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Hampton Inn Omaha West-Lakeside

2.5-star property
17606 Arbor Plz, Omaha, NE 1-855-201-7819
3.2 out of 5
See all 17 travelocity Reviews

"Very nice for our one day visit " More

By a verified traveler on Wed 29 Jun 2022

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Hotel Description

Family-friendly stay with free breakfast in Omaha

West Omaha stay

Within a 15-minute walk of this West Omaha hotel, you'll find Neurological and Headache Center and Alegent Health Clinic. CHI Health Lakeside and Children's Hospital & Medical Center are also within 2 miles (3 km).

Renovated in 2021

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Dec 23 - Dec 24

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Omaha West-Lakeside ratings based on 17 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn Omaha West-Lakeside

Everyone (5) Couples (4) Family (8)
1 out of 5
Everything is worn out. Breakfast was terrible just frozen or reheated.

Posted by on Oct 16, 2022

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5 out of 5
Very nice for our one day visit

Posted by on Jun 29, 2022

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Comment from Hotel Management

Jul 9, 2022 by Jerry

Hi Stanley, Thanks for staying with us. See you next time! Jerry Shoecraft Jr Front Office Manager

2 out of 5

Posted by , from Osmond on Mar 26, 2022

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1 out of 5
I am shocked that this is a Hilton property. I am a Hilton honors member and I have never left negative feedback on a Hilton property but I am this time. No shower curtain, could not figure out how to get the TV to work, microwaved precooked eggs with cheese inside, microwaved sausage links, the room was nasty(old dirty carpet). Only plus was a very friendly staff

Posted by , from HASTINGS on Feb 14, 2022

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Comment from Hotel Management

Feb 18, 2022 by Lala Hamilton

We are sorry to hear you had a negative experiance. We are addressing your concerns. We appreciate your feedback.

4 out of 5
Staff and location was fine.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 11, 2022 by LalaHamilton

We appreciate your feedback. Thank you for choosing Hampton Inn.

4 out of 5
This was a one night stay, however we have stayed at this location at other times. The attention to details may be slipping a little. We found dirty washcloth in bathroom. Had to call desk to get TV reconnected and deliver hair dryer. Since cleanliness, TV and Hair dryer are basic maintenance/amenities, it seems a little careless.

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 27, 2021 by Miha Honors

We appreciate your feedback. We have directed your concerns to the appropriate department.Thank you for choosing Hampton Inn

5 out of 5
Nice place! Very clean and friendly staff! Great breakfast!

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 7, 2021 by Hampton Staff

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Hotel was easy to find, close to where I needed to be (that’s important when you have never been there) and the building was well lit at night. Not anything negative enough about the hotel to mention.

Posted by on Aug 29, 2021

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4 out of 5
All in all it was a nice stay. The room was very warm when we got there and took quite a while to cool off. Our reservation was for 4 adults, and there were only 3 sets of towels. It took 3 tries to get more towels, but we got them.

Posted by on Aug 23, 2021

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1 out of 5
2021...august 18 18 20. No housekeeping, no clean towels or trash takeout. They told us on 2nd day housekeeping has to be asked for ahead of time, and stated they might be able to accommodate us in a day or two. Never got anything in 3 nights. Extremely poor front desk staff stared at phone x 3xdays.

Posted by on Aug 22, 2021

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About the Hampton Inn Omaha West-Lakeside

Location 17606 Arbor Plz, Omaha, NE 68130

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Spa tub

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Spa tub

Property Features

Hampton Inn Omaha West-Lakeside offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 1712 square feet (159 square meters) and includes conference space. The family-friendly Hampton Inn Omaha West-Lakeside also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Hampton Inn Omaha West-Lakeside was completed in August 2021. Smoking is allowed in designated areas at this Omaha hotel.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • 1712 sq ft of conference space
  • 159 sq m of conference space
  • Built in 2007
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Omaha West-Lakeside offers 110 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in August 2021.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Omaha
  • Hampton Inn Omaha West-Lakeside
  • Hampton Inn West-Lakeside
  • Hampton Inn West-Lakeside Hotel
  • Hampton Inn West-Lakeside Hotel Omaha
  • Hampton Inn West-Lakeside Omaha
  • Omaha Hampton Inn
  • Hampton Inn Omaha West - Lakeside Hotel Omaha
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West Lakeside
  • Hampton Inn Westside Hotel
  • Hampton Omaha West Lakeside
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West-Lakeside Omaha
  • Hampton Inn Omaha West-Lakeside Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.