4.4 out of 5

"This is a good place to stay and explore NYC. It is across the street from Bryant Park, a nice place to rest, have coffee and people watch. Next to ... " More

By a verified traveler on Mon 25 Apr 2016

Enter dates to see availability

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$160 per night

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Residence Inn by Marriott New York Manhattan/Times Square ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Good location

Pros: The staff are wonderful here and the breakfast is unusually good with scrabbled eggs, sausage plus the usual yogurt and different types of bread.
Location: A few blocks away at the Port Authority bus terminal, (42nd street and 8th Avenue) you can catch a bus to the airport for $17.
This is a good place to stay and explore NYC. It is across the street from Bryant Park, a nice place to rest, have coffee and people watch. Next to the Park is the NYC library, which is a treat to visit and quite beautiful.

Posted by , from Detroit, MI on Apr 25, 2016

Was this review helpful to you?
Comment from Hotel Management

May 20, 2016 by Guest Relations Manager

Thank you for sharing your wonderful experience at the Residence Inn New York Manhattan/Times Square. We are delighted you had a restful stay at our hotel and that you were impressed with our location close to Bryant Park and other attractions which was perfect for your needs. It is also good to read that you loved our breakfast offerings as well as our friendly associates. It was great to have you here, and we hope to see you again soon. Thomas Gili, Guest Relations Manager

4 out of 5

Convenient location

We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down.  Clean room. Prompt service. We'd stay again.

Posted by , from Woodbridge, VA on Oct 27, 2013

Was this review helpful to you?
5 out of 5

This Hotel was spacious with an exellent buffet breakfast

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Excellent TImes Square location for weekend stay .

Posted by on Nov 15, 2011

Was this review helpful to you?
2 out of 5

Disappointed in property overall, but great location and good price

The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.

Posted by , from Miami Beach on Feb 3, 2011

Was this review helpful to you?
2 out of 5

Experienced traveler

While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a meeting tomorrow morning. This definitely isn't going to happen. Thus, as a general rule, I advise anyone staying here to ask in advance if any construction or other loud noises will occur during sleeping hours. I am more than shocked at the poor and inane service.

Posted by on Dec 16, 2008

Was this review helpful to you?
5 out of 5

Cant wait to go back!!

We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction to Herald Square and all its fabulous shops, just a couple of blocks from the Empire State Building, or walk or cab to Times Square and Broadway. My only complaint is that they need to upgrade the mattresses on the fold out couches, or offer cots.

Posted by on Aug 30, 2008

Was this review helpful to you?
5 out of 5

Friendly & Perfect Location

This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.

Posted by on Jul 9, 2008

Was this review helpful to you?
5 out of 5

Great Stay in Manhattan

My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.

Posted by on May 30, 2008

Was this review helpful to you?
5 out of 5

Great Place to Stay in NYC!!

We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!

Posted by on Jan 8, 2008

Was this review helpful to you?
5 out of 5

What a pleasent surprise!

I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!

Posted by on Mar 27, 2007

Was this review helpful to you?
Comment from Hotel Management

Oct 18, 2014 by

Thank you for your review. The kind words will be passed along.!

About the Residence Inn by Marriott New York Manhattan/Times Square

Location 1033 Avenue Of The Americas, New York, NY 10018

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)