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"Staff really saved the day! When we arrived our original room had a maintenance problem, we were upgraded or offered help booking elsewhere. Great l ... " More

By a verified traveler on Tue 10 Jul 2018

Hotel Description

4.5-star luxury hotel near CHI Health Center Omaha

Central Omaha getaway

A stay at this Downtown Omaha hotel places you steps from Orpheum Theater and within a 10-minute walk of Omaha Children's Museum. CHI Health Center Omaha and Creighton University are also within 2 miles (3 km).

Free airport shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. A free area shuttle is offered as well.

Free WiFi, comfy beds

The 89 individually decorated guestrooms offer free WiFi and comfy beds. Plasma TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$93* Per night/room Nov 1 - Nov 2

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Deco ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Deco

Everyone (15) Couples (1) Family (4)
3 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Jim

Thank you for the rating. We appreciate all feedback from our guests!

3 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 18, 2019 by carm

Thank you for staying at Hotel Deco!

1 out of 5

Posted by on Aug 11, 2019

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1 out of 5
There was someone else who posted a review about this and I wish I had listened. We received keys and when we entered the room, there were belongings all over. It was someone else’s room, luckily they weren’t there. Went down to sort it out and the guy muttered sorry, I think, and got us a new room. It was not the same room as pictured so I think we got down graded or changed to an accessible room. No explanation or what they had to do. After we dropped off our things, we went to go out and while exiting the lobby. There was someone else with the same issue at the desk. They entered the room and there were people already there. When we returned 20 minutes later, there was either the same guest or another guest with the same problem who was returned to the elevator to get their things from outside the room. They had to leave. There was no where for them to stay. The bed was in horrible shape, I was afraid to shift I thought it would break. The furniture was not clean, the walls were dirty, the floor had water damage. There were no robes in the room as the description promised. We called for robes, they brought them up with no ties. We had to call for the room service menu even though the paper on the desk said to fill out the menu provided. I specifically asked for the breakfast menu and they brought the regular menu. The curtains barely closed. The hallways were very dirty and smelled very strong of perfume, I bet to cover something up

Posted by on Aug 6, 2019

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3 out of 5
Great location but too many things are broken or don’t work (toilet, AC). This hotel’s rates aren’t worth it.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 4, 2019 by Louis

We're sorry you were unhappy-we will work hard to fix the issue you experienced. Thank you,

5 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 4, 2019 by Louis

Thank you for staying with us.

4 out of 5
The location was perfect and the décor was stunning!

Posted by on May 28, 2019

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Comment from Hotel Management

Jul 13, 2019 by Louis

Thanks for your feedback.

5 out of 5

Posted by on May 21, 2019

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Comment from Hotel Management

Jul 13, 2019 by Louis

Thanks,for staying with us .We are looking forward to see you.

1 out of 5
The first room I was placed in smelled of gas or some odd odor. I was moved to another room. The air conditioning did not work and I lost sleep. I reported the problem on my way out the next morning. When I returned it still did not work. They sent the maintenance man to the room and he said that he had replaced the battery in the thermostat in response to my complaint. I asked if he stayed to see if it worked and he admitted that he did not. I was then moved to my third room in which the house phone did not work and there was no bulb in one of the lamps. Maintenance is this place is horrible. Wall paper peeling from the walls and evidence of water damage in the bathrooms. Management seems very inept. I had to extend my stay by one night and, without notice to me, they raised the room price 50% for the extra night.

Posted by on Apr 19, 2019

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4 out of 5
The property is interesting and the room was large and clean. However, there was no glass in room and the elevator was very slow. Staff was friendly and helpful. Overall, a very pleasant stay. I would stay again (and ask for a glass for the bathroom!)

Posted by on Apr 14, 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Deco. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. For a fee, the property may offer extended parking privileges after check-out. This 4.5-star Omaha hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 11 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1930
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (6.4 km / 4 mi)
  • Train station: Omaha Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 mi, train station pick-up, and casino shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Deco offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 37-inch plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Hotel Deco has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 25 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 20.00 for adults, USD 2 and USD 20.00 for children (approximately)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 25 per accommodation, per stay
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deco Hotel
  • Deco XV
  • Deco XV Omaha
  • Hotel Deco
  • Hotel Deco XV
  • Hotel Deco XV Omaha
  • Hotel XV
  • Hotel Deco Omaha
  • Deco Omaha
  • Hotel Deco Hotel
  • Hotel Deco Omaha
  • Hotel Deco Hotel Omaha

You should know

  • Hotel Deco offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.