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The Brock Niagara Falls Fallsview, Tapestry by Hilton

3.5 star property
3.5-star spa hotel near Casino Niagara

Choose dates to view prices

Photo gallery for The Brock Niagara Falls Fallsview, Tapestry by Hilton

3 restaurants, breakfast served
Royal Room, 1 Queen Bed (Falls View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Lobby
Sauna, body treatments, hydrotherapy, aromatherapy, hot stone massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
5685 Falls Avenue, Niagara Falls, ON, L2E 6W7
  • Place, Casino Niagara
    ‪2 min walk‬
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

Two Queen Suite with Falls View

  • Sleeps 4

View all photos for Queen Suite

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Queen Suite

  • Sleeps 2

View all photos for Superior Queen Room With Falls View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Queen Room With Falls View

  • Sleeps 2

View all photos for Superior Queen Suite With Falls View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Queen Suite With Falls View

  • Sleeps 2

Two Queen Room with Partial Falls View

  • Sleeps 4

View all photos for Queen Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Queen Room with Falls View

  • Sleeps 4

View all photos for Wheelchair Accessible Traditional Queen Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Wheelchair Accessible Traditional Queen Room

  • Sleeps 2

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Falls View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Falls View)

7.6 out of 10
Good
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Marilyn Monroe)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Marilyn Monroe)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed, Balcony (Royal Falls View)

View from room

Royal Room, 1 King Bed, Balcony (Royal Falls View)

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed (Falls View)

Royal Room, 1 King Bed (Falls View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Royal Room, 1 King Bed (Falls View)

9.6 out of 10
Exceptional
(7 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Whirlpool tub w Falls View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Whirlpool tub w Falls View)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Studio Suite, 1 Queen Bed (Royal)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Royal Studio Suite, 1 Queen Bed (Royal)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Falls View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Falls View)

  • 250 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Room, 1 Queen Bed, Balcony (Royal Falls View)

View from room

Royal Room, 1 Queen Bed, Balcony (Royal Falls View)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Twin Beds (Marilyn Monroe)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Twin Beds (Marilyn Monroe)

  • 700 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Room, 1 Queen Bed (Falls View)

Royal Room, 1 Queen Bed (Falls View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Royal Room, 1 Queen Bed (Falls View)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Falls View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Falls View)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner (Falls View)

Suite, 2 Queen Beds, Corner (Falls View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Corner (Falls View)

  • 700 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Falls View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Falls View)

7.4 out of 10
Good
(11 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Falls View)

Room, 2 Queen Beds (Partial Falls View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Partial Falls View)

7.2 out of 10
Good
(11 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (King George)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed (King George)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Queen Elizabeth)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed (Queen Elizabeth)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room 1 King bed

  • Sleeps 2

1 King Standard Balcony Niagara Falls View

  • Sleeps 2

1 King Standard Jetted Tub Niagara Falls View

  • Sleeps 2

2 Double Standard Walk In Shower

  • Sleeps 4

Standard Two Double Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

View all photos for 2 Bedroom 2 Queen Suite

In-room safe, laptop workspace, blackout drapes, iron/ironing board

2 Bedroom 2 Queen Suite

  • Sleeps 6

View all photos for Niagara Falls View Premium King Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Niagara Falls View Premium King Room

  • Sleeps 2

View all photos for 1 King Standard Niagara Falls View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

1 King Standard Niagara Falls View

  • Sleeps 2

View all photos for 2 Bedroom Suite Niagara Fallsview

In-room safe, laptop workspace, blackout drapes, iron/ironing board

2 Bedroom Suite Niagara Fallsview

  • Sleeps 4

Deluxe King Room With Falls View

  • Sleeps 2

1 King Balcony Falls View

  • Sleeps 2

King Fallsview Corner Suite With Living Room

  • Sleeps 2

King Room With Whirlpool-Falls View

  • Sleeps 2

View all photos for 1 Queen Studio Suite Floor To Ceiling Window

In-room safe, laptop workspace, blackout drapes, iron/ironing board

1 Queen Studio Suite Floor To Ceiling Window

  • Sleeps 2

1 Queen Falls View Studio Suite

  • Sleeps 4

Room With 1 Queen Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Queen Fallsview Corner Suite With Living Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

1 Queen Balcony Falls View

  • Sleeps 2

Queen Fallsview Corner Suite With Balcony

  • Sleeps 2

2 Queens Deluxe Falls View

  • Sleeps 4

2 Queens Corner Falls View Suite

  • Sleeps 6

Family Room With Two Queen Beds

  • Sleeps 4

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About the neighborhood

Niagara Falls

Clifton Hill stay.You'll be steps from Casino Niagara and within a 10-minute walk of Queen Victoria Park with a stay at this Clifton Hill hotel. Also, Oakes Garden Theatre is within half a mile (1 km) and Fallsview Casino is within 2 miles (3 km).

