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Courtyard by Marriott New York City Manhattan Midtown East

3.5-star property
866 3rd Avenue, New York, NY 1-855-201-7819

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4.2 out of 5
Very good!
See all 42 Travelocity Reviews

"NYC opened up on Mon after COVID and we checked in on Wed. My husband called ahead to ask for a room with a view if possible. Wow! Mimi gave us a c ... " More

By a verified traveler on Fri 12 Jun 2020

Points Of Interest

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Hotel Description

3.5-star hotel near 5th Avenue

City center stay

Within a 10-minute walk of this Midtown hotel, you'll find 5th Avenue and St. Patrick's Cathedral. Museum of Modern Art and Rockefeller Center are also within half a mile (1 km).

Business services

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, limo/town car service, and a snack bar/deli are also on offer.

Comfy beds, WiFi

The 321 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and hair dryers.

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott New York City Manhattan Midtown East ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott New York City Manhattan Midtown East

Everyone (26) Couples (2) Family (11)
5 out of 5
NYC opened up on Mon after COVID and we checked in on Wed. My husband called ahead to ask for a room with a view if possible. Wow! Mimi gave us a corner room with all windows!! You could see a mile down 3rd Ave. We really appreciated that Mimi did this. The staff was very helpful and professional.

Posted by , from NYC on Jun 12, 2020

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5 out of 5
Warm welcome and the reception offered toothpaste and toothbrush in case you needed. The coffee shop staff are professional and friendly.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 8, 2020 by AR

Thank you for your feedback!

5 out of 5
It was a great experience for my family and I. Staff was more then helpful and we would highly recommend this hotel and we would go back to it again. P.S. I got sick and we had to be checked out by 11am, but once the staff knew how sick I was they let us do a late check out and were checking on me during the whole time. They were the best and i felt their extra care for their customers. Thank you again for the treatment and experience!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. We are delighted to hear that our staff has taken great care of you and that you are enjoying our over-sized guestrooms as well as our fantastic location. Please let us know if there is anything else we may do to assist you!

4 out of 5
Elevators were not in service during prime checkout time. Had to use steps on two occasions to and from 24th floor.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 31, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. . Please let us know if there is anything else we may do to assist you!

4 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 19, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. Please let us know if there is anything else we may do to assist you!

4 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. Please let us know if there is anything else we may do to assist you!

1 out of 5
I have stayed at Marriott and Marriott Express hotels throughout the world. This was the worst Marriott Express I have ever stayed at. It has no lobby or amenities. The walls are so thin you can hear what is going on in neighboring bathrooms. My old flatscreen TV had 5 working channels, the others had no signals. After watching the Alabama/Auburn football game on one of the five working channels, the signal went off with the score 46/49 and one and a half minutes left in the game. On another occasion, I called guest services at 8:15 a.m. and told them that the shampoo and body wash containers were empty and three of us still needed to take showers. When the shampoo and body wash were finally delivered at 8:58 a.m., I was told they had been delivered to the wrong room whose guests had been sleeping. To pay $1000 for three nights at this “palace” was a bit much. I respectfully submit that Travelocity consider reducing its Four Star rating for this Marriott Express A/S/A/ in the best interests of the traveling public. Lothar R. Genge, Esq.”

Posted by , from Florida on Dec 2, 2019

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Comment from Hotel Management

Dec 5, 2019 by FOM

Thank you for being a valued guest and for providing a review of our hotel. We apologize for the issues you experienced with our service and we appreciate your honest feedback. Please be assured that we are taking immediate action with our Housekeeping and front office team avoid such problems in the future. We hope that you will stay with us again so that we can provide you with the excellent service for which we are known.

5 out of 5
Staff was very helpful and courteous, bistro area was agreeable

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 23, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. We are delighted to hear that our staff has taken great care of you and that you are enjoying our over-sized guestrooms as well as our fantastic location. Please let us know if there is anything else we may do to assist you!

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 23, 2019 by FOM

Thank you so much for your current stay with us and providing your valued feedback. Please let us know if there is anything else we may do to assist you!

1 out of 5
The too temperature was hot had to request a service ticket thermostat was not working. The bathroom faucet broke and was leaking water everywhere. Faucet was repaired and broke again water damaged items hotel said they could not do anything since I reserved through Travelocity. Faucet broke a total of three times water was everywhere. Had to use the bathtub to brush teeth and wash face.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by FOM

Thank you for being a valued guest and for providing a review of our hotel. We apologize for the issues you experienced with our service and we appreciate your honest feedback. Please be assured that we are taking immediate action with our engineering team avoid such problems in the future. We hope that you will stay with us again so that we can provide you with the excellent service for which we are known.

About the Courtyard by Marriott New York City Manhattan Midtown East

Location 866 3rd Avenue, New York, NY 10022

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Courtyard by Marriott New York City Manhattan Midtown East. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 18 levels
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • Built in 1998
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (17.3 km / 10.8 mi)
  • Train station: Grand Central - 42 St. Station (1.7 km / 1 mi)
  • Metro station: Lexington Av.-53 St. Station (0.1 km / 0.1 mi)
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard by Marriott New York City Manhattan Midtown East offers 321 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Table 866 - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 75.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel New York City Manhattan East Midtown
  • Courtyard Marriott New York City Manhattan Midtown East
  • Courtyard Marriott New York City Manhattan Midtown East Hotel
  • Courtyard Marriott Midtown East Hotel
  • Courtyard Marriott New York City Manhattan Midtown East Hotel
  • Courtyard Marriott New York City Manhattan Midtown East
  • Courtyard by Marriott New York City Manhattan Midtown East Hotel
  • Hotel Courtyard by Marriott New York City Manhattan Midtown East
  • Courtyard Marriott Hotel
  • Courtyard Marriott

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.