Heart of Niagara Falls
A stay at this hotel places you within half a mile (1 km) of White Water Walk and 3 miles (5 km) of Fallsview Casino. Horseshoe Falls and American Falls are also within 3 miles (5 km).
This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.
Free WiFi, LCD TVs
In addition to LCD TVs with cable channels, the 108 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and ironing boards are also available. Housekeeping is available on request.
Jan 3, 2020 by Management
Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry that our efforts fell short of your expectations in some areas. The information that you have graciously provided will be put to good use and we will improve our performance in the future. We hope that if your travels bring you back to Niagara Falls, you’ll give us another opportunity to welcome you back to our property.
Nov 10, 2019 by Management
Thank you for your review. We're happy to hear you were pleased with your stay at Ramada by the River. We appreciate your feedback, and look forward to your return to our hotel.
Sep 27, 2019 by Management
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.
Sep 20, 2019 by Management
Thank you for your review. We appreciate your feedback, and look forward to your return to our hotel.
Sep 15, 2019 by Management
Thank you for taking the time to review our hotel, Ramada by the River, we do apologize about the difference in the whirlpools. We are undergoing renovations to have the old tubs in to the new jetted soak-er tubs. We hope for an opportunity to welcome you again soon!
Aug 31, 2019 by Management
Thank you for taking the time to share your recent experience. We appreciate your feedback and are pleased you enjoyed your stay with us. We look forward to being able to welcome you back in the future.
Aug 12, 2019 by Management
We appreciate you taking the time to share your rating from your recent stay with Ramada by the River. We have shared your rating with our entire team. We hope to have a future opportunity to welcome you back.
Aug 7, 2019 by Management
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with comfort and hospitality. We hope that if your travels bring you back to Niagara, you’ll give us another opportunity to serve you and make it right.
Jul 30, 2019 by Management
Thank you for rating your recent experience. We appreciate your comments are have shared your rating with our entire team. We do hope to have an opportunity to serve you better in the future.
Jul 29, 2019 by Management
Thank you for your review! We appreciate your feedback and apologize for any confusion regarding our location, parking and in room amenities. We strive to be as transparent as possible on our booking pages, and will pass your feedback on to our marketing team to lessen any potential confusion for our guests. Since the change from the old hotel brand these items are no longer available, complementary breakfast and parking, Thank you again for your review; we hope to see you again on your next trip to Niagara Falls!
The following facilities or services will be unavailable from September 27 2020 to March 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Ramada by Wyndham Niagara Falls by the River offers its guests an indoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Ramada by Wyndham Niagara Falls by the River. For a fee, parking is available. This 3-star Niagara Falls hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Ramada by Wyndham Niagara Falls by the River offers 108 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Ramada by Wyndham Niagara Falls by the River has a restaurant on site.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.