Hilton Garden Inn New York/Manhattan-Chelsea

Property class: 3
3-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Reception
Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

King Evolution

8.6 out of 10
Excellent
(216 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

7.6 out of 10
Good
(129 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

Two Queen Beds City View

8.4 out of 10
Very good
(74 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(96 reviews)
  • City view
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Bryant Park is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel near 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

How close is Hilton Garden Inn New York/Manhattan-Chelsea to the airport?

Hilton Garden Inn New York/Manhattan-Chelsea is 9.2 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn New York/Manhattan-Chelsea?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Manhattan-Chelsea on Apr 26, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn New York/Manhattan-Chelsea have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn New York/Manhattan-Chelsea.

How close is Hilton Garden Inn New York/Manhattan-Chelsea to the beach?

This hotel is 19.2 mi (52-min drive) from Coney Island Beach.

Does Hilton Garden Inn New York/Manhattan-Chelsea offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn New York/Manhattan-Chelsea, but cooked-to-order breakfast is offered for a fee of between USD 10 and 25.00 for adults, USD 10 and 25.00 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn New York/Manhattan-Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Hilton Garden Inn New York/Manhattan-Chelsea?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn New York/Manhattan-Chelsea?

Free parking is not available at this hotel. Self parking is available for USD 55.00 per day.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a pool?

Hilton Garden Inn New York/Manhattan-Chelsea does not have a pool.

Does Hilton Garden Inn New York/Manhattan-Chelsea have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn New York/Manhattan-Chelsea to downtown New York?

Hilton Garden Inn New York/Manhattan-Chelsea is 2.5 mi away from New York.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1391 out of 3218 reviews
Rating 8 - Good. 950 out of 3218 reviews
Rating 6 - Okay. 512 out of 3218 reviews
Rating 4 - Poor. 203 out of 3218 reviews
Rating 2 - Terrible. 162 out of 3218 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was good. The room was clean. Beds were comfortable. Loved the location. Staff was friendly and helpful. Lady at the desk remembered me and called my room when I left my phone downstairs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great property with a fantastic staff! They really made the trip special. Would stay here again!
Stayed 2 nights in Jan 2026

8/10 Good

Destiny

Stayed 3 nights in Dec 2025

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and staff was excellent. Its over a flowe shop and you can smell the flowers that put out during the day and I thought that was awesome.
Stayed 3 nights in Jan 2026

6/10 Okay

Millianette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was overall pleasant, and the front desk staff were very helpful and accommodating. Unfortunately, our experience with maintenance and room cleanliness fell short of expectations. We attempted to connect to the TV via HDMI, and when our original controller did not work, we called for assistance. The maintenance staff member brought the same controller and informed us that we were not allowed to use the HDMI because it was “Hilton’s property” and referenced an alleged policy due to past issues with hackers and guests changing the TV language. This explanation felt inappropriate and unprofessional, especially coming from maintenance, and was not clearly communicated as an official hotel policy. Additionally, there were cleanliness concerns in our room. When we checked in, housekeeping was still cleaning and told us the room would be ready in five minutes. Despite this, we found hair in the shower, hair in one of the beds, and noticed that a fire alarm was missing from the room, which raised safety concerns. While we appreciated the kindness of the front desk staff, these issues impacted our overall experience and should be addressed to maintain the standard expected at a Hilton property.
Stayed 2 nights in Jan 2026

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room, & incredibly nice staff. This is my second time staying at this location - easy access to subway, walkable to many places things I wanted to do. There are definitely things that could be improved (slow elevators, there can be a lot of noise) - but for the price (and understanding that you’re in the middle of the city), not a big deal. I would stay here again for the right price.
Stayed 3 nights in Jan 2026

10/10 Excellent

Esbeyde E Alonso, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Great area
Stayed 4 nights in Jan 2026

8/10 Good

Tiffany

Liked: Staff & service, amenities, property conditions & facilities
Overall the room served its purpose. It was rather small for 2 people. The first day there was only one elevator working. My room was near the maids area where they congregated and they woke us up every morning. Other than that it was ok
Stayed 6 nights in Jan 2026

4/10 Poor

Daisy

Disliked: Cleanliness, amenities, property conditions & facilities
Everyday i have to call for something we need like toilet paper, tea, coffee, towels, facial tissues and toiletries need to be refill. Banging of doors was frequent and annoying. Draft coming in through the front door. All key cards didnt work at one time and someone who didnt look happy.let us all in to our room. The blinds wasn't working at all. An emplyee who deliver something we need and brought the wrong item didnt apologise when i complain onstead shook his head. On one occasion i calked housekeeping department to ask if there is a housekeeper for that day and she replied with " of course we do"..i worked for 10 years at Hilton Brisbane , Australia and surely my experience with Hilton Garden Inn, Manhattan Chelsea was not totally satisfying. Employees need to be trained properly and senior management as well. Guests should be treated with utmost importance because otherwise these employees will have no job!
Stayed 8 nights in Dec 2025

10/10 Excellent

Gloria, Suitland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff associate at check-in was friendly and knowledgeable. She answered my questions and shared additional information. Our room was clean and the temperature was good. We enjoyed our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

James, NYC

Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff were so warm and inviting. They were really helpful in giving us pointers. The room was clwan and warm.
Stayed 3 nights in Dec 2025

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were extremely friendly. Good location
Stayed 6 nights in Dec 2025

8/10 Good

Kristy

Stayed 3 nights in Dec 2025

10/10 Excellent

CHRIS

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and good area of town
Stayed 5 nights in Dec 2025

6/10 Okay

TIMMY

Traveled with family
Room in fair condition. Front desk help wonderful
Stayed 6 nights in Dec 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all my expectations. The rooms were clean, comfortable, and well-equipped, and the staff was extremely friendly and helpful throughout our stay. The atmosphere was welcoming and relaxing, making it a perfect place to unwind. I would definitely recommend this hotel and would be happy to stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Heriberto

Stayed 2 nights in Jan 2026

10/10 Excellent

Brad

Stayed 5 nights in Dec 2025

4/10 Poor

Katelynn

Stayed 3 nights in Dec 2025

8/10 Good

Estella

Liked: Cleanliness, staff & service, amenities
Room was clean, cozy, and as described. Breakfast, off the menu, was good and quick service. Check in/out was easy. Two issues...toilet took some time to flush...never overflowed but acted like it wanted to; housekeeping uses the same elevators as guests which causes delays...especially during check-in times where it took up to 25 minutes just to get in the elevatore.
Stayed 4 nights in Dec 2025

6/10 Okay

carrie

Liked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

jianzhong, San Bruno

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
The room was efficient. Light was burnt out on coffee shelf. Coffee shelf was too low for the coffee machine. Outside our door was a lot of equipment stored like vacuum cleaners, ladders, broken ice maker and other junk. Other than that it was an ok stay. Next time we will try a different hotel. Didn’t try breakfast there were better restaurants to visit.
Junk outside our door
Stayed 4 nights in Dec 2025

10/10 Excellent

Sinan

Liked: Cleanliness, property conditions & facilities
Everything stood out. The staff were helpful and friendly. Room was clean, comfortable bed, slept like a baby. Enjoyed my stay very much. If I go back to New York, I would have no hesitation staying there again.
Stayed 10 nights in Dec 2025