What's nearby

  • Oakes Garden Theatre - 2 min walk - 0.1 miles
  • Casino Niagara - 2 min walk - 0.1 miles
  • Clifton Hill - 3 min walk - 0.2 miles
  • Fallsview Indoor Waterpark - 3 min walk - 0.2 miles
  • Niagara SkyWheel - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪IHOP - ‬4 min walk
  • ‪The Dhaba Restaurant - ‬6 min walk
  • ‪Boston Pizza - ‬5 min walk
  • ‪Wendy's - ‬6 min walk

About this property

The Brock Niagara Falls Fallsview, Tapestry by Hilton

3.5-star spa hotel near Casino Niagara
The Brock Niagara Falls Fallsview, Tapestry by Hilton offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A casino, a fitness center, and a sauna are also featured at The Brock Niagara Falls Fallsview, Tapestry by Hilton. For a fee, parking is available.

This 3.5-star Niagara Falls hotel is smoke free.

  • 237 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Casino
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Brock Niagara Falls Fallsview, Tapestry by Hilton offers 237 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Christienne Fallsview Spa has 3 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

4 restaurants, dinner served, Brazilian cuisine
Hilton Niagara Falls/Fallsview Hotel & Suites
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, 13,302 reviews
$138 nightly
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Feb 19 - Feb 20
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CAD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CAD 29.95 for adults and CAD 14.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 1,400 slot machines
  • 30 gaming tables
  • Casino (95,000 square feet of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Sportsbook
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night
  • Resort fee: CAD 28.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 29.95 for adults and CAD 14.95 for children
  • Covered self parking fee: CAD 45 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Brock Niagara Falls Fallsview
The Brock Niagara Falls Fallsview, Tapestry by Hilton Hotel

Frequently asked questions

How close is The Brock Niagara Falls Fallsview, Tapestry by Hilton to the airport?

The Brock Niagara Falls Fallsview, Tapestry by Hilton is 10.1 mi (24-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Brock Niagara Falls Fallsview, Tapestry by Hilton?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at The Brock Niagara Falls Fallsview, Tapestry by Hilton on Mar 20, 2026 start from $100.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Brock Niagara Falls Fallsview, Tapestry by Hilton have an airport shuttle?

Airport shuttle services are not available at The Brock Niagara Falls Fallsview, Tapestry by Hilton.

How close is The Brock Niagara Falls Fallsview, Tapestry by Hilton to the beach?

This hotel is 14.4 mi (21-min drive) from Lakeside Park Beach.

Does The Brock Niagara Falls Fallsview, Tapestry by Hilton offer free breakfast?

Free breakfast isn’t provided at The Brock Niagara Falls Fallsview, Tapestry by Hilton, but buffet breakfast is offered for a fee of CAD 29.95 for adults and CAD 14.95 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at The Brock Niagara Falls Fallsview, Tapestry by Hilton?

During your stay you can enjoy the 95000 square-foot casino on site, featuring 1400 slot machines, 30 gaming tables, and a sportsbook.

What time is check-in at The Brock Niagara Falls Fallsview, Tapestry by Hilton?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Brock Niagara Falls Fallsview, Tapestry by Hilton?

Free parking is not available at this hotel. Self parking is available for CAD 45 per day.

Does The Brock Niagara Falls Fallsview, Tapestry by Hilton have a pool?

The Brock Niagara Falls Fallsview, Tapestry by Hilton features an indoor pool.

Does The Brock Niagara Falls Fallsview, Tapestry by Hilton have a restaurant?

Yes, there are 3 restaurants on site.

Does The Brock Niagara Falls Fallsview, Tapestry by Hilton have a spa?

Pamper yourself with a day at Christienne Fallsview Spa, where you can enjoy massages, body scrubs, and aromatherapy.

How close is The Brock Niagara Falls Fallsview, Tapestry by Hilton to downtown Niagara Falls?

The Brock Niagara Falls Fallsview, Tapestry by Hilton is 0.1 mi away from Niagara Falls.

