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LUMA Hotel Times Square

4-star property
120 West 41st St, New York, NY 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 9 Travelocity Reviews

"Everyone was very very friendly and helpful. The room was spacious, clean and had everything we needed and more. The bathroom was so clean it looked l ... " More

By a verified traveler on Sun 01 Mar 2020

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Hotel Description

4-star hotel near Times Square

Heart of New York

A stay at this Midtown hotel places you steps from Bryant Park and within a 5-minute walk of Times Square. New York Public Library and Grand Central Terminal are also within half a mile (1 km).

Renovated in 2017

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Self parking is offered and multilingual staff can provide around-the-clock assistance.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Frette Italian sheets, the 130 guestrooms offer thoughtful touches like espresso makers and pillow menus. Flat-screen TVs come with cable channels, and other amenities include free WiFi and refrigerators.

Urban Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$235* Per night/room Aug 16 - Aug 17

Room, Multiple Beds, Accessible, View (Skyline, Hearing/Visual)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Room, 1 King Bed, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Metro, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (LUMA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (Metro, Hearing/Visual)

Bed Count 1 King Bed Maximum Occupancy 3 Max

LUMA Hotel Times Square ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for LUMA Hotel Times Square

Everyone (2) Couples (2) Family (5)
5 out of 5
Everyone was very very friendly and helpful. The room was spacious, clean and had everything we needed and more. The bathroom was so clean it looked like it was brand new. I booked this hotel primarily because of the modern look & coffee maker and that was a really nice feature! Bed was comfy, enjoyed the sound machine for sleeping as well. Excellent location.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Front Office Supervisor Bryant Smith

Thank you so much for your wonderful review. I am glad you enjoyed our amenities! We hope to welcome you back soon

5 out of 5
Friendly staff, great gym, great location, spacious room For New York City

Posted by , from Maryland on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Luma Hotel

Dear Tim, Thank you for your kind words. We are happy to hear our staff was able to take your of you during your stay. We find our rooms quite spacious especially in New York City. We look forward to welcome you back in the near future. kind regards, Angel Manager on Duty

4 out of 5
Room was very clean and comfortable! Staff were very helpful and accommodating.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Giovanni O

Thank you for staying with us as we hope you come back again soon.

5 out of 5

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 12, 2020 by Giovanni O

Thank you for staying with us as we hope you come back again soon!

5 out of 5
We were very impressed with the Luma Hotel. The staff was very friendly and extremely helpful. The room was huge, beds were fabulous and the bathroom was the cleaniest I have ever seen! We had a contact number for all our questions. The hotel set up transportation from and to the airport for us. Location is great! Bryant Park was at the end of our block and shopping was within short walking distance. We had a great time! Hope to return to Luma next year!

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 19, 2019 by Luma Hotel

Dear Value Guest, We are ecstatic to hear all the great impressions Luma Hotel was able to providing from the moment you arrive to your departure. I truly believe we found a gem in such an amazing location. We can't wait to welcome you next year. Happy Holidays!

4 out of 5
The property is very convenient to Broadway theaters. The bartender was extremely rude and the bar was not well stocked. Other staff were terrific.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 4, 2019 by Giovanni O

Thank you for staying with us as we hope to have you back soon! Regarding the restaurant visit we will talk to the restaurant manager to address this.

5 out of 5

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 25, 2019 by Giovanni O

Thank you for staying with us as we hope you come back soon!

4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 17, 2019 by Giovanni O

Thank you for staying with us here at Luma. Please come back again and stay with us soon!

5 out of 5
We liked the location of the hotel. It was very efficiently designed and managed. The Continental Breakfast was very nice; all Hotel staff were very helpful, polite and friendly. For some reason, we sat for an extended time waiting for our check in the restaurant at breakfast.

Posted by on May 12, 2019

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Comment from Hotel Management

May 20, 2019 by Giovanni O

Thank you for staying with us as we are thrilled you enjoyed your time with us. We apologize for the wait for check in as it was a very busy week. We thank you for your patience and will make sure to work on this matter. We hope to have you stay with us again soon!

About the LUMA Hotel Times Square

Location 120 West 41st St, New York, NY 10036

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly LUMA Hotel Times Square. For a fee, parking is available. A complete renovation of LUMA Hotel Times Square was completed in March 2017. This 4-star New York hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 28 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (14.7 km / 9.1 mi)
  • Train station: New York W 32nd St. Station (1.2 km / 0.7 mi)
  • Metro station: Times Sq. - 42 St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

LUMA Hotel Times Square offers 130 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Frette Italian linens
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Lobby Bar - This lobby lounge serves light fare only.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Covered self parking fee: USD 45 per night
  • Covered valet parking fee: USD 85 per night
  • Offsite parking fee: USD 35.00 (0.25 mi away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luma Hotel
  • Luma Times Square
  • Luma Hotel Times Square Nyc
  • LUMA Hotel Times Square Hotel
  • LUMA Hotel Times Square New York
  • LUMA Hotel Times Square Hotel New York

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.