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4.3 out of 5

"Clean, spacious room. Very quiet for our stay. Goodie bag on arrival. Very close to Clifton Hill and many restaurants. Beds quite firm but relatively ... " More

By a verified traveler on Sat 29 Aug 2020

Hotel Description

Hotel near Fallsview Indoor Waterpark in Niagara Falls

In entertainment district

Within a 5-minute walk of this Niagara Falls hotel, you'll find Fallsview Indoor Waterpark and Casino Niagara. Also, Bird Kingdom is within half a mile (1 km) and Skylon Tower is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free Internet, cable TV

The 108 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$43* Per night/room Nov 1 - Nov 2

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Niagara Falls, ON ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Niagara Falls, ON

Everyone (13) Couples (2) Family (5)
5 out of 5
The room was comfortable and heard zero noise from hallway!! Was able to get a good night sleep with no interruptions. Spacious breakfast area.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We're thrilled to hear that you were able to enjoy a good nights sleep while visiting us in Niagara Falls and that you enjoyed the complimentary breakfast buffet. We can't wait to have you stay again soon.

5 out of 5
Great experience from check in, breakfast, accommodate late check out. Thank you

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 24, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We're thrilled to hear that you enjoyed your experience with us while visiting Niagara Falls and that the breakfast buffet worked well for you. We can't wait to have you visit again soon.

5 out of 5
Everything was great other than hard mattress oh, and dining room tables could have been cleaned more often. Thank you! We enjoyed our stay 😋

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 13, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We're glad to hear the hotel met your expectations and you enjoyed your stay. We are saddened to learn that you felt the mattresses were not comfortable. We understand the importance of a goodnight sleep while travelling and we appreciate the feedback you have provided. We hope to invite you back to stay with us again and further exceed your expectations.

5 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 11, 2019 by CIS Guest Services

Thank you for taking the time to rate your stay. We're delighted to hear the you enjoyed the hotel and we can't wait to see you again soon.

5 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 31, 2019 by CIS Guest Services

Thank you for taking the time to rate your stay with us. We're glad to see you enjoyed the hotel and we hope to have you stay with us again soon.

4 out of 5
Nice and clean, close to restaurants and stores. Just walj 10 to the Niagara fall.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 31, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We're glad to hear the hotels cleanliness as well as proximity to restaurants and local attractions worked well for you. We can't wait to have you visit again soon.

5 out of 5
Good , clean, beds very comfy, close to main sreet, shopping

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 23, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We are happy to hear the hotels cleanliness, comfortable beds and convenient location met your expectations. We hope to have you visit again soon.

4 out of 5
Great location. Strange smells in hallways and elevators. Pool area was sloppy and a turn off.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by CIS Guest Services

Thank you for taking the time to write a review. We're glad to hear the hotels convenient location worked well for you. We appreciate the feedback you have provided. We do hope to see you again soon.

4 out of 5

Posted by on May 10, 2019

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Comment from Hotel Management

May 12, 2019 by CIS Guest Services

Thank you for taking the time to rate your recent stay with us. We're thrilled to see you enjoyed your time at the hotel and we can't wait to see you again soon.

2 out of 5
We have stayed here before and loved our experience this time it was rather inconvenient...the lobby is under construction, they didn't have bath soap available to get so they gave us face bars, the breakfast which was pretty good last time was nasty... honestly not the most enjoyable experience.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 3, 2019 by CIS Guest Services

Thank you for taking the time to write us a review and share your experiences. We are saddened to hear that the hotel did not live up to your expectations this time around. Please accept our apologies as this is not the level of service we have become known for. We have noted these concerns and will address these issues with the appropriate departments to ensure we are delivering an exceptional experience. We do hope to have you return and have the chance to redeem ourselves.

About the Country Inn & Suites by Radisson, Niagara Falls, ON

Location 5525 Victoria Ave, Niagara Falls, ON L2G3L3

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Country Inn & Suites by Radisson, Niagara Falls, ON offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Niagara Falls, ON. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Niagara Falls hotel is smoke free.

  • 108 guestrooms or units
  • 7 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (124.3 km / 77.2 mi)
  • Train station: Niagara Falls Station (2.4 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Niagara Falls, ON offers 108 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Niagara Falls ON
  • Country Inn Carlson Niagara Falls ON
  • Country Inn Niagara Falls
  • Country Inn & Suites Niagara Falls Hotel Niagara Falls
  • Niagara Falls Country Inn
  • Country Inn And Suites Niagara Falls
  • Country Inn & Suites by Radisson, Niagara Falls, ON Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.