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"The front desk staff were excellent and professional! " More

By a verified traveler on Sun 11 Apr 2021

Hotel Description

3.5-star hotel near Broadway Theatre

Heart of New York

A stay at this Midtown hotel places you steps from Broadway Theatre and a 5-minute walk from Gershwin Theater. Carnegie Hall and Central Park are also within half a mile (1 km).

Renovated in 2014

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 401 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$144* Per night/room Aug 5 - Aug 6

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Terrace

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn New York/Central Park South-Midtown West ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn New York/Central Park South-Midtown West

Everyone (4) Family (7)
4 out of 5
The front desk staff were excellent and professional!

Posted by on Apr 11, 2021

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2 out of 5
There was only ONE PERSON doing the check in at 3pm. Very disappointing.

Posted by on Mar 21, 2021

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3 out of 5
Great location for metro access and walking around. Cleaning service was not the best. Bed was half made because sheet didn't fit. Replaced bath towel with only one when they knew it was more than one person in the room. Didn't empty trash can and the door to the bath room won't close.

Posted by on Feb 17, 2021

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2 out of 5
Bed was old and sunken in, bedding was thin and uncomfortable, pillows were old and used, and room was FREEZING! I set temperature to 70 and I didn’t rise above 67 all night on the thermometer.

Posted by on Feb 8, 2021

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5 out of 5
Easy to walk to Time Square, Central Park and Theatres.

Posted by on Jan 12, 2020

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5 out of 5
Great location to walk to most sight seeing spots.

Posted by on Jan 3, 2020

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5 out of 5

Posted by on Jan 1, 2020

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4 out of 5
Love the location. Slow elevator availability during peak times are inconvenient.

Posted by on Dec 27, 2019

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5 out of 5

Posted by on Aug 19, 2019

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5 out of 5
the terrace was nice but could have been cleaner. Bottle full of cigarette butts not welcoming

Posted by on May 6, 2019

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About the Hilton Garden Inn New York/Central Park South-Midtown West

Location 237 West 54th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. For a fee, parking is available. A complete renovation of Hilton Garden Inn New York/Central Park South-Midtown West was completed in 2014. This 3.5-star New York hotel is smoke free.

  • 401 guestrooms or units
  • 34 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (2.2 km / 1.4 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6 AM to 11 AM.

Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 22 per person (approximately)
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn New York Central Park South-Midtown West
  • Hilton Garden Inn Park South-Midtown Hotel
  • Hilton Garden Inn Park South-Midtown Hotel New York Central West
  • Hilton Garden Inn New York/Central Park South-Midtown West Hotel
  • Hilton Garden Inn York/Central
  • Hilton Garden Inn New York/Central Park South Midtown West
  • Hilton Garden Inn YorkCentral
  • Hilton Garden Inn New York/Central Park South-Midtown West Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.