Residence Inn by Marriott New York Manhattan/Times Square

3.5-star property
Avenue Of The Americas, New York, NY 1-855-201-7819
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4.4 out of 5
Excellent!
See all 14 Travelocity Reviews

"This is a good place to stay and explore NYC. It is across the street from Bryant Park, a nice place to rest, have coffee and people watch. Next to ... " More

By a verified traveler on Mon 25 Apr 2016

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Hotel Description

Residence Inn by Marriott New York Manhattan/Times Square places you in the center of New York, within a short 5-minute stroll of popular places like Macy's and New York Public Library. Highlights at this hotel include a restaurant, free buffet breakfast, and in-room kitchenettes.

You can enjoy flat-screen TVs with digital channels, and all 357 soundproofed rooms feature free WiFi, free wired Internet, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and dishwashers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Free weekday newspapers, safes, and hair dryers are also available.

At the hotel's own bar/lounge, you can stop for a drink. 5000 square feet (465 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Free breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Garment District hotel include Times Square and Empire State Building.

Residence Inn by Marriott New York Manhattan/Times Square ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Good location

Pros: The staff are wonderful here and the breakfast is unusually good with scrabbled eggs, sausage plus the usual yogurt and different types of bread.
Location: A few blocks away at the Port Authority bus terminal, (42nd street and 8th Avenue) you can catch a bus to the airport for $17.
This is a good place to stay and explore NYC. It is across the street from Bryant Park, a nice place to rest, have coffee and people watch. Next to the Park is the NYC library, which is a treat to visit and quite beautiful.

Posted by , from Detroit, MI on Apr 25, 2016

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Comment from Hotel Management

May 20, 2016 by Guest Relations Manager

Thank you for sharing your wonderful experience at the Residence Inn New York Manhattan/Times Square. We are delighted you had a restful stay at our hotel and that you were impressed with our location close to Bryant Park and other attractions which was perfect for your needs. It is also good to read that you loved our breakfast offerings as well as our friendly associates. It was great to have you here, and we hope to see you again soon. Thomas Gili, Guest Relations Manager

4 out of 5

Convenient location

We stayed in a large clean studio room for just two nights. It was a good experience but the room wasn't as large as I thought it would be. For example, when the sofa bed is pulled out there isn't any room to walk between it and the full/queen bed in the room. The pull out couch bed was as uncomfortable as we expected it would be, but after our long NY city days, we didn't care. Breakfast was plentiful in options, but so packed with people one of us had to stand to eat. Get there early I guess! Elevators were just as bad; the general advice was to go up to get down.  Clean room. Prompt service. We'd stay again.

Posted by , from Woodbridge, VA on Oct 27, 2013

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5 out of 5

This Hotel was spacious with an exellent buffet breakfast

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Excellent TImes Square location for weekend stay .

Posted by on Nov 15, 2011

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2 out of 5

Disappointed in property overall, but great location and good price

The check in process was pretty average, but with unfriendly front desk attendants. The hallway was dirty on the floor that I was staying on...both trash on floor and carpet was dirty. Great location and good price, but below my expectations and below what I have experienced at other Marriott properties.

Posted by , from Miami Beach on Feb 3, 2011

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2 out of 5

Experienced traveler

While the decor, aesthetics, and general reception are great, the customer service and professionalism from the front desk is completely sub-par and below standard for any hotel within this price per night range. I was completely taken by surprise and frankly, shocked when I realized minor construction on a door lock was going on in the room next to mine. Apparently, management thought it a good business idea to begin the deconstruction and removal of the lock with the requisite banging, clanging, kicks and other associated noises at 9:30 pm!! When I called the front desk to complain, the female rep advised that she didn't know when it was going to finish but that it would continue--completely uncaring that after taking two separate airplane rides to get to NY, encompassing a total of 15 hours, one flight from a recovering war zone no less, all I want to do is sleep and rest in order to be somewhat recovered from passing two continents and three time zones and to be prepared for a meeting tomorrow morning. This definitely isn't going to happen. Thus, as a general rule, I advise anyone staying here to ask in advance if any construction or other loud noises will occur during sleeping hours. I am more than shocked at the poor and inane service.

Posted by on Dec 16, 2008

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5 out of 5

Cant wait to go back!!

