Posted Jan 2, 2016
I came for the Thanksgiving day parade and this was perfect, very close to the route! It is right across from Lincoln Center, close to Central Park, Columbus Circle and as a solo traveler, I felt safe in the area. I happened to get an incredibly reasonable price through a website and although the room was typically NYC tiny, for parade time and compared to other hotels, it really couldnt be beat! I will concur with other reviewers that the half door shower is totally stupid, as is charging for in room coffee and only having free wifi in the lobby. The room was clean and bed was comfy. I did have a snafu with booking my airport shuttle through their concierge services website, paid ahead and then was left hanging at Newark at 2:30 am. Thankfully Empire did get me a refund, but since its a third party concierge service, I wouldnt trust it or use it again. I also had a $7 charged to my credit card the day after I checked out. Apparently it was for use of a band aid in first aid kit....which I did not know was in the room and did not use, clearly charged to the wrong room. They immediately credited it back to me, but I would check your bill/credit card carefully! Overall, I found the staff and especially the doormen, friendly and helpful with directions and suggestions. I will definitely stay here again, as long as I can get another good internet deal!