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4.3 out of 5

"The room was not available at check-in at 3pm - had to wait two hours. " More

By a verified traveler on Sun 26 Jun 2022

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Hotel Description

Hotel near Grand Central Terminal in New York

Manhattan stay

Within a 10-minute walk of this Manhattan hotel, you'll find Grand Central Terminal and 5th Avenue. Times Square and Rockefeller Center are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and express check-out are also provided.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$186* Per night/room Aug 21 - Aug 22

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Manhattan Grand Central ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Manhattan Grand Central

Everyone (1) Couples (1) Family (6)
3 out of 5
The room was not available at check-in at 3pm - had to wait two hours.

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 29, 2022 by Joey

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again, to show our improvements.

5 out of 5
The lovely woman who checked me in was so nice! So appreciated her friendly demeanor!

Posted by on Jun 5, 2022

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Comment from Hotel Management

Jun 10, 2022 by Joey

Thank you for recently taking the time to write a review regarding your stay at the Hampton Inn Grand Central. We are so glad that you enjoyed your stay with us! It is our goal to ensure every guest has a pleasant stay and I am glad you were pleased with the hotel and level of service you received.

5 out of 5
Close proximity to everything. Breakfast included was great. Rooms and staff were nice.

Posted by on Jan 11, 2022

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Comment from Hotel Management

Jan 11, 2022 by Joey

Thank you for recently taking the time to write a review regarding your stay at the Hampton Inn Grand Central. We are so glad that you enjoyed your stay with us! It is our goal to ensure every guest has a pleasant stay and I am glad you were pleased with the hotel and level of service you received. Thank you again for your time and we look forward to hosting you again in the future!

3 out of 5
No parking and person in front desk told us the we can park in the street that we would be ok cause it’s Sunday but we ended up getting a hundred dollar ticket

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 12, 2022 by Corinthia

Greetings John, Thank you for taking the time to give your feedback in regards to your stay with us. I am so sorry that we did not meet to your expectations. I will assure you that our front desk agents were coached on the accurate information in regards to parking locations. Should you have any additional questions or concerns please do not hesitate to reach out. Thank you for choosing Hampton Inn Grand Central and we hope to see you in the near future to show our improvements.

5 out of 5
Great location near Grand Central and lots of restaurants nearby. Clean and comfortable.

Posted by on Dec 29, 2021

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Comment from Hotel Management

Dec 29, 2021 by Joey

Thank you for recently taking the time to write a review regarding your stay at the Hampton Inn Grand Central. We are so glad that you enjoyed your stay with us! It is our goal to ensure every guest has a pleasant stay and I am glad you were pleased with the hotel and level of service you received. Thank you again for your time and we look forward to hosting you again in the future!

4 out of 5
Nice, clean, good breakfast although the breakfast room is a bit too small.

Posted by on Dec 28, 2021

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Comment from Hotel Management

Dec 29, 2021 by Joey

Thank you for recently taking the time to write a review regarding your stay at the Hampton Inn Grand Central. We are so glad that you enjoyed your stay with us! It is our goal to ensure every guest has a pleasant stay and I am glad you were pleased with the hotel and level of service you received. Thank you again for your time and we look forward to hosting you again in the future!

4 out of 5
Great location but dining area needs to be improved. Worn out upholstery on chairs and sofa couch. Desk chair in room as well.

Posted by , from PORT JERVIS on Nov 17, 2021

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Comment from Hotel Management

Dec 21, 2021 by Joey

Thank you for recently taking the time to write a review regarding your stay at the Hampton Inn Grand Central. We are so glad that you enjoyed your stay with us! It is our goal to ensure every guest has a pleasant stay and I am glad you were pleased with the hotel and level of service you received. We're currently planning on some much-needed updates in 2022. Thank you again for your time and we look forward to hosting you again in the future!

5 out of 5
Close to mostly everything

Posted by on May 21, 2021

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Comment from Hotel Management

May 25, 2021 by Brianna Neenan- General Manager

Thank you for staying with us at the Hampton Inn Grand Central. We appreciate your feedback and hope to see you again soon.

5 out of 5

Posted by on Aug 3, 2020

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4 out of 5
Nice staff. Good breakfast. Small but comfy room. Great location.

Posted by on Aug 20, 2019

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About the Hampton Inn Manhattan Grand Central

Location 231 E 43rd St, New York, NY 10017

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Manhattan Grand Central. Parking is available for a fee. This New York hotel is smoke free.

  • 148 guestrooms or units
  • 20 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.4 km / 0.9 mi)
  • Metro station: Lexington Av.-53 St. Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn Manhattan Grand Central offers 148 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • LCD television
  • Coffee maker
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 45 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Manhattan Nations
  • Hampton Inn Manhattan Nations Hotel
  • Hampton Inn Manhattan Nations Hotel United
  • Hampton Inn Manhattan United Nations
  • Hampton Inn Manhattan/United
  • Manhattan/United Nations
  • Hampton Inn Manhattan/United Nations Hotel New York
  • Hampton Inn Manhattan/United Nations Hotel
  • Hampton ManhattanUnited Natio
  • Hampton Inn Manhattan Grand Central Hotel New York
  • Hampton Inn Manhattan Grand Central Hotel
  • Hampton Inn Manhattan Grand Central New York
  • New York Hampton Inn Manhattan Grand Central Hotel
  • Hotel Hampton Inn Manhattan Grand Central
  • Hampton Inn Manhattan/United Nations
  • Hotel Hampton Inn Manhattan Grand Central New York
  • Hampton Manhattan Central York
  • Hampton Manhattan Central York
  • Hampton Inn Manhattan Grand Central Hotel
  • Hampton Inn Manhattan Grand Central New York
  • Hampton Inn Manhattan Grand Central Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.