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4.3 out of 5

"Very clean and friendly staff. I have no complaints. " More

By a verified traveler on Sun 24 Oct 2021

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Hotel Description

3.5-star hotel near Holland Performing Arts Center

Downtown Omaha stay

Within a 10-minute walk of this Old Market hotel, you'll find Holland Performing Arts Center and Orpheum Theater. Omaha Children's Museum and TD Ameritrade Park Omaha are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and free continental breakfast each morning. Valet parking, a 24-hour business center, and a coffee shop are also offered.

Kitchenettes, WiFi

The 249 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sitting areas and flat-screen TVs with cable channels. WiFi, wired Internet, and premium bedding are also available. Weekly housekeeping is available.

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$123* Per night/room Jan 2 - Jan 3

Premium Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Omaha - Downtown/Old Market ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Omaha - Downtown/Old Market

Everyone (14) Couples (3) Family (3)
5 out of 5
Very clean and friendly staff. I have no complaints.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by GM

Dear Quinn, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit. Best, Melanie Maes General Manager

5 out of 5
M

Posted by on Aug 3, 2021

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Comment from Hotel Management

Sep 17, 2021 by GM

Dear Sarah, We love hearing that your stay was enjoyable. Thank you for choosing us and please visit again. Best, Melanie Maes General Manager

5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 26, 2021 by Rob N

Thank you for taking a moment to share your experience. We are glad you enjoyed your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Best regards,

4 out of 5

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 22, 2021 by Rob N

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best regards,

5 out of 5
The location was close to the event we were attending. Really liked the morning brunch.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by GM

Dear Anonymous, Thank you for taking the time to share your feedback. I’m pleased to hear our morning brunch and convenient location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Melanie Maes General Manager

4 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Rob N

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best regards,

1 out of 5
The waiting line for breakfast was over 40 min and the food horrible. What a disappointment!! Also, no social distancing measures are enforced. The added chargesare basically gouging, numerous and expensive. This property will NOT ser me again!

Posted by , from Omaha on Oct 5, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Please accept our apologies for your experience at our property. We hope you will consider staying with us again. Best regards.

5 out of 5
Great hotel in a great location. I'd stay here again in a heartbeat.

Posted by , from Omaha on Oct 4, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Thank you so much for your kind words. We are glad you enjoyed your stay. We hope to see you back soon!

5 out of 5
It was a nice, clean hotel. We enjoyed our stay.

Posted by , from Omaha on Sep 28, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Thank you so much for the positive feedback. We are glad you enjoyed your stay and hope to see you soon! Best regards.

5 out of 5
I loved the made to order breakfast! My omelette was delicious!

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Office Manager

So glad you enjoyed our fantastic breakfast. We hope to see you again in the future.

About the Embassy Suites Omaha - Downtown/Old Market

Location 555 S 10th St, Omaha, NE 68102

Property Features

Embassy Suites Omaha - Downtown/Old Market offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Embassy Suites Omaha - Downtown/Old Market also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3.5-star Omaha hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 7 levels
  • 10000 sq m of conference space
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Omaha Station (0.9 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Omaha - Downtown/Old Market offers 249 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Omaha hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchenette
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Falling Water Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Water's Edge Bar - Onsite bar. Open daily.

Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per 24-hour period (rates may vary)
  • Self parking fee: USD 21.00 per day
  • Valet parking fee: USD 27.00 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Market Hotel Omaha Downtown/Old
  • Embassy Suites Omaha Downtown/Old Market
  • Embassy Suites Omaha Downtown/Old Market Hotel
  • Embassy Suites Downtown/Old Market Hotel
  • Embassy Suites Omaha Downtown/Old Market Hotel
  • Hotel Embassy Suites Omaha - Downtown/Old Market Omaha
  • Omaha Embassy Suites Omaha - Downtown/Old Market Hotel
  • Hotel Embassy Suites Omaha - Downtown/Old Market
  • Embassy Suites Omaha - Downtown/Old Market Omaha
  • Embassy Suites Downtown/Old Hotel
  • Embassy Suites Omaha Downtown/Old Market
  • Embassy Suites Downtown/Old
  • Embassy Suites Downtown Old
  • Embassy Suites Omaha - Downtown/Old Market Hotel
  • Embassy Suites Omaha - Downtown/Old Market Omaha
  • Embassy Suites Omaha - Downtown/Old Market Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.