (10) Couples (1) Family (13)
1 out of 5
I was charged an incidental fee when booking and it’s been over a month and the hotel has not responded to my request to return it. The hotel was beautiful 20 years ago but is nothing special now. Nothing to do within walking distance and the pool is not heated. There are better options.

Posted by , from Merrionette Park on Aug 28, 2021

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5 out of 5
Great location

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Tim

Thank you for your review!

1 out of 5
The location is good. Everything else not so much. Broken ice machines on multiple floors, vending machines not working. First room we got checked in to wasn’t even cleaned. Staff was not helpful. Never staying here again

Posted by on May 13, 2021

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Comment from Hotel Management

May 18, 2021 by LP

We are sorry for all the issues, we will work hard to improve. Thank you for your comments.

2 out of 5
The location, other than that we had more than one issue. The front drive was blocked off which made it hard to unload kids and belongings. We checked in and they placed us in a room that was stripped and not ready for guest check in which forced us to go back to the desk and get placed in a second room. We arrived in the second room only to find it to be what we could consider just good enough to sleep in, dust on some of the flat surfaces, a tile in the ceiling was broken, the mini fridge sat directly on the carpet and the microwave was stacked on top of the mini fridge (looked tacky for a hotel in DT Omaha). We would not recommend this hotel and will probably never stay in it again unless it was absolutely necessary.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 8, 2021 by LP

We apologize for all the issues, I will forward all concerns to the appropriate manager to be addressed. Thank you for the response.

4 out of 5
I’m going back home to see you tomorrow night at my moms house for dinner and then come to my hotel room for a few minutes I’ll call you when I’m on my way to the hotel I will be there in about five minutes

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 28, 2020 by General Manager

Thank you for the review. We're so pleased you enjoyed your stay, and we hope to see you again soon.

5 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 16, 2020 by James Connolly, Front Office Manager

I'm glad to see you enjoyed your stay with us! We look forward to seeing you again soon!

3 out of 5
Room was hot, AC was blowing cool air but couldn't keep up.

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 6, 2020 by General Manager

We always appreciate feedback from our guests, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the AC. We'll look into your comments further, and we invite you to stay with us again should you be back in the area.

3 out of 5
Room was very small - too small for our needs - remote parking very inconvenient

Posted by on Mar 26, 2020

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Comment from Hotel Management

Mar 30, 2020 by General Manager

We thank you very much for reaching out to share your experience. Guest comfort is what we pride ourselves on, and it is unfortunate that you were not happy with the size of your room. Our team would have been glad to show you other available options as they are always eager to get our guests more comfortable. We also apologize for any disappointment you had with our parking facility. Feedback like yours can only help us improve, and we will keep your thoughts in mind as we make plans for the future. We wish you nothing but the best in your adventures ahead.

5 out of 5

Posted by on Jan 15, 2020

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5 out of 5

Posted by on Nov 3, 2019

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About the DoubleTree by Hilton Omaha Downtown

Location 1616 Dodge St, Omaha, NE 68102

Property Features

DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 4-star Omaha hotel is smoke free.

  • 414 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1969
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Omaha Station (2.3 km / 1.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 4 mi
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Signatures Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

City Center Pub - This pub serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.50 for adults and USD 6.00 for children (approximately)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Omaha Downtown
  • DoubleTree Hilton Omaha Downtown
  • DoubleTree Omaha Downtown
  • Hilton Omaha Downtown
  • Doubletree Hotel Omaha Downtown
  • Doubletree Omaha
  • Omaha Doubletree
  • DoubleTree Hilton Omaha Downtown Hotel
  • Doubletree By Hilton Omaha
  • DoubleTree by Hilton Omaha Downtown Hotel
  • DoubleTree by Hilton Omaha Downtown Omaha
  • DoubleTree by Hilton Omaha Downtown Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.