4.3 out of 5

"Picked the Stewart Hotel through Travelocity for my first ever trip to New York -- celebrating 60th birthday. I did well -- Great location for us in m ... " More

By a verified traveler on Fri 23 Jun 2017

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Hotel Description

A family-friendly stay in the heart of Manhattan awaits you at Stewart Hotel. Within steps you'll find Madison Square Garden and Macy's within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

TVs with cable channels are featured in all 618 rooms, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, free weekday newspapers, video-game consoles, and safes are available.

The restaurant, Niles, serves international cuisine. Other amenities include a fitness center, WiFi in public areas, and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also valet parking, along with the convenience of an area shuttle.

Attractions within a 15-minute walk of this 4-star Central New York City hotel include Empire State Building and Times Square.

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom-Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Stewart Hotel ratings based on 235 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

First Trip to NYC -- Ever!

Pros: Location, staff, great older/classic building, pricing.
Cons: Would have liked a hand towel holder on the wall in the bathroom. It ended up on the sink, and sometimes...on the floor.
Location: Great coffee/breakfast/lunch spots close by. About one mile to Times Square, less than that to Empire State Building. Cabs always easily available.
Picked the Stewart Hotel through Travelocity for my first ever trip to New York -- celebrating 60th birthday. I did well -- Great location for us in midtown, walkable to many of the spots we wanted to see. Staff was friendly and helpful, from the doorman to the front desk personnel to the housekeeping staff we met in the hallways. It was beautiful, older property with essential updates -- really said "New York" to me.

Posted by , from Moorhead, MN on Jun 23, 2017

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Comment from Hotel Management

Jun 27, 2017 by Ryan

Thank you for choosing The Stewart Hotel to celebrate your 60th birthday! We hope you and your family come back for more celebrations.

5 out of 5

Great NYC experience

Pros: It had character instead of being a cookie cutter environment.
Cons: Better way to access the 24 hour mini store in lobby durin time desk staff is busy.
Location: Madison square garden and penn station just across the street. Great shopping and food within a few blocks.
From the beautiful lobby to the super nice and attentive staff, our visit was wonderful. The room was a cool oasis during an unseasonable heat wave.

Posted by , from dallas tx on Jun 19, 2017

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Comment from Hotel Management

Jun 25, 2017 by Eugy

We appreciate you taking the time to leave us your positive feedback! Our team at the Stewart Hotel always strives to provide the best customer service in the Big Apple and we are excited to hear that we were able to achieve the Stewart Standard! With that said, we are constantly looking for ways to make accessing all of our hotel facilities a little easier and more efficiently and will make a note of your comment regarding the corner store. We hope that the next time you are in NYC, we can again be your cool oasis after a day of sightseeing! Safe travels!

4 out of 5

Yes I recommend!

Centrally located, great price, very comfortable!

Posted by , from S on May 1, 2017

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Comment from Hotel Management

May 4, 2017 by Stewart Hotel Reputation Manager

Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We would like to know what more we could have done to make your stay a perfect 10! I hope that you allow us a second opportunity so that we can make the Stewart Hotel your hotel of choice in NYC.

4 out of 5

Great Location

Pros: The rooms are very spacey for New York and at great price! Great for our family of five. I also like that you couldn't use the elevators with a key.
Cons: Better water pressure but that's not a big deal,
Location: Madison Square Gardens and Penn Station is just across the street, Macy+HM one block away, Time Square 11 blocks and the subway is very close
Prom service, check in was a breeze and everyone that I dealt (staff) was extremely nice and helpful.

Posted by , from DC on Apr 27, 2017

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Comment from Hotel Management

May 4, 2017 by Stewart Hotel Reputation Manager

Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We would like to know what more we could have done to make your stay a perfect 10! I hope that you allow us a second opportunity so that we can make the Stewart Hotel your hotel of choice in NYC.

4 out of 5

A great experience at Stewart Hotek

Jenny at the front desk was wonderful. We had 2 rooms in our reservation - both exceeded our expectations. We had a beautiful outside patio off our room - but oddly, no patio chairs or anything on it so we couldn't use it. The room was large by NYC standards, and quite comfortable. I noticed the air vents had thick dust on them, which kind of grossed me out a bit. The bathroom felt kind of dirty. (Am I the only one who is so bothered by dirty light switches?) But overall, very comfortable.

Posted by on Apr 20, 2017

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Comment from Hotel Management

May 4, 2017 by Stewart Hotel Reputation Manager

Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We are excited to inform you that we are taking countless opportunities to improve our guestrooms and their overall aesthetic. I hope that you allow us a second opportunity so that we can make the Stewart Hotel your hotel of choice in NYC.