We stayed here in August to celebrate our daughters 13th birthday. We are a family of four, my husband, 13 year old daughter, 9 year old son and myself. The hotel staff was so welcoming and helpful in every way. We arrived a few hours ahead of check in time, but they allowed us to check in early. I had requested a couple of treats to be in our room when we checked in. They didnt have them available at check in, but the treats were in our room when we returned from the broadway show, along with a balloon bouquet and a birthday card for our daughter! Anything we needed or asked for during our 4 day stay was taken care of with a smile! The rooms are very spacious and clean. The kitchen is quite attractive and very useful for keeping snacks and drinks. The hot complimentary breakfast was good, we often took our plates of food back to our rooms and reheated our breakfasts as we each got showered and realy for our day. The hotel is in a great location. An easy walk in one direction to Herald Square and all its fabulous shops, just a couple of blocks from the Empire State Building, or walk or cab to Times Square and Broadway. My only complaint is that they need to upgrade the mattresses on the fold out couches, or offer cots.

Posted by on Aug 30, 2008

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5 out of 5

Friendly & Perfect Location

This was a great value for Manhattan. It was within walking distance of Times Square, Central Park, and many other popular New York hot spots. The staff was very friendly & helpful. When we arrived, there was only 1 operation elevator & the staff went out of their way to make sure people didn't have to wait too long for the elevator. The complimentary buffet breakfast was excellent - great if you have a family! The rooms were quite large (with a full kitchen) and the beds were extra comfortable. My husband and I would definitely stay here again.

Posted by on Jul 9, 2008

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5 out of 5

Great Stay in Manhattan

My wife and I spent 5 days there to celebrate our anniversary?our first visit to ?the big apple?. The rooms were a little small, but were very clean and well furnished. The staff was friendly and helpful. We really enjoyed the hot complimentary breakfast, but be warned, they get very busy from about 9:00 to 10:00 AM. Be there before 8:30 and you are fine. The location was excellent for us, within walking distance of Bryant Park, the Rockefeller Center, many Broadway Theaters, ABC and NBC studios?even Central Park if you don?t mind a couple mile walk. We totally enjoyed our stay?will stay there again if we return.

Posted by on May 30, 2008

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5 out of 5

Great Place to Stay in NYC!!

We stayed here, of all times, through New Year's Eve, and it was a very wise choice! \n\nThe room had a full kitchenette with microwave, full size refrigerator, toaster, dishes, etc. It was really convenient to be able to go to the corner store and buy midnight snacks or breakfast for the next day.\n\nThe front desk staff was very matter of fact. They weren't overly friendly (it is NYC, lots of people, not everyone will be gushy!). There wasn't a bellman that we saw -- which we liked because we can wheel our own suitcases, not a big deal. There typically was a security guard near the door and you have to use your room key to get to the upper floors. \n\nI would definitely stay here again and recommend it to friends!

Posted by on Jan 8, 2008

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5 out of 5

What a pleasent surprise!

I have stayed in quite a few NYC hotels. The room was magnificent! The breakfast and gathering area was beautiful and the staff was so friendly and accomodating!

Posted by on Mar 27, 2007

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Comment from Hotel Management

Oct 18, 2014 by

Thank you for your review. The kind words will be passed along.!

About the Residence Inn by Marriott New York Manhattan/Times Square

Location 1033 Avenue Of The Americas, New York, NY 10018

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Residence Inn by Marriott New York Manhattan/Times Square. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 357 guestrooms or units
  • 30 levels
  • 7 conference rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.7 km / 9.2 mi)
  • Train station: New York Grand Central Terminal Station (0.9 km / 0.6 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Residence Inn by Marriott New York Manhattan/Times Square offers 357 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Residence Inn by Marriott New York Manhattan/Times Square has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 56 per day
  • Valet parking fee: USD 56 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Manhattan/Times Aparthotel
  • Residence Inn Marriott New York Manhattan/Times Square
  • Residence Inn Marriott New York Manhattan/Times Square Hotel
  • Residence Inn Marriott Manhattan/Times Hotel
  • Residence Inn Marriott Manhattan/Times
  • Residence Inn by Marriott New York Manhattan/Times Square

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.