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4.5 out of 5

"Entire hotel was clean and comfortable. Loved the on site parking garage! Location was so convenient, we were able to explore and enjoy the Old Market ... " More

By a verified traveler on Sun 31 Jul 2022

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Hotel Description

3-star hotel near Henry Doorly Zoo

City center stay

You'll be steps from Bemis Center for Contemporary Arts and within a 10-minute walk of Gene Leahy Mall with a stay at this Downtown Omaha hotel. Durham Museum and Holland Performing Arts Center are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and free buffet breakfast.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$99* Per night/room Dec 18 - Dec 19

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Omaha Downtown Old Market ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Omaha Downtown Old Market

Everyone (10) Couples (5) Family (8)
5 out of 5

Posted by , from Cushing on Aug 21, 2022

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5 out of 5
Entire hotel was clean and comfortable. Loved the on site parking garage! Location was so convenient, we were able to explore and enjoy the Old Market just by walking out the door! Staff was very friendly and helpful! Breakfast in the morning was nice also.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Aug 3, 2022 by Customer Service

Thanks for the amazing review, DeLynn! It's lovely you enjoyed your time at Hyatt Place Omaha Downtown Old Market so much! We strive for excellence and your praise for our cleanliness, location, breakfast offerings, and team lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you. We can't wait to see you again soon!

5 out of 5

Posted by on Jul 18, 2022

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3 out of 5
The location was great and the view from our room was spectacular. There was a storm warning while we were in the building so we took the stairs rather the elevator to leave the hotel. The condition of the stairway we used was absolutely shocking and appalling. The worst I have ever seen. We encountered all kinds of stinking human waste! I dont know what is happening in that stairway, but the hotel is obviously not addressing it.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Dec 27, 2021 by Stacy Parks - GM

I can't thank you enough for letting us know about the issues with the stairwells. The elevators going down after the storm was just awful, and we have made drastic changes to ensure that the stairwells are checked on every shift. We appreciate your feedback and we hope to see you again soon.

4 out of 5
Right in the hear of Old Market the location is perfect. Complimentary breakfast is convenient to get the day started. Complimentary sodas and water if you ask. Larger rooms and a sofa in the room. The drain in the sink was plugged when we arrived and even after repair it still drained slow. The pillows were hard and need to be replaced (my neck still hurts). everything just a little worn down.

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 16, 2021 by Gabbie

Hi Teresa, We are glad you enjoyed our location. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

4 out of 5
The hotel is nice and convenient for everything.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by Gabbie

Hi Ben, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

5 out of 5
Very clean and nice staff.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by Gabbie

Hi Stacey, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

4 out of 5
Peeling paint on wall behind bed. Room could’ve used a fresh coat of paint. Liked artwork in lobby. Bed was comfortable.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Gabbie

Hi Dean, Thank you for taking the time to share your feedback. I am glad you enjoyed our bed. I hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

5 out of 5
The room had a pullout couch as well as the bed. Someone was sleeping in a stairwell and there were rude panhandlers outside.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 6, 2021 by Gabbie

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

5 out of 5
A beautiful building-rooms were clean and spacious. Central location in Old Market.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Gabbie

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

About the Hyatt Place Omaha Downtown Old Market

Location 540 S 12th St, Omaha, NE 68102

Property Features

Hyatt Place Omaha Downtown Old Market offers its guests an indoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Hyatt Place Omaha Downtown Old Market also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. This 3-star Omaha hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Omaha Station (1.1 km / 0.7 mi)

Room Amenities

Hyatt Place Omaha Downtown Old Market offers 159 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with pay movies. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.

Gallery Kitchen - This café serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Hyatt Place Old Market
  • Hyatt Place Old Market Hotel
  • Hyatt Place Old Market Hotel Omaha Downtown
  • Hyatt Place Omaha Downtown
  • Hyatt Place Omaha Downtown Old Market
  • Omaha Downtown Old Market
  • Hyatt Place Omaha Downtown Old Market Hotel
  • Hyatt Omaha Old ket Hotel
  • Hyatt Omaha Old Market Omaha
  • Hyatt Place Omaha Downtown Old Market Hotel
  • Hyatt Place Omaha Downtown Old Market Omaha
  • Hyatt Place Omaha Downtown Old Market Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.