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"Everything was great, with the exception of some extra pillows and mattress that made it difficult to sleep. " More

By a verified traveler on Tue 05 Dec 2017

Hotel Description

4.5-star luxury hotel near One World Trade Center

City center retreat

Within a 10-minute walk of this Manhattan hotel, you'll find Wall Street and One World Trade Center. National September 11 Memorial and New York Stock Exchange are also within half a mile (1 km).

Business services

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. A terrace, limo/town car service, and WiFi in public areas are also on offer.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and pillow menus, the 217 guestrooms offer thoughtful touches like bathrobes and slippers. Flat-screen TVs come with cable channels, and other amenities include WiFi and iPod docks.

Wonderful Room, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room Dec 22 - Dec 23

Spectacular Room, Room, 1 King Bed, View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cool Corner Room, Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, Room, 2 Double Beds, View, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fabulous Room, Room, 1 King Bed, View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

W New York - Downtown ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W New York - Downtown

Everyone (10)
4 out of 5

Posted by on Mar 24, 2019

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5 out of 5

Posted by on Feb 3, 2019

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5 out of 5
Everything was great, with the exception of some extra pillows and mattress that made it difficult to sleep.

Posted by on Dec 5, 2017

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3 out of 5
Cons: Bring back coffee in the room -- if it is a matter of cost, then charge for it along with the $7 potato chips. One of the lamps in the room was broken
At one point, I was using internet in the lobby (at 2am) and was told by two different people that I would have to leave so staff could clean -- because they don't want to clean around guests. I've never been to a hotel that closes the lobby, regardless of time of day or night.

Posted by on Jul 18, 2017

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5 out of 5

Getaway for weekend

Nice view, lounge was nice needs more music and fun but overall great

Posted by on Jun 6, 2017

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2 out of 5

Good location but way too noisy

The hotel has a club open on the lobby level and the music was pounding until well past midnight. My room was 4 floors above it and I couldn't sleep. The room was expensive even for NY standards but I felt like I was staying in a motel for spring break. Extremely dissapointing. I would never stay there again. Staff was unapologetic as well.

Posted by , from E on Jun 27, 2016

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4 out of 5

Nice hotel very close to the World Trade Center

Pros: Its location
Cons: nothing
Location: The World Trade Center, you arrive before the crowds
Centrally located , great staff, and very clean. Room was a little small, but, most rooms in NYC are. Great deal on Travelocity.

Posted by , from Boston, MA on Oct 26, 2015

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4 out of 5

Nice but needs some repairs

Cons: The bathroom repairs and mild mold in the shower
Location: Freedom Tower and Starbucks
The room had a very nice view and the decor was very updated and modern, really liked that. The bathroom toilet paper holder had no stopper and kept coming off the rack onto the floor. The towel rack was broken but it still worked, the other towel for the hand towels was loose also. Other than that a pleasant experience.

Posted by on Oct 19, 2015

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2 out of 5

comedy of errors

Pros: The hotel is designed beautifully, its a cool space-age design, its comfortable, and great views of the WTC.
Cons: the staff needs to talk to one onanother! the lefthand doesn't know what the right is doing
Location: World Trade Center
No hot water, (or even warm) on the day I arrived. They forgot to deliver my roomservice breakfast order. They didn't follow though on promised goods to make up for their shortcomings. They put not one but two wrong number calls through to my room at 3:30am. And after they gave me a late checkout to make up for the lost sleep from the calls, they called up to the room to find out when I planned on checking out, rushing me to be out 2 hours earlier than the late checkout. Management did seem nice and seemed to want to make things right, however, it seems no one talks with eachother so no one know what needs to be done or If anyone followed through. Two managers spoke with me while I was still checked in. Both were embarrassed by what had happened but neither followed up as they said they would. I received a concerned email from the Director of rooms, Temara but its been 72 hours since I responded and the W hotel has failed to respond again.

Posted by , from San Diego on Feb 19, 2015

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About the W New York - Downtown

Location 8 Albany Street, New York, NY 10006

Property Features

Public spaces have WiFi for a fee. A 24-hour business center and limo/town car service are available. You can enjoy a drink at the bar/lounge. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury W New York - Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 58 levels
  • Built in 2010
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (35.3 km / 21.9 mi)
  • Train station: New York World Trade Center Station (0.6 km / 0.4 mi)
  • Metro station: Rector St. Station (Greenwich St.) (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W New York - Downtown offers 217 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters. A pillow menu is available. 37-inch flat-screen televisions come with cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • Flat-screen television
  • Cable channels
  • First-run movies
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Living Room Bar + Terrace - Onsite cocktail bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 70 per night
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York W Downtown
  • W Hotel New York Downtown
  • W New York Downtown
  • w New York - Downtown Hotel New York City
  • Hotel W New York Downtown
  • W New York - Downtown Hotel
  • W New York - Downtown New York
  • W New York - Downtown Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
url importing https://www.travelocity.com/New-York-Hotels-W-New-York---Downtown.h3481640-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.