"While the staff was wonderful, the room I was less than impress with. Very small and the hallways were very dark. The ax didn’t work and the room was ... " More
Heart of New York
Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Herald Square. Empire State Building and Broadway are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the area shuttle, self parking, and coffee shop/cafe.
Dec 20, 2022 by Customer Service
Thank you for sharing your feedback, Richard.We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our front desk team moving forward.We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.Xerxes CursetjiGeneral Manager
Sep 26, 2022 by Customer Service
Thank you for taking the time to share your feedback, Rose.It's great that you had a pleasant stay with us. We're happy you enjoyed our friendly and helpful team. However, we're disappointed that your time with us was less than ideal. We regret that you had such challenges with your room size, the lighting in our hallways, and the temperature control system in your accommodation. We care deeply about the satisfaction of our guests, so we'll be sure to address your concerns with our team moving forward.We look forward to hosting you again soon for a more positive experience.Xerxes CursetjiGeneral Manager
Sep 22, 2022 by Customer Service
We appreciate the feedback, Jason.We're happy you enjoyed our location within the city and friendly staff. However, we're disappointed that your stay with us was less than ideal. We regret that the condition and quality of our accommodations didn't meet your expectations. We'll address your concerns with our management team moving forward.We look forward to hosting you again soon for a more positive experience.Xerxes CursetjiGeneral Manager
Sep 18, 2022 by Customer Service
Thank you for taking the time to leave this fantastic review, Brett!We're happy to hear you had such a wonderful experience with us at Stewart Hotel and that you appreciated our prime location. We hope to host you again so we can share yet another unforgettable visit with you.Thank you again for the feedback!Xerxes CursetjiGeneral Manager
Aug 27, 2022 by Customer Service
We appreciate the feedback, Virginia.It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our location and spacious rooms despite the problems you had with our furnishings, cleanliness, and service efficiency. We endeavor to offer the best experience possible and your feedback will help. Thank you.We do hope to see you again soon so we can share a more positive experience with you.Xerxes CursetjiGeneral Manager
Aug 26, 2022 by Customer Service
Thank you for leaving us this wonderful review, Heather!We're thrilled your time at the Stewart Hotel was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!Xerxes CursetjiGeneral Manager
Jul 7, 2022 by Customer Service
Thank you for the amazing rating, Crystal! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Stewart Hotel soon! Thanks again for leaving your feedback! Xerxes Cursetji General Manager
Jun 30, 2022 by Customer Service
We appreciate your feedback, lynda. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests. Xerxes Cursetji General Manager
Apr 30, 2022 by Customer Service
We appreciate the feedback, Adriana. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon. Xerxes Cursetji General Manager
Mar 23, 2022 by Customer Service
Thank you for taking the time to leave this wonderful review, Madelin! We're so glad to hear that you had a positive stay with us at Stewart Hotel! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you. Xerxes Cursetji General Manager
This property is closed from January 4 2023 to January 1 2024 (dates subject to change).
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Stewart Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Stewart Hotel offers 610 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Niles - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
