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 Niagara Falls •1 Room
 Niagara Falls • 1 Room
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The Falls Hotel & Inn

2.5-star property
5657 Victoria Ave, Niagara Falls, ON 1-855-201-7819
3.8 out of 5
Good!
See all 5 travelocity Reviews

"Newly renovated, very questionable. We had to put cardboard between the front window to stop it from rattling. For the price, however, we can't comp ... " More

By a verified traveler on Sun 12 Mar 2023

Points Of Interest

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Hotel Description

Hotel near Casino Niagara in Niagara Falls

City center stay

Steps from the hotel, you'll find Casino Niagara and Clifton Hill. Queen Victoria Park and Fallsview Indoor Waterpark are also within half a mile (1 km).

Dining, sauna

A restaurant and an indoor pool are featured at this hotel. Enjoy the sauna and perks like free WiFi. Self parking, a lobby fireplace, and express check-out are also offered.

Basic Double Room, 2 Double Beds, Courtyard Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$66* Per night/room Jun 4 - Jun 5

Basic Double Room, 1 Double Bed, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Queen Partial View of the Falls

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Courtyard Area

Bed Count 4 Full Beds Maximum Occupancy 6 Max

Tower, Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Double Beds - Exterior Entry Courtyard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Falls Hotel & Inn ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Falls Hotel & Inn

Everyone (1) Couples (2) Family (1)
5 out of 5
Everything

Posted by on Feb 18, 2023

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Comment from Hotel Management

Feb 18, 2023 by General Manager

Thank you for taking the time to share this feedback with us. We very much appreciate it and look forward to welcoming you back in the future.

4 out of 5

Posted by on Oct 7, 2022

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2 out of 5
I like It was close to fall. Towels was very old and discolored.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 16, 2022 by Jackie Gaitan

We are very sorry to hear that we did not meet your expectations during your stay.

4 out of 5
Check in staff was very cheerful and friendly-I’m sorry that I did not get her name but such excellent customer service. Also the lady who was in charge of parking- saw her helping an elderly couple -she went to flag a taxi for them . She was also very nice and helpful

Posted by on Aug 18, 2022

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Comment from Hotel Management

Aug 18, 2022 by General Manager

Thank you for your kind review of our property and staff based on your recent stay with us . We greatly appreciate your feedback and look forward to seeing you again.

4 out of 5
Newly renovated, very questionable. We had to put cardboard between the front window to stop it from rattling. For the price, however, we can't complain. I have a swollen wrist from a bite that started on Sat. I am praying it's not from bed bugs.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 15, 2023 by General Manager

Thank you for taking the time to share this experience with us. Please never hesitate to let the front desk know if there are any issues with your reservation so that we may offer a resolution or assist with a room move to ensure you are happy with your accommodation.

About the The Falls Hotel & Inn

Location 5657 Victoria Ave, Niagara Falls, ON L2G 3L5

Property Features

There's a restaurant on site. WiFi is free in public spaces. The Falls Hotel & Inn offers its guests an indoor pool and a sauna. Tour/ticket assistance, multilingual staff, and concierge services are also featured at The Falls Hotel & Inn. For a fee, parking is available. This Niagara Falls hotel is smoke free.

  • 138 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Falls Hotel Inn Niagara Falls
  • Falls Hotel Inn
  • Falls Niagara Falls
  • The Falls Hotel & Inn Hotel
  • The Falls Hotel & Inn Niagara Falls
  • The Falls Hotel & Inn Hotel Niagara Falls

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.