Great location, awesome staff but room is extremely small and bathroom is not very user friendly. No shower door and very cramped. paint peeling in the bath as well. Very expensive for type of room offered and they charge for everything including coffee and internet. The charge for internet is per device which is really ridiculous! The rooftop bar advertised was not open and the weather was decent. the fridge is stocked but VERY expensive. Bottle of wine on the desk was $38 for the small bottle and $80 for the regular size. Of course I didn't purchase anything! On the plus side, there was a Starbucks directly below and a drug store that sold water. Drinks at the bar were $16 a piece!
Comment from Hotel Management
Oct 19, 2016 by General Manager Empire Hotel, Hotel Management
Thank you very much for the review and feedback of the hotel, especially recognizing the staff for service, however very disappointed that we didn't meet your expectation with some of the amenities in the room. Our guest feedback are important as we continue to make operational service improvements...
General Manager Empire Hotel