3 out of 5

Okay Hotel - Middle of Everyhting

Pros: The size of the room was great
Cons: Cleaning of the carpets and the A/C system needs and upgrade. 1 window unit for a near 20' long room won't cut it.
Location: Times Square - 7 blocks, Penn Station & the Garden - Across the Street, Subway 1,2,3 - about 3 blocks uptown
My sister and I were in town for a concert at the Garden and we had the Studio Suite. Ok room, but know that this hotel is clearly very dated. The room was ok, not amazing or pleasing. The closet had not been cleaned in quite sometime... and the room had a wet or humid feel to it. No bed bugs, but overall this room is a solid 3.0 in my eyes.

Posted by , from Maryland on Apr 17, 2017

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Comment from Hotel Management

Jun 30, 2017 by Skylar s.

Thank you for your review Michelle. We have shared this with our team to ensure no other guest shares in your same negative room experience. We hope that you provide us with another opportunity to show you the incredible strides we have taken.

1 out of 5

VERY DISAPPOINTED THIS IS NOT A 4 STAR RATING AT A

Pros: NOTHING
Cons: Remodel the hotel to make it look like what they advertise online and dont falsify anything
I was super excited to book a room at this hotel. I always do my research and this had a 4 star rating and when I did my search I make sure it had breakfast included. I never go anywhere and decided to book a room in NYC with my bff so we can go to Imats that weekend. I decided to spend a little extra of my hard earned money in order to get a good room. I started my search with 4 stars and up and breakfast included this one came up. I looked at a ton and rooms and fell in love with this one. I needed a double bed and they had one avaialble there is a section where you can click on the room option and look at the picturse for that specific room. I was very spacious looking and it was supposed to have a great view from your window. I had a tiny tiny room that was dirty and disgusting and a huge ac unit on the window. There were weird stains on the wall. The headboard had a huge stain, the toilet was tiny the size for preschoolers Im not kidding. I closed the door to in the bathroom and there was a huge pee stain on the door which did not slide closed all the way and the sink was broken. We went downstairs to the very noisy lobby and had to wait in line for a long time for the one attendant. We explained the issue and he gave us another room. That room was clean and a little bigger he said it had a great view. The only view I had was a big ac and it was hot and theheater was off. And the bathroom pipes sounded like they were going to explode. I was charged 60 breakfast for 2 peo

Posted by , from CT on Apr 10, 2017

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Comment from Hotel Management

Jun 30, 2017 by Skylar S.

Thank you for the review Esmeralda. We are disappointed in your experience. We have shared your review with our Operations team to ensure no other guest shares this same negative experience.

5 out of 5

Centrally located Manhattan Hotel

Very clean, friendly staff, located next to Penn Station with the A,C,E & 1,2,3 trains & less than a block 34-Herald Square Station with the B, D, F trains giving you access to anything you want to see in NYC!! Highly recommend!!

Posted by on Mar 29, 2017

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4 out of 5

Great location to my venue

Pros: Lobby and location to my venue as well as many other options - close to Penn Station for Subway travel
Cons: Rooms might need some updating but still nicely done.
Location: Had coffee across the street - NOT the Starbucks - and it was great. It was called Gregory's coffee. Had casual dinner at Black Iron Burger - good!
I was in town for the Sweet Sixteen and it was pretty hectic. The staff and team at the hotel were very accommodating and helpful. Zoe always had a smile on her face and wanted to help - as well as many others.

Posted by , from Texas on Mar 27, 2017

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4 out of 5

Great option for any event at MSG

Nice hotel with old style charm. Right across from Madison Square Garden. Very clean.

Posted by on Mar 13, 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have WiFi for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Stewart Hotel. For a fee, parking is available. This 4-star Manhattan hotel is smoke free.

  • 1 building
  • 618 guestrooms or units
  • 28 levels
  • 9 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.2 km / 9.4 mi)
  • Train station: New York Penn Station (0.7 km / 0.4 mi)
  • Metro station: 34 St. - Penn Station (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Stewart Hotel offers 618 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Niles - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 30 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 30 per stay (rates may vary)
  • Self parking fee: USD 45.00-55.00 per night
  • Valet parking fee: USD 70.00-75.00 per night
  • Pet fee: USD 50 per pet, per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Affinia Manhattan
  • Affinia Manhattan Hotel
  • Affinia Manhattan Hotel New York
  • Affinia Manhattan New York
  • Manhattan Affinia
  • Affinia Manhattan Hotel New York City
  • Manhattan NYC-an Affinia hotel New York
  • Manhattan NYC-an Affinia hotel
  • Manhattan NYC-an Affinia New York
  • Manhattan NYC-an Affinia
  • Affinia Manhattan New York City
  • Stewart Hotel New York
  • Manhattan NYC an Affinia hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Promotions

Added Value

Book a stay in any room or rate plan and receive the following amenities (included in the daily resort fee):

USD 10 daily food and drink credit valid at Cupboard or Corner Store (must be redeemed daily); daily Wine Hour during Social Sips from 5 PM to 6 PM; wireless Internet access for all devices; unlimited package handling and storage prior to and during your stay; business services, including printing; local and domestic long-distance calls; 24-hour access to the fitness center; access to bikes (where applicable); and concierge services.


Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.