4.3 out of 5

"On a scale of 1-10 i would give a 20. Staff was very eager to make me feel comfortable. Wonderful experience. " More

By a verified traveler on Fri 23 Feb 2018

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Hotel Description

A family-friendly stay in the heart of New York awaits you at Stewart Hotel. Within just a 10-minute stroll, you'll find Penn Station and Macy's. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

TVs with cable channels are featured in all 618 rooms, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, free weekday newspapers, video-game consoles, and safes are available.

The restaurant, Niles, serves international cuisine. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also valet parking, along with the convenience of an area shuttle.

Sights within a 10-minute walk of this 4-star Chelsea hotel include Herald Square and Empire State Building.

Stewart Hotel ratings based on 241 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5
Hotel was decent for the price but definitely could use a lot of repairs and updates. There were also small bugs in the shower.

Posted by on Mar 23, 2018

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5 out of 5

Staff was wonderful

On a scale of 1-10 i would give a 20. Staff was very eager to make me feel comfortable. Wonderful experience.

Posted by , from Ga on Feb 23, 2018

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5 out of 5

Great value

Fantastic value. I felt like I was in a classic old world N.Y. hotel. The staff was so nice and helpful. Convienient location, nice bar and a Starbucks across the street. It’s my new go to hotel in New York City.

Posted by , from Aquebogue NY on Feb 11, 2018

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5 out of 5

Nice hotel

Overall I had a good stay at the Stewart hotel, in the middle of everything and it was just a great location. Just a couple of things that were off, when we first arrived our room wasn't ready and had to wait an hour but the staff was kind enough to upgrade our room, when we got to the room it was clean expect bathroom toilet and at times our room smelled like cigarettes maybe caused by surrounding rooms? But it was a nice hotel they always cleaned up and made our beds and we felt very comfortable. I will stay here again if I needed to.

Posted by on Jan 26, 2018

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3 out of 5

So so

The room needs some updates especially in the bathroom. Last time I stayed a two the W for the same price and was much more impressed with their facilities.

Posted by , from detroit, mi on Jan 22, 2018

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4 out of 5

Great TRIP

In spite of blizzard we had a GREAT time. Arrived early n room ready . Desk personal helpful n pleasant. However didn't notice until later that we needed towels , soap n trash removed . FYI,d desk and it was taken care of promptly. Great location n nice lobby . Nile restaurant really nice n delicious food. Good prices. Room had plenty of space , beds perfect , lots of closet space . But I think bathroom was an after thought..so tiny . Shower head , low pressure but plenty of hot water, light very low watts . Hallway clean but bad cookin odor from another room..yucky. We will possibly stay there again the price was good n the location for where we wanted to visit ..was super for us. It was still walking distance to Macy's , little Italy , Madison Square Garden , Bryant park n the village. Thanks for adding to a good trip

Posted by , from Texas on Jan 8, 2018

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4 out of 5

First Trip to NYC -- Ever!

Pros: Location, staff, great older/classic building, pricing.
Cons: Would have liked a hand towel holder on the wall in the bathroom. It ended up on the sink, and sometimes...on the floor.
Location: Great coffee/breakfast/lunch spots close by. About one mile to Times Square, less than that to Empire State Building. Cabs always easily available.
Picked the Stewart Hotel through Travelocity for my first ever trip to New York -- celebrating 60th birthday. I did well -- Great location for us in midtown, walkable to many of the spots we wanted to see. Staff was friendly and helpful, from the doorman to the front desk personnel to the housekeeping staff we met in the hallways. It was beautiful, older property with essential updates -- really said "New York" to me.

Posted by , from Moorhead, MN on Jun 23, 2017

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Comment from Hotel Management

Jun 27, 2017 by Ryan

Thank you for choosing The Stewart Hotel to celebrate your 60th birthday! We hope you and your family come back for more celebrations.

5 out of 5

Great NYC experience

Pros: It had character instead of being a cookie cutter environment.
Cons: Better way to access the 24 hour mini store in lobby durin time desk staff is busy.
Location: Madison square garden and penn station just across the street. Great shopping and food within a few blocks.
From the beautiful lobby to the super nice and attentive staff, our visit was wonderful. The room was a cool oasis during an unseasonable heat wave.

Posted by , from dallas tx on Jun 19, 2017

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Comment from Hotel Management

Jun 25, 2017 by Eugy

We appreciate you taking the time to leave us your positive feedback! Our team at the Stewart Hotel always strives to provide the best customer service in the Big Apple and we are excited to hear that we were able to achieve the Stewart Standard! With that said, we are constantly looking for ways to make accessing all of our hotel facilities a little easier and more efficiently and will make a note of your comment regarding the corner store. We hope that the next time you are in NYC, we can again be your cool oasis after a day of sightseeing! Safe travels!

4 out of 5

Yes I recommend!

Centrally located, great price, very comfortable!

Posted by , from S on May 1, 2017

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Comment from Hotel Management

May 4, 2017 by Stewart Hotel Reputation Manager

Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We would like to know what more we could have done to make your stay a perfect 10! I hope that you allow us a second opportunity so that we can make the Stewart Hotel your hotel of choice in NYC.

4 out of 5

Great Location

Pros: The rooms are very spacey for New York and at great price! Great for our family of five. I also like that you couldn't use the elevators with a key.
Cons: Better water pressure but that's not a big deal,
Location: Madison Square Gardens and Penn Station is just across the street, Macy+HM one block away, Time Square 11 blocks and the subway is very close
Prom service, check in was a breeze and everyone that I dealt (staff) was extremely nice and helpful.

Posted by , from DC on Apr 27, 2017

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Comment from Hotel Management

May 4, 2017 by Stewart Hotel Reputation Manager

Thank you for taking the time to share your feedback regarding your recent stay with us at the Stewart Hotel. We would like to know what more we could have done to make your stay a perfect 10! I hope that you allow us a second opportunity so that we can make the Stewart Hotel your hotel of choice in NYC.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Stewart Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 618 guestrooms or units
  • 28 levels
  • 9 conference rooms
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.2 km / 9.4 mi)
  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 28 St. Station (0.2 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Stewart Hotel offers 618 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Niles - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 85.00 per day
  • Resort fee: USD 36.72 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Self parking fee: USD 45.00-55.00 per night
  • Valet parking fee: USD 70.00-75.00 per night
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Affinia Manhattan
  • Affinia Manhattan Hotel
  • Affinia Manhattan Hotel New York
  • Affinia Manhattan New York
  • Manhattan Affinia
  • Affinia Manhattan Hotel New York City
  • Manhattan NYC-an Affinia hotel New York
  • Manhattan NYC-an Affinia hotel
  • Manhattan NYC-an Affinia New York
  • Manhattan NYC-an Affinia
  • Affinia Manhattan New York City
  • Stewart Hotel New York
  • Manhattan NYC an Affinia hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Promotions

Added Value

Book a stay in any room or rate plan and receive the following amenities (included in the daily resort fee):

USD 10 daily food and drink credit valid at Cupboard or Corner Store (must be redeemed daily); daily Wine Hour during Social Sips from 5 PM to 6 PM; wireless Internet access for all devices; unlimited package handling and storage prior to and during your stay; business services, including printing; local and domestic long-distance calls; 24-hour access to the fitness center; access to bikes (where applicable); and concierge services.


Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.