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4.6 out of 5

"AC was kind of loud. Could here traffic in the room I was in. " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

3-star hotel perfect for exploring Omaha

City center stay

At this Downtown Omaha hotel, you'll be within a 5-minute walk of Gene Leahy Mall and Holland Performing Arts Center. CHI Health Center Omaha and Heartland of America Park are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Free Internet, MP3 docks

Featuring conveniences like microwaves and coffee/tea makers, the 178 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, premium bedding, and hydromassage showerheads are also available. Housekeeping is available on request.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Nov 21 - Nov 22

One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Omaha Downtown ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Omaha Downtown

Everyone (5) Couples (4) Family (2)
4 out of 5
AC was kind of loud. Could here traffic in the room I was in.

Posted by on Oct 18, 2021

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5 out of 5
Location

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 8, 2021 by Lori

Tom, Thank you for being our recent guest and for the strong review. We hope this means you will return as our guest very soon!

5 out of 5
The parking lot that was available for us to park our car charges an additional $15 a day per car there were two of us staying so that’s an extra $30 that they received. I think it is ridiculous that people who stay at the hotel are charged additional fees especially $15 to park a car there there are other hotels in that area that I know do not charge that and that’s probably where I will be staying the next time.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 23, 2021 by Lori

Thank you for being our recent guest and for writing a review. We do market analyses to ensure we are competitive with our parking rates and we are actually several dollars less than a neighboring hotel. There are street parking options available as well. Hope you will stay again very soon!

5 out of 5
The parking garage was convenient and the hotel is located a short distance from all the nightlife. Restaurant / wine bar across the street was amazing!

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Samantha

Thanks for staying with us, We are glad to hear you enjoyed your stay!

5 out of 5
Nothing unique but it was a good location and the room was clean.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 17, 2021 by AGM

Thank you for taking the time and leaving us a review! We hope to welcome you again during your next visit to Downtown Omaha. Until then, Safe and Happy Travels!

5 out of 5

Posted by on Oct 17, 2020

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Comment from Hotel Management

Nov 28, 2020 by Contessa Pahang

Thank you for rating your stay a 5 out of 5! I am glad to see you enjoyed it here at the Hilton Garden Inn Omaha Downtown/ Old Market Area. We sincerely appreciate your feedback! We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Contessa Pahag Front Desk Manager Hilton Garden Inn Omaha Downtown Old Market

4 out of 5
Walking distance to allot of great places three blocks from convention centrr and great restaurants

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by manager

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

4 out of 5
I requested a lower level room and got one. All was fine.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by manager

Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.

5 out of 5
The ability to take the shuttle to the CHI Health Center was awesome

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by manager

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

4 out of 5
I was very disappointed the hot tub was down all weekend.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Oct 31, 2019 by manager

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.

About the Hilton Garden Inn Omaha Downtown

Location 1005 Dodge St, Omaha, NE 68102

Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Property Features

Hilton Garden Inn Omaha Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 1200 square feet (108 square meters) and includes conference space. The business-friendly Hilton Garden Inn Omaha Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee. This 3-star Omaha hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 8 levels
  • 1200 sq ft of conference space
  • 108 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Omaha Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Omaha Downtown offers 178 air-conditioned accommodations with MP3 docking stations and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

The Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Spencers - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 6.95 for adults, USD 3.95 and USD 5.95 for children (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Omaha
  • Hilton Garden Inn Omaha
  • Omaha Hilton Garden Inn
  • Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
  • Hilton Garden Inn Omaha Hotel
  • Hilton Garden Inn Omaha
  • Hilton Omaha Downtown Omaha
  • Hilton Garden Inn Omaha Downtown Hotel
  • Hilton Garden Inn Omaha Downtown Omaha
  • Hilton Garden Inn Omaha Downtown Hotel Omaha

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.