The Brock Niagara Falls Fallsview, Tapestry by Hilton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 541 reviews
Rating 8 - Good. 121 out of 541 reviews
Rating 6 - Okay. 94 out of 541 reviews
Rating 4 - Poor. 34 out of 541 reviews
Rating 2 - Terrible. 54 out of 541 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Emmanuella

Traveled with partner
Liked: Cleanliness, amenities
Everything was so perfect and the staff especially Raiji is so kind and helpful. By the same way the dinner to the steakhouse was very nice too and the service staff were really friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Once again my stay was fantastic...the young gentleman on desk was perfect in his role..extremely friendly.....beautiful room and again great breakfast and service....my waitress Pemi is a wonderful ambassador for your Hotel...thanks and see you all soon
Stayed 1 night in Nov 2025

10/10 Excellent

Nongnapat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big room, clean and staff is friendly
Stayed 1 night in Nov 2025

6/10 Okay

Milee

Stayed 1 night in Nov 2025

10/10 Excellent

Perla

Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and quick
Stayed 1 night in Nov 2025

8/10 Good

Shaneika

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Would recommend
Stayed 1 night in Nov 2025

6/10 Okay

Lumei

Traveled with family
The room has a view of the waterfall, but there’s a lot of dust on the window glass. The room is a bit old, but the bed is clean and comfortable. The breakfast is also very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Great staff who were very accommodating
Stayed 2 nights in Nov 2025

2/10 Terrible

Irim

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was very good. The rooms were ridiculously small. Very congested. Had to checkout immediately upon arrival due to small room. The swimming pool was under construction. The tea room was excellent. Very pricy but very worth it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Jaslin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from our room of the falls. Beautiful decor and artwork. The staff were amazing and kind; very family friendly. We didn’t want to leave! Highly recommended.
Bathroom
Falls view room
Our floor waitroom
Falls view from restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I stayed in a balcony suite on the 11th floor and are we glad we did because we had the honor of meeting and getting to know Sue in housekeeping and what an amazing opportunity she gives us to get to know her. When we travel we like to take the time to speak with the locals from the hotels to the restaurants to the lil mom & pop joints that we always manage to find so this trip was no different and are we glad we did because every one we encountered was amazing.. so thank you to Sue & Adrian P for giving us a true Canadian experience.. Mr & Mrs.Diaz room 1115
Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and i had a fantastic time staying at The Brock. This place is a must stay while in Niagara. The balcony views were so unbelievable. The room was spotless and the staff was incredible. Especially Sue from housekeeping. She took the time to speak with us and always asked if we needed anything.
Stayed 4 nights in Oct 2025

2/10 Terrible

Marc Anthony

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a Couple of things i find upsetting. The air conditioning in the room isn't working. The toilet isn't fully secured to the ground so it moves when you get up and sit down, Somewhat dangerous. Broken window locks. There is a resort fee which seems odd considering the pool Is under construction... No smoke detecters.
No smoke detectors
Broken window hinge
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent, the view outstanding, listening to the falls all night Awesome. Well worth the trip, service was amazing. Thank you,
What a great view, 👍
Stayed 2 nights in Oct 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This stay was very disappointing and, at times, discriminatory. My mother and I are disabled, and there was no accessible entrance to the hotel — only stairs — which was painful and extremely difficult for us. The first room we were given had construction workers and builders right outside the window, and we had to move to another room by ourselves, carrying all our luggage, even though the staff knew about our disabilities. I lost a lot of time complaining and fighting for my rights as a customer, instead of enjoying my trip. Later, the last night and the last morning, there was no hot water, and we had to wait for someone to come and fix the shower. Really unacceptable for a Hilton. However, I want to say something positive: the breakfast staff — Pamela, Sandra, and Zlatko — were absolutely wonderful. They were kind, friendly, and truly made our mornings better. I even left tips because they made me happy during a very stressful stay. The cleaning lady was also very professional and respectful, although I didn’t get her name. Sadly, even with the kindness of those employees, the overall experience was painful, stressful, and discriminatory for disabled guests. I expected much better from a Hilton.
Stayed 4 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Room is great...view is phenomenal...great staff....Aaron was fantastic at front desk..excels at his job....highly recommend The Brock.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful experience and I will revisit
Stayed 4 nights in Oct 2025

6/10 Okay

De

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Room was great and the daily service to straighten and clean up did awesome.
Stayed 4 nights in Oct 2025

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good customer service, clean room.
Stayed 6 nights in Oct 2025

8/10 Good

Asha, Mayaro

Traveled with family
Liked: Cleanliness
Room drapes need to be able to close; to allow a person to sleep is they so wish. Also work was ongoing next door and I was unable to close the blinds and take a nap
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Stayed 2 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have a balcony but enjoyed the view from our window. The drinks were fine
Stayed 2 nights in Oct 2025