4.2 out of 5

"It was fine, except for the shuttle service you arranged. I waited 1 hr at La G and than the driver told me he could not get to the hotel but would dr ... " More

By a verified traveler on Fri 15 Jun 2018

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Hotel Description

RIU Plaza New York Times Square puts you in the heart of New York, within just a 10-minute stroll of Broadway and Times Square. Highlights at this hotel include a restaurant and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 647 rooms, and you can enjoy WiFi, safes, and hair dryers. Refrigerators, phones, and irons/ironing boards are also available.

This business-friendly hotel offers a fitness center, a business center, and concierge services. Other amenities include WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11 AM.

Sights within a 20-minute walk of this 4-star Midtown hotel include Rockefeller Center and Penn Station.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$180 per night

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RIU Plaza New York Times Square ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

good location

Pros: clean and helpfull
Cons: nothing
Location: theatres, restaurant and other activities close by.
It was fine, except for the shuttle service you arranged. I waited 1 hr at La G and than the driver told me he could not get to the hotel but would drop me off 3 blocks away, which turned out to be 10 blocks!! Than they were 45 minutes late to pick me up, so I had to get a cab to the La G airport. I feel I am due a refund of this super(not so!!) shuttle!!!

Posted by on Jun 15, 2018

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4 out of 5
staff questioned my sister who was staying with us about whether she was registered at hotel after seeing her outside smoking. Interesting that she was questioned but no others who were also outside smoking when they reentered the hotel.

Posted by on May 19, 2018

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3 out of 5

It's in a great location. Staff is great

Our room was big enough to walk around the bed. The bathroom for me was uncomfortable in a way it was more a modern art statement. Our room was near the elevator but we came in late. The early morning was loud by 6:30 am. The sounds of parents getting their kids and people talking was like they were in the room, no sound barrier in the wall or door. Went to breakfast at 10:30 no eggs and was told no more were coming out, breakfast was supposed to end at 11 am.

Posted by , from new york on Mar 26, 2018

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4 out of 5
Great location in the heart of the theater district. Times Square only a short walk away.Clean hotel, nice bar and excellent breakfast. Nice staff. The shower is great with rain water head and hand held. Would stay again.

Posted by , from Pennsylvania on Mar 25, 2018

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5 out of 5

great hotel

Pros: Decor, spacious room
Cons: Check in/out was crazy busy, slow.
Location: Enjoyed the theaters, and several local restaurants.
Great location, very modern decor, friendly staff. Spacious room, comfortable bed, unfortunately restaurant was not operational, so we did not experience food.

Posted by , from Sherwood Park, AB on Feb 19, 2018

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3 out of 5

A Yes Maybe review

Perfect location, price was good--off season, January, and room is nice and adorable for a small NYC Times Sq hotel. BUT, if you need coffee before 7am, there is zero coffee in the room or in the hotel. Not in the lobby, no lobby restaurants open at that hour, nada. You have to suit up and go out to a restaurant. It's NY, there are plenty in the blocks around the hotel ( a few 24 hour good choices), but please...that is absurd. And it took two calls for a broken hair dryer to be replaced. I never fully figured out the high tech shower, but it was warm enough. A yes, maybe, but if I go back I'll give another a try.

Posted by , from Maine on Jan 27, 2018

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5 out of 5

Great location

Pros: Location, cleanliness
Cons: Nachos in the bar, were served cold
Location: Everything within walking distance! Great location..
This was my first stay in this area. Excellent location. Beautiful hotel, very good staff, great happy hours, love the room and especially the modern bathroom. Would stay here again!

Posted by on Jan 19, 2018

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3 out of 5

RIU Plaza New York, Times Square

Hotel is clean, but spartan. We had a glass bathroom door break, the room they moved us to the A/C didn’t work. They had a water pipe break two rooms down. No on site parking but do have a valet service. I guess for the price close to Times Square it was okay. Good breakfast buffet included with room. May stay there again, may not!!

Posted by , from State College Pa on Dec 21, 2017

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4 out of 5

Nice hotel close to everything

Pros: The included breakfast and the staff personnel.
Cons: Put a curtain or blind or something on the other side of the shower stall.
Location: Theaters, time square, hotel is located on Restaurant Row.
RIU front desk staff are very friendly and eager to help. The staff person who helps hail a cab was fabulous. Helped us reserve a car and the car was there waiting for us when we came outside. The bar staff were very friendly as well. Sorry I didnt get names. The room was very nice. It served its purpose since we hardly spent time in the room. I did have one issue, and that was the shower stall. I hated she stall and that is the one feature that would prevent me from coming back. The shower stall was not private at all. One could see the person taking a shower from the other side of the wall!! Its nice for two adults, but not for a family with teenagers. Also, the door to close the bathroom has an opening and you could see the person on the toilet if sitting any where facing the bathroom. I did make a comment to the front desk and they said that is how all the bathrooms were and they understood there is no privacy.

Posted by , from Orlando, FL on Dec 18, 2017

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5 out of 5

Great hotel

Pros: Location, cleanliness.
Good experience, great location, cleanliness, great staff, we will recommend to everyone.

Posted by , from charlotte on Dec 15, 2017

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About the RIU Plaza New York Times Square

Location 305 West, 46th Street, New York, NY 10036

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have WiFi for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly RIU Plaza New York Times Square. This 4-star New York hotel is smoke free.

  • 1 building
  • 647 guestrooms or units
  • 28 levels
  • 4 conference rooms
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Offsite parking reservations required

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.9 km / 17.3 mi)
  • Train station: New York W 32nd St. Station (1.8 km / 1.1 mi)
  • Metro station: 49th St. Station (0.4 km / 0.3 mi)

Room Amenities

RIU Plaza New York Times Square offers 647 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

The Theater Buffet - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Parcel deliveries will be accepted only for guests up 3 days prior to a guest's arrival. The property will charge a fee for each package. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.06 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 24 for adults, USD 11 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.07 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.07 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RIU Plaza New York Times Square Hotel
  • RIU Plaza New York Times Square
  • RIU Plaza Hotel
  • RIU Plaza

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.