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4.0 out of 5

"What staff there was was very nice. We were told the hotel is going to undergo renovation which it badly needs. The toilet overflowed onto the bathroo ... " More

By a verified traveler on Mon 21 Sep 2020

Hotel Description

Family-friendly stay with free breakfast in Omaha

In shopping district

Within a 15-minute walk of this West Omaha hotel, you'll find Neurological and Headache Center and Alegent Health Clinic. CHI Health Lakeside and Children's Hospital & Medical Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free Internet, refrigerators

Boasting comforts like premium bedding and down comforters, the 110 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and room service. Housekeeping is available on request.

Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$79* Per night/room Oct 25 - Oct 26

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Omaha West-Lakeside ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton Inn Omaha West-Lakeside

Everyone (4) Couples (1) Family (3)
4 out of 5
What staff there was was very nice. We were told the hotel is going to undergo renovation which it badly needs. The toilet overflowed onto the bathroom floor because the handle sticks. The refrigerator can't be turned down and everything you put in it freezes. The staff is doing their best to try and accommodate everybody but they are definitely having to wear many hats.

Posted by , from Michigan on Sep 21, 2020

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Comment from Hotel Management

Sep 21, 2020 by Hampton Inn Lakeside, Omaha

Thank you for the comments! I have reviewed this feedback with our team and we will address the items you noted. We appreciate your business and look forward to seeing you back again soon.

3 out of 5
2 oranges and a bottle of water in a paper bag for breakfast. What a joke. What about a yogurt cup, individual cereal containers? We enjoyed a hot meal served by an employee at another hotel. The other hotels also had a pool capacity amount so our children were still allowed to swim. Had to wait about ten minutes to be checked in. No one was at the front desk.

Posted by on Aug 11, 2020

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Comment from Hotel Management

Aug 11, 2020 by Hampton Inn Lakeside, Omaha

I am sorry that we were not able to provide you with a positive experience. I have reviewed this feedback with our team and corporate and we will address the items you noted. Thank you again for advising us of these opportunities to improve and I trust that we will grow from this feedback.

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Hampton Inn Lakeside, Omaha

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Jul 21, 2019

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5 out of 5
Nice pool area but the whirlpool was not working and the smooth floor was slick. Breakfast was excellent.

Posted by on Jul 10, 2019

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2 out of 5
Per the night desk clerk, it is company policy to allow refrigerated trucks to run in the parking lot since they are customers. The sound from the refrigerated trucks outside my window made it difficult to go to sleep and stay asleep as these cycled throughout the night.

Posted by on Apr 28, 2019

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4 out of 5
We were a little mad when they didn’t clean our room, and when we asked for them do clean, the staff informed us that cleaning had went home for the day

Posted by , from Illinois on Sep 17, 2018

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5 out of 5

Great staff,cozy room,beds the best,very clean,great rest!

Pros: Free breakfast, Quiet
Staff very cordial and helpful. Room was clean,cozy and comfortable. The beds were the greatest,we enjoyed a welcome rest. Will definitely consider staying there on future trips to Omaha!

Posted by , from Kearney, NE on Dec 29, 2011

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4 out of 5

great west omaha location

Pros: Close restaurants, Quiet
Cons: smelled like smoke
This hotel was very clean and had a great west omaha location for my visit. Easy to get to. Only downfall was tht the stairwells reaked of smoke.

Posted by , from omaha, ne on Feb 5, 2011

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About the Hampton Inn Omaha West-Lakeside

Location 17606 Arbor Plz, Omaha, NE 68130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from July 01 2020 to December 31 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool
  • Restaurant
  • Spa tub

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

Hampton Inn Omaha West-Lakeside offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 1712 square feet (159 square meters). The family-friendly Hampton Inn Omaha West-Lakeside also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Omaha hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • 1712 sq ft of conference space
  • 159 sq m of conference space
  • Built in 2007
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Eppley Field Airport (OMA) (43.6 km / 27.1 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Omaha West-Lakeside offers 110 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily from 6 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Omaha
  • Hampton Inn Omaha West-Lakeside
  • Hampton Inn West-Lakeside
  • Hampton Inn West-Lakeside Hotel
  • Hampton Inn West-Lakeside Hotel Omaha
  • Hampton Inn West-Lakeside Omaha
  • Omaha Hampton Inn
  • Hampton Inn Omaha West - Lakeside Hotel Omaha
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West Lakeside
  • Hampton Inn Westside Hotel
  • Hampton Omaha West Lakeside
  • Hampton Inn Omaha West-Lakeside Hotel
  • Hampton Inn Omaha West-Lakeside Omaha
  • Hampton Inn Omaha West-Lakeside Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.