Heart of Omaha
Within a 15-minute walk of this Downtown Omaha hotel, you'll find CHI Health Center Omaha and Orpheum Theater. Also, Omaha Children's Museum is within half a mile (1 km) and TD Ameritrade Park Omaha is within 2 miles (3 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.
Free Internet, cable TV
The 414 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and room service. Premium bedding, coffee/tea makers, and free newspapers are also available.
Aug 6, 2020 by General Manager
We always appreciate feedback from our guests, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the AC. We'll look into your comments further, and we invite you to stay with us again should you be back in the area.
Mar 30, 2020 by General Manager
We thank you very much for reaching out to share your experience. Guest comfort is what we pride ourselves on, and it is unfortunate that you were not happy with the size of your room. Our team would have been glad to show you other available options as they are always eager to get our guests more comfortable. We also apologize for any disappointment you had with our parking facility. Feedback like yours can only help us improve, and we will keep your thoughts in mind as we make plans for the future. We wish you nothing but the best in your adventures ahead.
Oct 1, 2019 by General Manager
Thank you for staying with us. We are delighted to know that you enjoyed the warm hospitality of our team and will gladly share your compliments with our staff. We apologize for the issue you describe and will look into this matter right away. Thank you for bringing this concern to our attention so that we may address it right away. It was our pleasure to host you and we hope to have a chance to welcome you back soon.
Sep 24, 2019 by General Manager
Feedback from our guests is always appreciated, and we're glad our location worked well for your needs. Thank you for your suggestion about the coffee. We apologize for any inconvenience, and we'll keep it in mind moving forward. If your travels bring you back to town, please come see us again.
Aug 21, 2019 by General Manager
Dear A.J., Thank you for your feedback. We apologize for any distress about the pool. There is a notice at the top of our website informing guests that the pool is down for maintenance through August 31. We hope the rest of your visit was pleasant, and we welcome you to stay with us again should you be back in the area.
Aug 7, 2019 by General Manager
Dear Connie, Thank you for telling us about your recent stay at our hotel. Please accept our apologies that certain things didn't meet your expectations. It is disappointing that team members didn't rectify the television issues as they said they would. We will speak with our team members about your experience and remind them of the first-rate service every guest should get. Your satisfaction is important to us. Please consider joining us in the future to receive the quality visit you deserve.
Jun 5, 2019 by General Manager
Thank you for your review. We are sorry that the Starbucks hours were not in line with your expectations, and we apologize for the inconvenience. It is our hope that the remainder of your experience with us was otherwise comfortable and convenient. We look forward to the chance to make it up to you in the future! Choose us again in Downtown Omaha.
DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. This 3.5-star Omaha hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily.
Signatures Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
City Center Pub - This pub serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.
It is property policy that all guests must wear a face mask within public areas of the property.
Front desk staff will greet guests on arrival.
Airport shuttle service is offered on request from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Hilton CleanStay guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.