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Stewart Hotel

4-star property
371 7th Ave, New York, NY 1-855-201-7819
3.0 out of 5
See all 39 travelocity Reviews

"Buenas Instalaciones exelente ubicacion. Habitacion grandes y comodas. Buena atencion del.personal. Mis contras alfombras deben limpiarze un poco mas ... " More

By a verified traveler on Fri 01 Oct 2021

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Hotel Description

4-star hotel near Macy's

Heart of New York

Within a 10-minute walk of this Midtown hotel, you'll find Macy's and Herald Square. Empire State Building and Times Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the area shuttle, self parking, and coffee shop/café.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 610 guestrooms also offer WiFi and Smart TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Jan 4 - Jan 5

Studio Suite with Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One bedroom Suite -2 double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite Double with Kitchen-ADA

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds with Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Stewart Hotel ratings based on 39 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Stewart Hotel

Everyone (8) Couples (4) Family (17)
2 out of 5
The property is so old and it desperately needs updating. Took forever for checkin. When we got to our room, we had issues with our keys working repeatedly. We had only three pillows for the two of us and no blankets or comforters. It took close to 2hrs to get extra pillows and a comforter. I called 4 times and still didn’t get it. I finally went down and stood in another line to try and get these things. There was no cord on the phone in the room, the mini refrigerator didn’t work at all. This hotel for the price was so disappointing. The only thing positive was that it was close to where we had to go.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 20, 2021 by Customer Service

We appreciate your feedback, Janet. Although we are glad to see you enjoyed our hotel's prime location, it's unfortunate you faced some challenges during your time with us. We're disheartened that our amenities and services offered were lacking and that you experienced an extended check-in time. We will be addressing the issues you faced with a lack of pillows and blankets with our housekeeping team. Your room should have absolutely been properly appointed so we apologize for this. We will also inform our engineering team of your malfunctioning mini fridge and lack of cord for your in-room phone. We hope for the chance to host you again soon for a more positive experience. Mark P - Hotel Manager

4 out of 5
Buenas Instalaciones exelente ubicacion. Habitacion grandes y comodas. Buena atencion del.personal. Mis contras alfombras deben limpiarze un poco mas el baño muy pequeño. Otra cosa el.hotel debe informar con anterioridad que debe hacerce un deposito al momento del "Check in" este fue de $300. En general todo bien.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 4, 2021 by Customer Service

¡Gracias por la calificación de 4 estrellas, Héctor! Es un placer saber que le hemos dejado una gran impresión. Estamos ansiosos por volver a verte pronto para poder compartir una experiencia aún mejor contigo en Stewart Hotel. ¡Gracias de nuevo por compartir! ¡Tener un día precioso! Mark P - Hotel Manager

3 out of 5
Location

Posted by on Aug 30, 2021

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Comment from Hotel Management

Sep 1, 2021 by Customer Service

Thank you for sharing your feedback, David! We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon. Mark P - Hotel Manager

1 out of 5
The pictures paint a very different picture… by no means is this a 4 star hotel, 2 star at best. Might as well stay at an extended stay or motel. The room utilizes a chain lock, the nicest part is the kitchen. The bed sheets were clean but the walls and rug and bathroom were falling apart and gross and stained. The a/c was a window unit which was extremely loud and moldy. I tried to shut the a/c off because it was a damp cold in the room aside from the noise, but the rooms are not sound proof and the noise from the street unbearable. I’m from nyc and have stayed in the city, hotels are sound proofed. I even heard gun shots and a police chase. The window didn’t even close all the way so it was better to have the a/c on. We didn’t have the toiletries, towels or toilet paper, and when I called only half of what I asked for was brought up. The lobby is nice as is the staff but honestly you can get a much nicer hotel for the same price and convenient location somewhere else, which is why I checked out after one night and went somewhere else.

Posted by on Aug 18, 2021

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Comment from Hotel Management

Sep 9, 2021 by Customer Service

We appreciate that you took the time to share your feedback. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience. Mark P - Hotel Manager

1 out of 5

Posted by on Aug 10, 2021

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3 out of 5
The Concierge were very friendly and greeted us joyfully but the cleanliness was below par. The floors in the room clearly hadn’t been vacuumed in a while, table tops visible with some sort of sticky substance and the bathroom was dusty and well worn, cracks, chips and stains on the tiles, floors, walls and door. The elevator service was spotty at best, a 10 minute wait or more, we had to take the stairs often. Also, pictures on website were deceiving.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Customer Service

Thank you for the feedback. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our friendly staff, it's unfortunate our accommodations didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon. Mark P - Hotel Manager

1 out of 5
Broken lamp…bulb fell off. Unsafe. Broken furnitures. No hand soap, no shower gel. Don’t let the lobby look fool you!

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 5, 2021 by Khan

Thank you for your feedback.

2 out of 5
Unfortunately the hotel is not what it looks like in the picture. Our room was dirty and smell bad…. The staff did give us another room right away The second room … was better …. But the safe didn’t work…. Phones don’t work, you can’t reach front desk, room service etc The AC is super loud, the tv wasn’t working on day #2 of my stay.. someone came to fix it but it’s an old tv and we couldn’t watch it…. Last, someone open my door at 8 am on my last morning there. Overall not what we expected

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by Edward

We are very sorry to hear about all of the issues that you faced during your time at The Stewart. We will pass this review along to our department heads for further review.

1 out of 5
room dirtiness

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 12, 2021 by Edward

We are very sorry to hear that the cleanliness was not up to your standards. We will be sure to speak to our housekeeping staff about this issue.

5 out of 5
Convenient location to transportation. Staff is extremely friendly and helpful. Room was great, better than expected, & at a great price.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Edward

We are thrilled to hear that you enjoyed your stay, we hope to have you back with us soon.

About the Stewart Hotel

Location 371 7th Ave, New York, NY 10001

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Stewart Hotel. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 610 guestrooms or units
  • 28 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 28 St. Station (7th Av.) (0.2 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Stewart Hotel offers 610 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Niles - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 40.17 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Secured self parking fee: USD 75 per night
  • Secured valet parking fee: USD 85 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Affinia Manhattan
  • Affinia Manhattan Hotel
  • Affinia Manhattan Hotel New York
  • Affinia Manhattan New York
  • Manhattan Affinia
  • Affinia Manhattan Hotel New York City
  • Manhattan NYC-an Affinia hotel New York
  • Manhattan NYC-an Affinia hotel
  • Manhattan NYC-an Affinia New York
  • Manhattan NYC-an Affinia
  • Affinia Manhattan New York City
  • Stewart Hotel New York
  • Stewart Hotel Hotel
  • Manhattan NYC an Affinia hotel
  • Stewart Hotel New York
  • Stewart Hotel Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.