"Newly renovated, very questionable. We had to put cardboard between the front window to stop it from rattling. For the price, however, we can't comp ... " More
City center stay
Steps from the hotel, you'll find Casino Niagara and Clifton Hill. Queen Victoria Park and Fallsview Indoor Waterpark are also within half a mile (1 km).
A restaurant and an indoor pool are featured at this hotel. Enjoy the sauna and perks like free WiFi. Self parking, a lobby fireplace, and express check-out are also offered.
Feb 18, 2023 by General Manager
Thank you for taking the time to share this feedback with us. We very much appreciate it and look forward to welcoming you back in the future.
Sep 16, 2022 by Jackie Gaitan
We are very sorry to hear that we did not meet your expectations during your stay.
Aug 18, 2022 by General Manager
Thank you for your kind review of our property and staff based on your recent stay with us . We greatly appreciate your feedback and look forward to seeing you again.
Mar 15, 2023 by General Manager
Thank you for taking the time to share this experience with us. Please never hesitate to let the front desk know if there are any issues with your reservation so that we may offer a resolution or assist with a room move to ensure you are happy with your accommodation.
There's a restaurant on site. WiFi is free in public spaces. The Falls Hotel & Inn offers its guests an indoor pool and a sauna. Tour/ticket assistance, multilingual staff, and concierge services are also featured at The Falls Hotel & Inn. For a fee, parking is available. This Niagara Falls hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Falls Hotel & Inn offers 138 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Remington`s of Niagara - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Recreational amenities at the hotel include an indoor pool and a sauna.
Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.