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"The staff was helpful and courteous. Made me feel very welcome " More

By a verified traveler on Wed 29 Sep 2021

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Hotel Description

3-star hotel near Henry Doorly Zoo

Heart of Omaha

Within a 15-minute walk of this NoDo District hotel, you'll find TD Ameritrade Park Omaha and CHI Health Center Omaha. Orpheum Theater and Creighton University are also within 2 miles (3 km).

Water park, dining

A water park and an indoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Dec 5 - Dec 6

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Omaha Downtown - Waterpark ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Omaha Downtown - Waterpark

Everyone (9) Couples (1) Family (4)
5 out of 5
The staff was helpful and courteous. Made me feel very welcome

Posted by on Sep 29, 2021

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3 out of 5

Posted by on Jun 27, 2021

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2 out of 5
Not aware the building's registration area was being remodeled. Lots of noise entire time, registration desk was loud, hard to hear conversation with reservation people. No coffee pots in rooms. Very disappointing. The pool area was nice for children. Had to ask to have room cleaned each day and for towels, and room cleaning evidently did not include emptying the one small wastebasket in the room. Room was otherwise nice size.

Posted by on Apr 27, 2021

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1 out of 5
We had a clogged toilet for 6 hours, called 5x to get a plunger to do it ourself. The lady at check desk said they weren’t gonna do it, and then said their manager brought one and they didn’t cause I was in the room the whole time. They overcharged our room $220 for one night when it was supposed to be $180 and then charged 2x on my card, as well as the restaurant downstairs burger theory was taking advantage of my 13 year old sister and wouldn’t remake burnt chicken tenders till I went down there and walked all the way through the kitchen to even find someone. The front desk people have all been extremely rude. And making excuses of being understaffed in an overbooked hotel. In my opinion if they were understaffed they shouldn’t have overbooked a hotel with no parking, SEVERAL issues and they kept lying to their guest. Ps they don’t clean showers I had muddy footprints in my shower before I could even shower same with my sister

Posted by on Jan 17, 2021

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5 out of 5

Posted by on Aug 25, 2020

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5 out of 5

Posted by on Jul 6, 2019

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3 out of 5
The floors are very thin. We had children in the room above us running and jumpng until midnight. Our kights were flickering non stio due to this. The breakfast is not like a normal breakfast. We paid too much and ate at the attached resturant. The jets in the hot tub do not work and the water temo is cool not even near as hot as their water in their showers.

Posted by on Jul 4, 2019

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4 out of 5

Posted by on May 30, 2019

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4 out of 5

Posted by on May 27, 2019

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5 out of 5
I love the water park for the kids and hot tub for adults but the chlorine was so extreme this stay we couldn’t swim long because my family and I eyes were burning so bad

Posted by on Apr 16, 2019

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About the Holiday Inn Omaha Downtown - Waterpark

Location 1420 Cuming Street, Omaha, NE 68131

Renovations + Closures

The following facilities or services will be unavailable from January 3 2022 to March 14 2022 (dates subject to change):

  • Swimming pool

Property Features

Holiday Inn Omaha Downtown - Waterpark offers its guests a water park (surcharge), a waterslide, and an indoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3500 square feet (315 square meters). The business-friendly Holiday Inn Omaha Downtown - Waterpark also features a fitness center, coffee/tea in a common area, and concierge services. An area shuttle within 1.0 mi and a roundtrip airport shuttle (available 24 hours) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Omaha hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 315 sq m of conference space
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Omaha Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1.0 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Omaha Downtown - Waterpark offers 109 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Burger Theory - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge), an indoor pool, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 14.00 per person (approximately)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Omaha Downtown Airport
  • Holiday Inn Omaha Downtown Airport
  • Holiday Inn Omaha Downtown Airport Hotel Omaha
  • Holiday Inn Omaha Downtown Airport Hotel
  • Inn Omaha Downtown Airport
  • Omaha Downtown Waterpark Omaha
  • Holiday Inn Omaha Downtown Airport
  • Holiday Inn Omaha Downtown - Waterpark Hotel
  • Holiday Inn Omaha Downtown - Waterpark Omaha
  • Holiday Inn Omaha Downtown Airport an IHG Hotel
  • Holiday Inn Omaha Downtown - Waterpark Hotel Omaha

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.