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4.1 out of 5

"Great hotel in a great location. I'd stay here again in a heartbeat. " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

3.5-star hotel near Holland Performing Arts Center

Downtown Omaha stay

Within a 10-minute walk of this Old Market hotel, you'll find Holland Performing Arts Center and Orpheum Theater. Omaha Children's Museum and TD Ameritrade Park Omaha are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the fitness center and free continental breakfast each morning. Self parking, a 24-hour business center, and a coffee shop are also offered.

Kitchenettes, WiFi

The 249 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as sitting areas and flat-screen TVs with cable channels. WiFi, wired Internet, and premium bedding are also available. Weekly housekeeping is available.

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$197* Per night/room Jul 1 - Jul 2

Premium Suite, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Omaha - Downtown/Old Market ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Omaha - Downtown/Old Market

Everyone (11) Couples (2) Family (2)
4 out of 5

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 2, 2021 by Rob N

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best regards,

1 out of 5
The waiting line for breakfast was over 40 min and the food horrible. What a disappointment!! Also, no social distancing measures are enforced. The added chargesare basically gouging, numerous and expensive. This property will NOT ser me again!

Posted by , from Omaha on Oct 5, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Please accept our apologies for your experience at our property. We hope you will consider staying with us again. Best regards.

5 out of 5
Great hotel in a great location. I'd stay here again in a heartbeat.

Posted by , from Omaha on Oct 4, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Thank you so much for your kind words. We are glad you enjoyed your stay. We hope to see you back soon!

5 out of 5
It was a nice, clean hotel. We enjoyed our stay.

Posted by , from Omaha on Sep 28, 2020

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Comment from Hotel Management

Oct 8, 2020 by Rob N.

Thank you so much for the positive feedback. We are glad you enjoyed your stay and hope to see you soon! Best regards.

5 out of 5
I loved the made to order breakfast! My omelette was delicious!

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Office Manager

So glad you enjoyed our fantastic breakfast. We hope to see you again in the future.

2 out of 5
Manager should probably be around when there is a 2to 2 1/2 hour check in wait!

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 28, 2020 by Front Office Manager

We apologize for the issues you encountered during your stay. We hope to see you again in the future for a chance to exceed your expectations.

4 out of 5
It’s under construction right now so a lot of noise

Posted by on Sep 21, 2019

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5 out of 5
Great location, close to shopping and restaurants.

Posted by on Jun 21, 2019

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1 out of 5
This property is under going renovations and we were not told about it until check in. They said there will be workers here from 7 to 7 and noise from 9 to 5. Didn't know with the renovations that there was not a pool. Totally disappointed upon check in to find all of this out....considering they have the whole commons area blocked off.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Guest Service Champion

Thank you for your sharing your feedback. We are sorry your stay was unsatisfactory. The renovation is ongoing and we do hope you will return upon completion.

5 out of 5
Great location clean please didn’t like the parking

Posted by on May 8, 2019

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Comment from Hotel Management

May 8, 2019 by Guest Service Champion

Thank you for your review! Our parking location is challenging sometimes considering the downtown location, but we do have valet services if that would help during your next stay?

About the Embassy Suites Omaha - Downtown/Old Market

Location 555 S 10th St, Omaha, NE 68102

Property Features

Embassy Suites Omaha - Downtown/Old Market offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Embassy Suites Omaha - Downtown/Old Market also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3.5-star Omaha hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 7 levels
  • 10000 sq m of conference space
  • Built in 1997
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Eppley Field Airport (OMA) (6.7 km / 4.1 mi)
  • Train station: Omaha Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Omaha - Downtown/Old Market offers 249 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Omaha hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room kitchenette
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Falling Water Grille - This restaurant specializes in American cuisine and serves lunch and dinner.

Water's Edge Bar - Onsite bar. Open daily.

Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.00 per 24-hour period (rates may vary)
  • Self parking fee: USD 19.00 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Market Hotel Omaha Downtown/Old
  • Embassy Suites Omaha Downtown/Old Market
  • Embassy Suites Omaha Downtown/Old Market Hotel
  • Embassy Suites Downtown/Old Market Hotel
  • Embassy Suites Omaha Downtown/Old Market Hotel
  • Hotel Embassy Suites Omaha - Downtown/Old Market Omaha
  • Omaha Embassy Suites Omaha - Downtown/Old Market Hotel
  • Hotel Embassy Suites Omaha - Downtown/Old Market
  • Embassy Suites Omaha - Downtown/Old Market Omaha
  • Embassy Suites Downtown/Old Hotel
  • Embassy Suites Omaha Downtown/Old Market
  • Embassy Suites Downtown/Old
  • Embassy Suites Downtown Old
  • Embassy Suites Omaha - Downtown/Old Market Hotel
  • Embassy Suites Omaha - Downtown/Old Market Omaha
  • Embassy Suites Omaha - Downtown/Old Market Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.