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"Location is great. The jacuzzi was murky. " More

By a verified traveler on Thu 30 Sep 2021

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Hotel Description

Hotel perfectly located for exploring Downtown Omaha

Downtown Omaha stay

A stay at this NoDo District hotel places you steps from Hot Shops Art Center and within a 5-minute walk of TD Ameritrade Park Omaha. Also, CHI Health Center Omaha is within half a mile (1 km) and Pioneer Courage Park is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free full breakfast each morning.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 139 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Nov 21 - Nov 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Non Smoking (Two Queens with Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Omaha-Downtown ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Omaha-Downtown

Everyone (9) Couples (3) Family (9)
5 out of 5
Location is great. The jacuzzi was murky.

Posted by on Sep 30, 2021

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Comment from Hotel Management

Oct 6, 2021 by Hotel Management

Thank you for staying with us! We appreciate your feedback and hope to welcome you back again soon.

5 out of 5
Nice staff, clean rooms, nice location. Easy access to downtown, old market and zoo.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 27, 2021 by Hotel Management

Thank you for staying with us! We hope to welcome you back again soon!

5 out of 5
The room was beautiful and clean. Facility was nice. Jets in the hot tub weren’t working but that’s really the only thing.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 27, 2021 by Hotel Management

Thank you for staying with us! We hope to welcome you back again soon!

3 out of 5
The view was amazing. The hotel was dirty. Our pull out sofa had potatoes chips in it. The elevators has garbage on the floor. The pool area was not cleaned over the weekend. Dirty towels everywhere and garbage piled in the vending/ice areas.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 29, 2021 by Hotel Management

Thank you for staying with us! We appreciate your feedback, and can assure you we have taken all of your comments into consideration. We hope to welcome you back again soon and give you a five star review.

1 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 29, 2021 by Hotel Management

Thank you for the feedback. I am sorry to hear that you were unhappy with your stay. Please reach out to the hotel directly if you would like to discuss the issues you had faced.

1 out of 5

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 29, 2021 by Hotel Management

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.

4 out of 5

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 17, 2021 by Hotel Management

Thank you for staying with us! We appreciate your feedback and hope to welcome you back again soon!

3 out of 5

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotel Management

Thank you for your feedback. We are sorry you were unhappy with your stay. Please call the hotel directly if you would like to discuss anything about your stay. We hope to welcome you back again soon and give you a five star experience.

2 out of 5
Hampton Inn is known for their enhanced continental breakfast service. That wasn't available during our stay and wasn't noted in the booking. The staff talked about it like it was a change due to COVID. They just had a small table by the door with bagels, ganola bars, muffins, and yogurt piled on it. Very basic and poorly located.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 9, 2021 by Hotel Management

Thank you for sharing your feedback. We have taken your comments into consideration, and hope to welcome you back again soon and give you a five star experience.

5 out of 5
liked the big openness of the suite rooms. could have been little cleaner--bathroom floors were dirty and found dirty used fork in the "clean" silverware drawer

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Hotel Management

Thank you for staying with us! We appreciate your feedback and are sorry to hear about the cleanliness issues. We hope to welcome you back again soon.

About the Hampton Inn & Suites Omaha-Downtown

Location 1212 Cuming St, Omaha, NE 68102

Property Features

Hampton Inn & Suites Omaha-Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Hampton Inn & Suites Omaha-Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This Omaha hotel is smoke free.

  • 139 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Omaha Station (2.8 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Omaha-Downtown offers 139 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Omaha Downtown
  • Hampton Inn Omaha Downtown
  • Hampton Inn & Suites Omaha - Downtown Hotel Omaha
  • Hampton Inn And Suites Omaha - Downtown
  • Hampton Inn Omaha
  • Omaha Hampton Inn
  • Hampton & Suites Omaha Omaha
  • Hampton Inn & Suites Omaha-Downtown Hotel
  • Hampton Inn & Suites Omaha-Downtown Omaha
  • Hampton Inn Suites by Hilton Omaha Downtown
  • Hampton Inn & Suites Omaha-Downtown Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.