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Hampton Inn Omaha West-Lakeside

2.5-star property
17606 Arbor Plz, Omaha, NE 1-855-201-7819
3.6 out of 5
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See all 15 travelocity Reviews

"Hotel was easy to find, close to where I needed to be (that’s important when you have never been there) and the building was well lit at night. Not an ... " More

By a verified traveler on Sun 29 Aug 2021

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Hotel Description

Family-friendly stay with free breakfast in Omaha

In shopping district

Within a 15-minute walk of this West Omaha hotel, you'll find Neurological and Headache Center and Alegent Health Clinic. CHI Health Lakeside and Children's Hospital & Medical Center are also within 2 miles (3 km).

Renovated in 2021

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, refrigerators

Boasting comforts like premium bedding and down comforters, the 110 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and room service. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room Nov 17 - Nov 18

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Omaha West-Lakeside ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn Omaha West-Lakeside

Everyone (5) Couples (2) Family (7)
5 out of 5
Hotel was easy to find, close to where I needed to be (that’s important when you have never been there) and the building was well lit at night. Not anything negative enough about the hotel to mention.

Posted by on Aug 29, 2021

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4 out of 5
All in all it was a nice stay. The room was very warm when we got there and took quite a while to cool off. Our reservation was for 4 adults, and there were only 3 sets of towels. It took 3 tries to get more towels, but we got them.

Posted by on Aug 23, 2021

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1 out of 5
2021...august 18 18 20. No housekeeping, no clean towels or trash takeout. They told us on 2nd day housekeeping has to be asked for ahead of time, and stated they might be able to accommodate us in a day or two. Never got anything in 3 nights. Extremely poor front desk staff stared at phone x 3xdays.

Posted by on Aug 22, 2021

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5 out of 5
Staff was friendly, rooms were clean, safe and quiet other than the thunderstorms that rolled through.

Posted by on Aug 13, 2021

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2 out of 5
The property was being renovated and the most available elevator was the one being used to haul construction materials - very unpleasant. Our first room didn't have heat. Not a problem until 3rd night when the big storm blew through. Besides cold, torrential rain rain soaked the 3 flags flying just outside our room and the wind whipped them around ferociously all night - no sleep. We asked to change rooms for our final night and were moved to a room with heat and no outside noise. It wasn't a pleasant stay.

Posted by on Mar 27, 2021

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Comment from Hotel Management

Mar 27, 2021 by Hampton Inn Lakeside, Omaha

I am sorry that we were not able to provide you with a positive experience. I have reviewed this feedback with our team and we will address the items you noted. Thank you again for advising us of these opportunities to improve and I trust that we will grow from this feedback.

1 out of 5
I didn't notice until the next morning, but I found a bed bug on my bed. The room appeared clean, but it was crawling around on the comforter after I turned on the light when I woke up. Small, flat and somewhat round. I took a photo and gave it to the hotel staff who said he would be contacting their pest service. The staff was very friendly, polite, and professional, but please check your room for bed bugs. They can hitch hike home on your luggage and belongings and they can be very expensive and next to impossible to get rid of.

Posted by on Jan 10, 2021

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Comment from Hotel Management

Jan 30, 2021 by Hampton Inn Lakeside, Omaha

I am sorry that we were not able to provide you with a positive experience. I have reviewed this feedback with our team and we addressed the items you noted. Thank you again for advising us of these opportunities to improve and I trust that we will grow from this feedback.

4 out of 5
What staff there was was very nice. We were told the hotel is going to undergo renovation which it badly needs. The toilet overflowed onto the bathroom floor because the handle sticks. The refrigerator can't be turned down and everything you put in it freezes. The staff is doing their best to try and accommodate everybody but they are definitely having to wear many hats.

Posted by , from Michigan on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Hampton Inn Lakeside, Omaha

Thank you for the comments! I have reviewed this feedback with our team and we will address the items you noted. We appreciate your business and look forward to seeing you back again soon.

3 out of 5
2 oranges and a bottle of water in a paper bag for breakfast. What a joke. What about a yogurt cup, individual cereal containers? We enjoyed a hot meal served by an employee at another hotel. The other hotels also had a pool capacity amount so our children were still allowed to swim. Had to wait about ten minutes to be checked in. No one was at the front desk.

Posted by on Aug 11, 2020

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Comment from Hotel Management

Aug 11, 2020 by Hampton Inn Lakeside, Omaha

I am sorry that we were not able to provide you with a positive experience. I have reviewed this feedback with our team and corporate and we will address the items you noted. Thank you again for advising us of these opportunities to improve and I trust that we will grow from this feedback.

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Hampton Inn Lakeside, Omaha

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Jul 21, 2019

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About the Hampton Inn Omaha West-Lakeside

Location 17606 Arbor Plz, Omaha, NE 68130

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool
  • Spa tub

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

Hampton Inn Omaha West-Lakeside offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 1712 square feet (159 square meters). The family-friendly Hampton Inn Omaha West-Lakeside also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Hampton Inn Omaha West-Lakeside was completed in August 2021. This Omaha hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • 1712 sq ft of conference space
  • 159 sq m of conference space
  • Built in 2007
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Omaha West-Lakeside offers 110 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in August 2021.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Omaha
  • Hampton Inn Omaha West-Lakeside
  • Hampton Inn West-Lakeside
  • Hampton Inn West-Lakeside Hotel
  • Hampton Inn West-Lakeside Hotel Omaha
  • Hampton Inn West-Lakeside Omaha
  • Omaha Hampton Inn
  • Hampton Inn Omaha West - Lakeside Hotel Omaha
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West Lakeside
  • Hampton Inn Westside Hotel
  • Hampton Omaha West Lakeside
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West-Lakeside Omaha
  • Hampton Inn Omaha West-Lakeside Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.