"The staff was excellent. Ro was very clean and updated. Also had a great breakfast at the hotel Will definitely stay there again. " More
City center stay
Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Broadway and Empire State Building are also within half a mile (1 km).
Business services
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A computer station, dry cleaning, and luggage storage are also on offer.
Mar 27, 2023 by Ashley Schultz
Thank you for your feedback!
Dec 27, 2022 by Ashley Schultz
Thank you for staying with us!
Jul 18, 2022 by Ashley Schultz
Thank you so much for your excellent review! I am glad to hear you enjoyed your interactions with our staff. We look forward to seeing you again soon!
Apr 12, 2022 by Christopher Gerdes Operations Manager
Good Day Sydney, Thank you so much for your kind review. We are always thrilled to learn that our team provided you with the excellent service you deserve. Please know that we will always work hard to give you an amazing stay. Until Next Time
Mar 16, 2022 by Christopher Gerdes Operations Manager
Good Afternoon Thank you so much for your kind review! We are so thrilled to have learned that you enjoyed your stay. We will always work very hard to provide you with the best stay because that is what you deserve. Please know that we will always be here to provide you with the best we have to offer. We hope to see you again.
Mar 6, 2022 by Christopher Gerdes Operations Manager
Good Afternoon Thank you so much for your kind review. We are so thrilled that you enjoyed your stay. I agree Ashley is so great! Please know that our team will always be ready to welcome you back for another amazing Big Apple Adventure
Mar 6, 2022 by Christopher Gerdes Operations Manager
Good Afternoon Thank you so much for your kind review. We are all so thrilled to have learned that you enjoyed our team and clean rooms. I am so sorry to have learned about the hot water during your stay. This feedback has helped us to address the issue and for that we thank you. We hope to see you again soon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel also features a fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel offers 251 accommodations with safes and designer toiletries. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.