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Holiday Inn Norwich by IHG

4.0 star property
4-star spa hotel near University of East Anglia

Choose dates to view prices

Photo gallery for Holiday Inn Norwich by IHG

Daily full breakfast (GBP 16.95 per person)
Point of interest
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Ipswich Road, Norwich, England, NR4 6EP
  • Carrow Road Stadium
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich Cathedral
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(7 reviews)
  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 132 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 180 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Restaurant
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3.7 out of 5, Good, 583 reviews
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The price is $98
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Total with taxes and fees
Mercure Norwich Hotel

About the neighborhood

Norwich

Seaside stay .You'll find University of East Anglia and Norwich Theatre Royal within 3 miles (5 km) of this hotel. The Forum and Carrow Road Stadium are also within 3 miles (5 km).

What's nearby

  • Norwich Theatre Royal - 5 min drive - 2.0 miles
  • Carrow Road Stadium - 5 min drive - 2.2 miles
  • Norwich Castle - 5 min drive - 2.2 miles
  • University of East Anglia - 6 min drive - 2.5 miles
  • Norwich Cathedral - 7 min drive - 2.6 miles

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Greggs - ‬13 min walk
  • ‪The Farmhouse - ‬4 min drive
  • ‪Trafford Arms - ‬4 min drive
  • ‪The Beehive - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

4-star spa hotel near University of East Anglia
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

  • 119 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 212 sq ft of conference space
  • 20 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

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Holiday Inn Norwich North by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 643 reviews
$95 nightly
The price is $114
Oct 5 - Oct 6
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Frequently asked questions

How close is Holiday Inn Norwich by IHG to the airport?

Holiday Inn Norwich by IHG is 15.6 mi (26-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Norwich by IHG?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich by IHG on Sep 21, 2025 start from $95.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Norwich by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich by IHG.

Does Holiday Inn Norwich by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Norwich by IHG, but full breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Norwich by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Norwich by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3 AM.

Is there free parking at Holiday Inn Norwich by IHG?

This hotel offers free self parking.

Does Holiday Inn Norwich by IHG have a pool?

Holiday Inn Norwich by IHG features an indoor pool and a children's pool.

Does Holiday Inn Norwich by IHG have a restaurant?

Holiday Inn Norwich by IHG is home to Junction Restaurant, which features light fare.

Does Holiday Inn Norwich by IHG have a spa?

This hotel has a spa, which features body treatments, facials, and mani/pedis.

How close is Holiday Inn Norwich by IHG to downtown Norwich?

Holiday Inn Norwich by IHG is 2 mi away from Norwich.

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 854 reviews
Rating 8 - Good. 352 out of 854 reviews
Rating 6 - Okay. 102 out of 854 reviews
Rating 4 - Poor. 30 out of 854 reviews
Rating 2 - Terrible. 18 out of 854 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Shirley, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Jun 2025

8/10 Good

Avril

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.
Stayed 2 nights in May 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointing to find they didn’t have a lift. Also requested an accessible room as requested and we had to manage stairs with baggage. Crazy scenes around dining also because of coach trips. Unable to sit at a proper table as the tables were marked reserved from the early morning. The food we wanted to order was not available either. Breakfast was excellent though. Lots of choices. Really disappointing stay overall.
Stayed 3 nights in May 2025

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, amenities
We opted for the premium room upgrade. This gives you a complementary fridge with 2 pepsi max, a can of water, some crisps and a crunchy chocolate bar. The room had a great view of some broken exercise bikes and some bins. The bed wasn't that comfortable and the bathroom was so large you wouldn't be able to swing a mouse. Not sure how some people would even be able to close the door to access the shower as the door goes inwards towards the toilet. Apart from the disappointment of a premium room being in my view a lower standard than your average 2 star hotel. We was happy with the friendly staff. The hotel location and facilities and the breakfast was great. We didn't complain about the uncomfortable mattress as we only stayed one night and wouldn't stay again.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, room comfort

Ancient TVs

You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.
Stayed 1 night in May 2025

10/10 Excellent

Greg, Berkhamsted

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast quality. All good.
Stayed 1 night in May 2025

10/10 Excellent

nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with the stay all was very good
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service
Only item I did not like were no pathways around hotel
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here. Good bar, food and friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

Stanley

Stayed 2 nights in May 2025

10/10 Excellent

Ancea

Stayed 2 nights in May 2025

10/10 Excellent

Coralie

Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be spending a lot of time here.

Always enjoy it, friendly service and great check-in.
Stayed 1 night in May 2025

6/10 Okay

Zeeshan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Merril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

We had a one night stay. The beds were comfortable and the water was hot and powerful. The bathroom was a bit snugbut im.not complaining. The stay was great value for money. It included dinner and breakfast. Not corden bleu but certainly enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, easy booking and checking in and out
Stayed 1 night in Apr 2025

4/10 Poor

Francis, Onaway

Traveled with family
Disliked: Property conditions & facilities
I reserved a premium room because we were staying 3 days and wanted to be comfortable. The premium rooms were one floor down, no elevator. I walk with a cane and have a heart condition and therefore cannot do steps. The hotel should have premium rooms available on the main level so people like me can enjoy the premium rooms also. Very disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay, staff at check in and for meals couldn’t have been more friendly. Wouldn’t hesitate in staying again. The dinner, bed and breakfast package is also extremely good value.
Stayed 1 night in Apr 2025

6/10 Okay

ZAKARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Duncan

Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great value for money room
Stayed 2 nights in Apr 2025